Whitby Garage Doors Ltd.

Rating: 5 out of 5

Whitby Garage Doors Ltd. reviews (455)

  • Review from Customer of Whitby Garage Doors Ltd.
    Rating: 5 out of 5
    Review left on 25 Feb 2021

    Bought two then bought a third

    Great experience right from the initial quote. Had other quotes but none provided follow-up afterwards not even the door company that starts with “D.” Was so impressed ordered a new garage door for my parents home. The two installers were professional, courteous and most importantly quiet. This was important as I’m on conference calls all day and my office is close the laundry room and entrance the garage. Thank you Whitby Garage Doors for such a great experience. We must be in weird times because I was excited for the new doors. And best of all I have not been disappointed. Love the new doors.

    Answer from pro:

    Thank you for calling and choosing WGD to help with your and your parents projects. We truly appreciate your amazing review of your whole experience working with us and your personal recommendation to others looking for new garage doors. Everything looks great. Thanks again Stay safe WGD Team

    Reply created 26 Feb 2021
  • Review from Bob Morine
    Rating: 5 out of 5
    Review left on 24 Feb 2021

    garage door opener installation

    I have 3 openers..one was broken and they suggested not worth replacing as it was 20 years old..the others were "tuned" and are fine. They installed the new one quickly...they were prompt, professional, honest, and overall a great experience

    Answer from pro:

    Hi Bob, Thanks for the great 10 star review! I'm glad you called us to help with your repair/replacement for your openers. If you need anything else, we are here for you. Stay safe WGD Team

    Reply created 24 Feb 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Feb 2021

    Riley was the absolute best! Top knotch second time he saved me big time asked for him by name the best!

    Riley was top notch it’s the second time he save me big money with a Len honest repair best best best service in doors I’ve had a few over the years as my garage is my entrance door of choice. Highly recommended not going to bring any one else in.

    Answer from pro:

    That's for the awesome 10 star review! So glad we could help. We truly appreciate your words and your recommendation. Stay safe WGD Team

    Reply created 24 Feb 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Feb 2021

    Repair of Garage Door

    My garage door was completely out of alignment, and would not close. The wheel had come off the track , the tracks were bent and the wire had come off. I called Whitby Garage Doors, and was greeted with a very friendly voice, who provided an estimate based on my description and indicated a service team would be available within an hour. Less than 60 minutes later, two professionals showed up, quickly fixed the issues,(realigning the garage door opener mounts, straightening the tracks and adjusting the garage door). The service provided was excellent, and since the issue was different than originally thought, it was less than estimated. The team was prompt, communicated well and very professional. I would highly recommend this company.

    Answer from pro:

    Hi Annie, Thanks for taking the time to do this awesome review! So glad we could help with your garage door repair. We appreciate your recommendation. Stay safe WGD Team

    Reply created 17 Feb 2021
  • Review from 4 Muste
    Rating: 5 out of 5
    Review left on 13 Feb 2021

    All about post sale service.

    All about the service. As they don't manufacture the product the only way you could judge them is based on the service, most important being the after sale service. After one year of installation our doors started warping. Whitby Garage Doors replaced them free of charge. The service was performed with the professionalism expected. Good job and Thank you!

    Answer from pro:

    Thanks for the great review! We are glad you contacted us about the doors and we appreciate your patience in getting this fixed. So glad we could help. Stay safe WGD Team

    Reply created 17 Feb 2021
  • Review from Danny Sfetcos
    Rating: 5 out of 5
    Review left on 29 Jan 2021

    Garage Door

    Great service from Kaitlin to Nick the installer fair pricing showed up on time nice clean job, would recommend. Good value for the money going to order GDO as well

    Answer from pro:

    Hi Danny, Thanks for the great review! So glad we could help you out. Just call when your ready for the opener. Stay safe WGD Team

    Reply created 1 Feb 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jan 2021

    Next Level Service

    Edit May 2024: Had a High Lift conversion done last year along with a Jack Shaft Opener. Installation workmanship and attention to detail was amazing. Had to have a couple of visits for some adjustments and the after-sales customer service is incredible. Brandon really did an amazing job. This is the level of service every company should strive for. I can't recommend these guys enough. ********** Needed a garage door cable repaired. Sent an email in the evening and they promptly responded the next morning. Tech showed up that same afternoon. Repair was quick and the charge was reasonable. Very satisfied with the service. Will purchase a replacement door from them this summer.

    Answer from pro:

    Hi Peter, Thanks for leaving a great 10 star review. So glad you reached out to Whitby Garage Doors for your repair. We would be thrilled to help with new doors in the summer. Stay safe WGD Team

    Reply created 1 Feb 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jan 2021

    Amazing Team - GREAT Work !!!!!!

    The All OR Nothing Brewhouse in Oshawa has had Whitby Garage Door Ltd. supply & install all our roll up doors. They show up on time, complete the job on budget and all with "zero" surprises. Great company, Great Team, Highly recommend them to all !

    Answer from pro:

    Thanks for the wonderful review! We definitely take pride in doing a great job. Thanks for being a wonderful repeat customer and for your amazing recommendation!! We truly appreciate it. Stay safe WGD Team

    Reply created 22 Jan 2021
  • Review from Customer of Whitby Garage Doors Ltd.
    Rating: 5 out of 5
    Review left on 16 Dec 2020

    Entire Package

    A few months back we lost the use of our garage door as a result of back to back power surges. After comparing a number of quotes and recommendation from a family member we decided to have Whitby Garage Doors come in to do the work. They provided the best value for price. It did not take them long to install everything, when done the technician explained to me anything else I needed to know. Very friendly business. We love our new garage door and opener.

    Answer from pro:

    Thanks for the great review! So glad you choose Whitby Garage Doors to help with your garage door project. The doors look great! It was a pleasure working with you. Stay safe WGD Team

    Reply created 22 Jan 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Nov 2020

    Garage Door Capping

    Had our garage door done by another place in July, and getting them to come back to do the capping was a ridiculous challenge. I called Whitby Garage Doors, left them a message and Kaitlyn very promptly called me back. They forwarded my issue to Pam and her husband, I explained what was happening, and they very kindly offered their services without hesitation. After fighting with the original Garage door people FOUR months, Pam and her husband had it done in less than 2 weeks! Excellent, efficient, job well done!! Highly recommend Whitby Garage Doors! I wish we had of gone to them in the beginning. Thank you so much!!

    Answer from pro:

    Thanks for the great review and thanks for giving us a call! Unfortunately, we hear it a lot of calls like this about other companies. So glad we could help out. Pam and Robert are an amazing part of the Team. Stay safe WGD Team

    Reply created 22 Jan 2021
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