Stone Contractors Group

Rating: 4.7 out of 5

Stone Contractors Group reviews (105)

  • Review from Erika Richmond
    Rating: 5 out of 5
    Review left on 8 Aug 2021

    Stone Skirting

    Fast, professional and cleaned up after themselves. Plus top notch workmanship. Everything you could ask for in a contractor. I would not hesitate whatsoever to recommend to others. Thanks to workmanships.

    Answer from pro:

    Was pleasure working for you Best regards Carlo Gil

    Reply created 19 Aug 2021
  • Review from Teresa Griffith
    Rating: 5 out of 5
    Review left on 8 Aug 2021

    Front Porch Concrete Steps

    Thanks Stone Contractors Group for a fantastic job repairing and fixing our front porch concrete steps. The porch needed to be fixed and we called Stone Contractors Group to do the job. The team were patient, considerate, understanding, and professional with answering any questions we had pertaining to repairing the front porch steps. They made sure that the work met our satisfaction and expectations. We are very pleased with the work Stone Contractors Group did. Thank you Stone Contractors Group to a job well done!

    Answer from pro:

    Your porch and steps look amazing , I'm very happy with the final results , stone colour perfect match for your house , thanks for the review Best regards Carlo Gil

    Reply created 18 Aug 2021
  • Review from Arline Thompson
    Rating: 5 out of 5
    Review left on 7 Aug 2021

    Brick Work.

    I receive calls within 24 hrs for a quote. Very fast response. The next day the team start working and done it within 3 days. Very satisfied. Thanks a lot.

    Answer from pro:

    Big pleasure working for you thanks for the review Best regards Carlo Gil

    Reply created 18 Aug 2021
  • Review from Zulma Robinson
    Rating: 5 out of 5
    Review left on 7 Aug 2021

    Brick Parging

    Amazing work from beggining to finish. Very professional, punctual and clean work. Also wear masks and maintain physical distance. Very good communication. Overall highly recommended. Thanks a lot and Very satisfied.

    Answer from pro:

    Was pleasure working for you Best regards Carlo

    Reply created 18 Aug 2021
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 8 Jun 2021

    Driveway work

    Carlo and his team replaced our front porch in early 2020, before the pandemic hit and everything was shut down. Carlo was very good to work with, and we were very pleased with the result. We called Carlo again in late spring to do some repair work on our driveway and planned a date to do the work in August. We signed a contract and paid a deposit of $8300. No team showed up in August, and when we eventually contacted Carlo about the delay, he said Covid and shortages of workers had prevented him being able to do it, and promised it would be done in the spring. We heard nothing more after that, no date of when they would be coming etc. In the meantime, we put our house up for sale, so asked Carlo for our deposit back. He responded promptly saying he would repay us within a couple of weeks. That was early April and we’ve heard nothing since. I’ve sent a couple of messages, but no response. Very disappointing, and I cannot recommend Carlo and Stone Contractors. Update: After this review was posted, I heard from Carlo, and it seemed we got things worked out. Our daughter purchased our house, so he agreed to come and do some work equivalent to the value of the deposit. It would be done before the end of August. I gave him my daughters information so he could be in touch with her, but she heard nothing. In the meantime, I removed this review as Carlo requested, believing he would honour his word and do the work. I Contacted him again in September wondering what was going on, and he said he’d been injured and needed surgery, but would come around the next week to bring samples by. No show. And no word from him either. After sending another text, to either do the work or repay the deposit, Carlo finally said he would repay the deposit in instalments, by etransfer, within the month. That was October, and to date, we haven’t received one payment. After contacting him yet again at the beginning of November, with yet another excuse as to why nothing had been sent, he said he’d send the first instalment the very next week and then let me know when the next one would be sent. It’s now 3 weeks later and we’ve seen nothing. We feel totally frustrated. At first we thought Carlo might have really been struggling through the pandemic, but when he let us know in the summer that he’d bought property in cottage country during that time, with plans to build a large cottage with guest house, we realized that wasn’t the case. Carlo hasnt dealt with honesty and integrity. We cannot recommend Stone Contractors.

    Answer from pro:

    Pam I just saw your review on home stars , I left you 2 voicemails regarding to do the project for your daughter and schedule the project for arrange meeting for the details , you never call , I was thinking you out of town , please call me , this review is not fair for me and my business, as I always reply to all texts and emails. Thanks

    Reply created 10 Jun 2021
  • Review from Customer of Stone Contractors Group
    Rating: 5 out of 5
    Review left on 28 May 2021

    Front steps and landing

    We hired Stone Contractors Group last summer for a complete redo of our front steps and landing. Carlo is extremely knowledgable and made sure everything was done properly. We are thrilled with the outcome and still receive compliments to this day. Every time I walk up the steps to my front door I feel happy. :)

    Answer from pro:

    Was pleasure working for you , very happy that you love your stone steps. From all the team at Stone Contractors Group Inc.

    Reply created 28 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jan 2021

    Front stairs replacement, garage concrete floor replacement

    COVID times are difficult. Nobody is available, nobody has people, nobody has supplies of our choice. However, Carlo and his team delivered beyond expected - within reasonable time given situation. I needed new garage floor - lots of digging and new concrete. Also, complete rebuild of front stairs from scratch. Beyond expected means Carlo provided not just execution but also advices to be efficient and yet very good looking. Complete satisfaction. Would hire again? As a matter of fact, just signed another contract with Carlo and his team for a major stone job.

    Answer from pro:

    Paul , very much appreciated the review, was big pleasure working for you and your wife on this amazing project. See you on spring for another amazing project, your house will be the best on your st , I love the design, very excited for the starting date. Thanks , Carlo

    Reply created 9 Feb 2021
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 2 Dec 2020

    Restore concrete walkways and steps

    The job included restoration of concrete steps and walkways to remove rust stains, seal against future rust, repair damaged concrete and parge affected areas. Within months, the renovated concrete was cracking and the parging flaking off. Rust stains reappeared on the walkway. Carlo spoke with our pastor on April 20. The current lockdown is set to end in late May. He assured our pastor that his company would be out after the lockdown, in June, to correct the issues. In the event the lockdown is extended he said they will correct the issues once construction is permitted to operate again.

    Answer from pro:

    Because of the covid and shutdowns on Ontario the corporation is short on workers and corporation got very delay because shortages on materials , I call your office couple times and I spoke with one person and I mention that next year spring 2021 I will go to your church to do all the repairs requested, sorry for the inconvenience, this year is completely different year for every business , and I have limited workers per project , for workers safety and all the family's safety , please contact Stone Contractors Group inc. For make schedules for next year repairs. Thanks , Carlo.

    Reply created 3 Dec 2020
  • Review from Customer of Stone Contractors Group
    Rating: 5 out of 5
    Review left on 10 Nov 2020

    Stone Porch and sliding door concrete ledge

    Prompt service. Completed in time. Cleaning until dark. Quiet, respectful, clean workers. Good job. Explained job. Answered questions. Would highly recommend. Expectations were exceeded. Impressed by the care in cleaning.

    Answer from pro:

    Was pleasure working for you and your mother , thanks for the review , appreciate. Carlo

    Reply created 12 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Nov 2020

    Foundation repair

    Carlo and his crew were really great - they did exactly what we needed, the work is really clean and they were all really friendly and great to deal with.

    Answer from pro:

    Was pleasure working for you, project completion looks amazing. Thanks for the review. Best regards Carlo

    Reply created 9 Nov 2020