Torcan Group

Rating: 5 out of 5

Torcan Group reviews (108)

Review from terrygarcia12
Rating: 5 out of 5
Review left on 24 Sep 2019
side door and basement windows
Andrew did an excellent job! I am a return customer and am very pleased with the work. Andrew is very efficient and is very competitive with pricing. I totally expect to use his services again in the future!
Answer from pro:
Hi Terry We appreciate working with you again! Your door and basement windows look fantastic. I look forward for any future business that you have it's greatly appreciated. Regards Andrew
Reply created 29 Sep 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 23 Sep 2019
Roofing
Work was greatly done with precision time we are a satisfied customer Andrew did a fantastic job and in a professional way thank for the great work
Answer from pro:
Hi James Thanks for the review. I'm glad you went with the Owens Corning Duration shingle the best shingles on the market it will be the last roof you will ever have to do! Regards Andrew
Reply created 29 Sep 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 23 Sep 2019
Replace eavestroughs, facia and soffit
Andrew was great to work with. The job was completed in a reasonable timeframe and we are happy with the quality of work. Would recommend!
Answer from pro:
Hi Michelle Thanks for the review everything does great and very clean. I appreciate the recommendation. Regards Andrew
Reply created 26 Sep 2019
Review from Eric
Rating: 5 out of 5
Review left on 7 Aug 2019
Replace wooden siding with aluminum cladding and and vinyl siding
The front of our house required some work. Our existing wooden siding had rotted in spots and the paint chipped off in other spots. We wanted a more resilient, permanent solution that would last a long time. We weren't sure about what design or product we wanted, but Andrew suggested a mixture of: cladding some of the existing boards with aluminum, and facing the remaining areas with vertical vinyl board and batten siding. We are really pleased with the result. Andrew and his crew showed up when promised, though he had to come later that we initially hoped due to weather delays. You can't change the weather, unfortunately. Andrew and his crew also replaced some fascia that we lost in a windstorm on the back of our house. They were able to match the colour exactly. Andrew is kind and courteous, and understanding of all of our concerns. We had noticed a slight issue with one piece of the installed siding and he immediately fixed the problem. I would definitely recommend Torcan Group.
Answer from pro:
Hi Eric, Thank you for the review. I love doing this type of work because you can be very creative with these types of bay window boxes. It came out perfect and it completely changed the look of your home. Simple but elegant. Now it's 100% maintenance free and you don't ever have to worry about wood rot and painting ever again. Regards Andrew
Reply created 13 Aug 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 6 Aug 2019
New Roof Shingles
***** Professionalism ***** Efficiency ***** Customer Service ***** Product ***** Price 5 Star Service! We recently moved into our new home and found Torcan group on HomeStars. We hired Andrew and his team to install new shingles. Leading up to the scheduled installation, Andrew was very responsive and kept me in the loop. The day of, he showed up a few minutes early to start setting up and his team showed up right on time! They did a great job, updated me with any issues they ran into (like repairing a hole raccoons used to get into our attic), took pictures along the way, did a great clean up job and were courteous of our neighbours property. I highly recommend Torcan Group.
Answer from pro:
Hi Phylicia Thank you for the great review! It was a pleasure working for you and thanks for being decisive which made it very easy for us. I'm happy to always provide pictures of every job because you never know what you find up there once the shingles are removed. We appreciate your business and if there is anything else please don't hesitate to contact us. Regards Andrew
Reply created 9 Aug 2019
Review from Lisa R
Rating: 5 out of 5
Review left on 19 Jul 2019
Window, garage door and post capping
Andrew is very professional and clearly communicated all the details of the project. The new look is very clean and complete. I’m very happy with the end result and highly recommend Andrew.
Answer from pro:
Hi Lisa Thanks for the recommendation your house looks sharp now that all the flaking paint is not visible anymore. You will never have to paint, it's 100% maintenance free and will last forever Regards Andrew
Reply created 25 Jul 2019
Review from Jenelle Collins
Rating: 5 out of 5
Review left on 12 Jul 2019
Sliding Back Door/Roof/Siding and Eavestrough
