Tornado Plumbing & Drains

Rating: 5 out of 5

Tornado Plumbing & Drains reviews (410)

  • Review from Shael
    Rating: 5 out of 5
    Review left on 15 Dec 2020

    Always excellent!

    We used Tornado Plumbing three times this year. One larger and two smaller jobs. Each time was an excellent experience. The team always arrived on time, were professional and did fantastic work. They are also very competitively priced. Customer service is outstanding. I have no hesitation in recommending them for any type of plumbing needs.

    Answer from pro:

    We appreciate that you call us for all your jobs and we're happy to deliver quality service & results for your plumbing needs. Thank you for writing this review. We greatly appreciate it

    Reply created 17 Dec 2020
  • Review from Marc
    Rating: 5 out of 5
    Review left on 13 Dec 2020

    Blocked Below-Grade Drain Pipe

    Summary of the service --> Yesterday I called Serhiy. on short notice. and asked if he could stop by my Hamilton home to inspect a clogged below-grade drain pipe; he quickly accepted and made the trek all the way from the Toronto area into Hamilton in short time. To remedy the clogged drain, Serhiy proceeded to snake the drain and remove some roots that had penetrated the clay pipe. . In addition. for good measure, he followed up with a camera inspection to determine the current integrity of the pipe. Afterthoughts --> I am very pleased with the service that Serhiy provided to me: He is reliable - he made the one hour trip into Hamilton with a short response time; He provided an effective service that cleared my drain right away; he is knowledgeable / tech savvy- he was able to explain what he was doing and even went as far s to text me pics / video of the inside of the drainage pipe. Pretty cool stuff; and, I want to stress that he is quite cost effective and fair with his pricing- he billed me a very, very fair price considering the fact that he had driven all the way over from Toronto Thanks, Serhiy, for your dedicated service. Keep doing what you're doing and your business will continue to flourish. You're my new plumber for life! We'll be in touch. Cheers.

    Answer from pro:

    Mark, we always strive to be available to help with emergency situations that can arise. We want to be there as soon as possible; give our clients the information they need to know and resolve the problem for a reasonable price. We appreciate your time in writing this review and are happy to have been your choice. Thanks again

    Reply created 14 Dec 2020
  • Review from HomeStars User
    Rating: 5 out of 5
    Review left on 10 Dec 2020

    Exceptional!

    I rate Serhiy and the team at Tornado as an 11 on a scale of 1 to 10! This is the second time that I have used them for exterior waterproofing and sump pump installation services. They are responsive, experienced, professional, hard working with excellent customer service! They took the stress out of my stressful foundation repair situation! I highly recommend this company!

    Answer from pro:

    Thank you for taking the time to write us a review. We're glad to have taken the stress out of this project for you and delivered a product which resolved the issue and made you satisfied. We appreciate you choosing us and if you ever need anything else, don't hesitate to reach out

    Reply created 17 Dec 2020
  • Review from Customer of Tornado Plumbing & Drains
    Rating: 5 out of 5
    Review left on 27 Nov 2020

    Kitchen drain inspection and pipe replacement

    Troy did an amazing job for us. Kitchen sink backed up, and we tried everything (all the easy tricks) to no avail. Tornado came in same day and successfully diagnosed the issue. He came back next day and went above and beyond (including a few extras that we never even asked for, but were very valuable add ons), finishing the job right on time and budget. Great experience with this entire company, even with the head office contact who helped book us in quickly and efficiently (great response time from Mike as well throughout). Highly recommend, and they've now become our go-to for anything plumbing related.

    Answer from pro:

    Thank you for taking the time to write a review. We are always happy and willing to help with any plumbing issues that arise.

    Reply created 4 Dec 2020
  • Review from Customer of Tornado Plumbing & Drains
    Rating: 5 out of 5
    Review left on 24 Nov 2020

    Shut off valve replacement

    Excellent service provided by two service personnel. They arrived on time, communicating with us at all times. I highly recommend this company. The plumbing job was completed on time with minimum disruption.

    Answer from pro:

    Thank you for the review! We appreciate it and hope that we can be of service any time a plumbing issue arises

    Reply created 30 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Nov 2020

    Toilet Replacement

    Had my toilet replaced by Tornado Plumbing and Drains. Serhiy and Mike arrived on time, were very friendly and most importantly, did a a great job in a short period of time. They made sure everything was cleaned up and all garbage was taken away. And at a very reasonable price (less than $300) Would hire them again in a heartbeat.

    Answer from pro:

    Dainis, thank you for taking the time to give us your feedback. We're glad to help and hope we can be of service in any future plumbing needs

    Reply created 30 Nov 2020
  • Review from Kirk Lewis
    Rating: 5 out of 5
    Review left on 27 Oct 2020

    Pool Cabana bathroom and bar

    Can't say enough good things about Tornado Plumbing and Drains. The team is professional, clean, courteous and treated the project as if it was being done at their own home. They went above and beyond and exceeded expectations and I will be calling them for any other plumbing services in the future.

    Answer from pro:

    Thank you for the review. We were happy to complete the project to your expectations and install the new drain for you. Thanks again and are here to help with your plumbing needs any time.

    Reply created 30 Oct 2020
  • Review from Customer of Tornado Plumbing & Drains
    Rating: 5 out of 5
    Review left on 19 Oct 2020

    Basement Waterproofing

    This is the second job Tornado Plumbing has done for us and I couldn't be happier - again. Had them do basement waterprooding and installation of a sump pump. Quality work. Very professional and knowledgeable. Very Competitive pricing. I will not go to anyone else with my plumbing needs. These guys are the best.

    Answer from pro:

    Thank you for your review! We appreciate you greatly for taking the time to write such a stellar review. We at tornado value ourselves on our quality of work at a fair and honest price! We look forward to working with you again on any future plumbing needs, and hope you keep us in mind for recommending to family and friends!

    Reply created 19 Oct 2020
  • Review from Customer of Tornado Plumbing & Drains
    Rating: 5 out of 5
    Review left on 7 Oct 2020

    Sewage backup/blocked drainage pipe

    Serhiy and his crew arrived within a few hours of us discovering our sewage backup. They assessed the situation and determined they would have to excavate after attempting other solutions. The crew returned with 4 men the next day and worked diligently and efficiently. The 9 foot hole was neatly dug and refilled very neatly upon completion of the job. All men on site were very professional and courteous. I would highly recommend this company.

    Answer from pro:

    Thank you very much for your review! We apologize for the delay, but we here at Tornado plumbing just wanted to thank you for taking the time to right about your experience. We hope to work with you again on any future plumbing needs, and are greatly appreciative of your recommendation!

    Reply created 19 Oct 2020
  • Review from Customer of Tornado Plumbing & Drains
    Rating: 5 out of 5
    Review left on 28 Sep 2020

    fix slow water supply to outdoor tap & shower, install new kitchen tap

    I was so pleased with the service from Tornado Plumbing. Sergei answered my email on a Friday night, booked an app't to quote on Monday and to our surprise completed the work the same day! As he was unable to find replacement parts, he cleaned & repaired our taps, saving us money; they both work very well now. As a bonus he tightened a grab bar in the shower that was loose. I think we are very lucky to have found this company and will recommend them to my friends.

    Answer from pro:

    Thank you for your review! We appreciate you taking the time to write about your experience, and we thank you for your recommendations. We hope we can assist with any future plumbing needs!

    Reply created 30 Sep 2020