Tornado Plumbing & Drains

Rating: 5 out of 5

Tornado Plumbing & Drains reviews (410)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Dec 2021

    Backwater valve installation

    Serhiy was wonderful. Very patient to explain anything and everything, very responsive and clean and all the things you would want in a Plumber. Highly recommend

    Answer from pro:

    Hi There, Thank you for great review. Our focus of providing quality plumbing service and products combined with honesty has made our plumbers the first choice. Serhiy is very personable and respectful. We are glad you were able to notice in his time of being at your home. Please give us a call when you have any future plumbing needs.

    Reply created 20 Dec 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Dec 2021

    Sump Pump Install

    I was extremely pleased with the work done. Serihy was always helpful during the whole process. He gave me a quote quickly and once I agreed the work was scheduled immediately He arrived on time and the work done was excellent. He carefully explained how the system worked and tested it several times with me watching. He answered all my questions fully and never rushed. He cleaned up the work site fully. In all it was a good experience and I wouldn’t hesitate to highly recommend Serihy and Tornado Plumbing for any job

    Answer from pro:

    Hi James, Thank you so much for your feedback. We are so pleased to hear that Serhiy was able to efficiently serve your needs. We are always trying to improve our communication and service to better serve our customers. Your review is very much appreciated. Thanks again for your kind words. Hope to see you again in the future.

    Reply created 20 Dec 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Dec 2021

    Sump Pump backup and new pump installation

    Simply outstanding customer service and craftsmanship. Highly recommend to anyone who values attention to detail and quality.

    Answer from pro:

    Hi there, Thank you so much for sharing your experience with us. Professionalism and great service is what we truly focus on here at Tornado Plumbing and Drains. It's customers like you that allow us to keep offering the best quality services. Thanks a lot for high recommendation. Hope to see you again in the future!

    Reply created 15 Dec 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Nov 2021

    Pipe Bursting

    Service and work was excellent. From the time Peter arrived to quote the job to its completion, I was 100% satisfied with all aspects of the job. The team did an amazing job in very adverse weather conditions and worked long hours to get the job done - they did not cut corners, they insisted on doing the job right no matter how long it took. The team lead was extremely considerate of my circumstances and carefully blocked off all working areas after noticing toys in the area immediate adjacent to where he was working. Both team members were polite and professional at all times. I would not hesitate to recommend Tornado Plumbing and give you 10 out of 10 stars! Thank you for helping me!

    Answer from pro:

    Hi there, Thank you for amazing review. It was a pleasure reading your review and learn how happy you were the work and services we provide. We train and educate our technicians so they have all the skills they need to do the job efficiently. Our focus of providing quality work. We are always here for you in your most dire situation. Thank a lot for the high recommendation.

    Reply created 1 Dec 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Nov 2021

    Sump pump install with additional catch basins

    AAAAAAAAA+++++++++ service. Sergey and his team showed up on time, completed the job with no issues. Team was courteous to put up vapour barrier to keep in the dust down in the basement. Cleaned up everything when job was completed. Highly recommended and would would use there service in the future.

    Answer from pro:

    Hi Jeff, Thank you for your feedback. We are really appreciate it. It is so rewarding to know that you were happy with the whole experience from start to finish. We certainly appreciate your high recommendation and look forward to hearing from you should require assistance again in the future. Thanks for choosing Tornado Plumbing and Drains.

    Reply created 1 Dec 2021
  • Review from Juliana Brasil
    Rating: 5 out of 5
    Review left on 17 Nov 2021

    Fixed Leaking Pipe!

    Yuri was AWESOME!!!! Called about a leaking pipe in my laundry room. The team provided a quote with the pictures which was great. Yuri arrived with the parts he needed, was very kind and walked me through the issue. when additional parts were needed, he had them ready. Yuri spent a lot of time at our place and did not add additional crazy costs. He was extremely knowledgable which was very much appreciated. Thanks again! would strongly recommend Yuri and the team at Tornado Plumbing! We will be calling on them for future work. Thanks again!

    Answer from pro:

    Hi Juliana, Thank you so much for an amazing review. It was our pleasure to work with you. We love when we can provide you with the best service.Yuriy is a very well trained technician that is very knowledgeable and we are glad you experienced his expertise.Hope to see you again.

    Reply created 17 Nov 2021
  • Review from Philip Venninckx
    Rating: 5 out of 5
    Review left on 13 Nov 2021

    Drain Pipe and Water Main Replacement

    Tornado Plumbing took care of our drainage pipe and replacing the incoming city water line at a house we are renovating. From our first interaction with Peter I felt at ease, everything was explained properly, we got a fair quote, the work was done to specifications quickly and properly and the crew that completed the work came at 9am and worked until late into the night each night to minimize the project length. I am still waiting for the city inspection and Tornado to finish the front concrete walkway after that , but am confident in Serhei and his teams work and that this will all be wrapped up after the city inspection. I am going to need the plumbing inside the house done and plan on getting a quote from Tornado and will be my preferred vendor on any plumbing jobs in this renovation

    Answer from pro:

    Hi Philip, Thank you for such a detailed review. It's always a pleasure helping and assisting people with anything related to drains and plumbing. We're definitely going to help you with the City inspection, as we promised. We love what we do and it shows through the reviews from customers like you. Look forward to working with you again.

    Reply created 16 Nov 2021
  • Review from Chris
    Rating: 5 out of 5
    Review left on 12 Nov 2021

    Capped Pipe

    First time I have used Tornado and I was very impressed. Called them in the morning they immediately gave me a quote and made an appointment. Pieter showed up on time as promised and quickly did the job. I will definitely use Tornado again

    Answer from pro:

    Hi Chris, Thank you for leaving with such a detailed and great review. Peter is great plumber and always gives great customer service.Please feel free to contact our office anytime and we look forward to working with you again.

    Reply created 16 Nov 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Nov 2021

    Water service pipe replacement

    *****Excellent, efficient service! Above and beyond expected! Prompt! As a customer we are grateful for Serhiy's incredible service and would highly recommend him for anyone having plumbing problems.

    Answer from pro:

    Hi there, Thank you for such a great feedback . We are really appreciate the kind words. Thank you for trusting us with your plumbing needs and allowing us the opportunity to serve you. Serhiy is great and knowledgeable technician. Thank you for high recommendation, it was our pleasure to work with you. Hope to see you again in the future.

    Reply created 10 Nov 2021
  • Review from Customer of Tornado Plumbing & Drains
    Rating: 5 out of 5
    Review left on 3 Nov 2021

    Basement Leak Fixed

    Serhiy was very responsive when I first contacted him. When he came initially to provide a quote he clearly explained what the issue was and what they would do to fix it. On the day of the job Serhiy and his team was on time and completed the job as described. They also cleaned up the area very nicely.

    Answer from pro:

    Hi, Thank you so much for your feedback! We love to hear that you had such a great experience! I'll be sure to pass along your kind words to Serhiy. We look forward to working with you again on the future.

    Reply created 7 Nov 2021
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