Andrew was amazing to deal with. Last year, Andrew came and replaced our sliding back door. He did an amazing job. So, this year we called him back to look at our roof. Again, another fantastic job. Andrew and his team replaced a portion of our roof, the siding and a portion of our eavestrough at the front. This was all done in a timely manner (fit us in very quick). Andrew stayed in close contact with me throughout the whole job. The price and quality of the work were both amazing. It is very hard to find contractors like the Torcan Group who you can trust and if any problems after the fact Andrew will come back and fix. Andrew, we look forward to using you for our next job :) Thanks Again, Jenelle
Answer from pro:
Hi Janelle Thanks for the great and kind comments. I'm happy I got the opportunity to work for you not once but twice! Your home is really starting to come together and when your ready to continue we will be here for you to provide the great service you deserve. Regards Andrew
Reply created 19 Jul 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 3 Jul 2019
Siding of older home, including removal of old siding, trimming windows and doors.
We are so happy with Andrew and his team’s work, and we love the way our siding turned out. Andrew offered a detailed and fair quote, was excellent at communicating throughout each stage of the process, helped us to problem solve issues related to our older home, and has stayed in touch now that the job is complete. He clearly takes great pride in his work and is a true professional and it shows in the end result. We highly recommend TorCan group.
Answer from pro:
Hi Barbara Thank you for taking the time to leave a review for us! Your home is transformed and looks better than ever. It certainly had its challenges because of the age but we were up to it. I also happy the way it turned out and very pleased. Thank you for being very decisive it made it really easy to work with you and Lorne. I will see you guys again shortly. Regards Andrew
Reply created 9 Jul 2019
Review from Steve V
Rating: 5 out of 5
Review left on 12 Jun 2019
Shingle Replacement
June 11th 2019 After last years Windstorms and piecemeal repairs on my roof, I decided to bite the bullet and go for the full shingle replacement. I figured to get it all done in one fell swoop rather than death by a 1,000 cuts! I went through Homestars and researched numerous companies to provide pricing on the job. After a half a dozen visits and quotations by different companies I chose Torcan based on Andrews visit and their prior reviews. It wasn't the cheapest or the most expensive but what I liked most was Andrews passion for the job and his line of work. He walked me through the process and made offerings of things to be done differently such as venting etc. but ultimately leaving it up to me to decide. he explained the difference between the Owens Corning shingles and others and why he personally went with them and recommends them. After hearing all of the pitches and seeing the quotes we went with Torcan. Upon deciding to proceed we were kept in the loop and advised well in advance of the Job date. When the day arrived Andrew was there on time and prepared. His team arrived shortly after. He said the job would be done in a day and true to his word it was. The crew worked hard and completed the job Professionally and timely. The cleanup was done better than expected with very few items I had to deal with on my own. The roof looks great and I look forward to the next windstorm to test the shingles out! I do recommend Torcan to those looking for any of the services they provide. Andrew also helped with Eavestrough downspouts that were needed to be moved. Thanks Andrew and Team! Steve V.
Answer from pro:
Hi Steve Thanks for the detailed review! You picked an excellent shingle the Owens Corning duration lifetime shingle it is the best shingle on the market right now and it will be the last roof you will ever have to do. We always try our best to spend the extra time to clean up and put things back into place even at the end of a really long days work. You have the best grass in Pickering so I wanted to make extra sure :) Again I appreciate your business and if you need anything else don't hesitate to contact me.
Reply created 16 Jun 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 8 Jun 2019
Aluminum capping
Very satisfied with the work Torcan Group did to cap two window boxes and a portico. Andrew was quick to respond to my quote request and quote was competitive. Once I gave the go ahead, Andrew promptly came out to assess and schedule the work. The work was completed on time and Andrew made sure I was completely satisfied before he left. Andrew takes pride in his work and it shows. The window boxes and portico look great.
Answer from pro:
Hi Vince Thanks for the review, I'm glad that we were able to figure out a solution for you. I know you painted your wood last year but now with the aluminum cladding it's 100% maintenance free and will last forever. I'm really happy we met your expectations and we appreciate your business! Regards Andrew
Reply created 12 Jun 2019