Twintech Heating & Cooling

Rating: 5 out of 5

Twintech Heating & Cooling reviews (260)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 May 2020

    Furnace installation

    I contacted various companies when looking to install a new furnace and I found Twintech to be transparent with their communication and approach. They had options to suit my various requirements and the price vs quality was very good. The after installation communication was also very good and they answered all queries I had.

    Answer from pro:

    Anoop it was a pleasure to work with you on the installation of your new Amana variable speed, 96% high Efficiency furnace. Highest Regards "The Twintech Team"

    Reply created 28 May 2020
  • Review from Customer of Twintech Heating & Cooling
    Rating: 5 out of 5
    Review left on 26 May 2020

    Furnace Replacement

    My furnace broke down last month. The team was quick to respond, courteous, professional and mindful of COVID-19 concerns. I highly recommend them if you are considering replacing or servicing your HVAC equipment.

    Answer from pro:

    Thank you for your kind review and for recognizing how seriously we take the current COVID-19 pandemic situation. We go to great lengths to ensure the safety of our all customer's and homeowners. You and your family please stay safe! Highest Regards Twintech Heating

    Reply created 27 May 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Apr 2020

    New furnace and a/c

    I was very happy with the installation and price. I would definitely recommend. Thank you Twintech.

    Answer from pro:

    Thank you for your review and recommending us to other homeowners. You and your family please stay safe! Sincere Regards Twintech Heating and Cooling

    Reply created 1 May 2020
  • Review from Dorothy
    Rating: 5 out of 5
    Review left on 21 Apr 2020

    Furnace and air conditioner

    Had furnace and air conditioning unit put in. They did an excellent job great price and everything clean as can be, I was very pleased

    Answer from pro:

    Thank you so much Dorothy for taking the time to write a review. You and your family stay safe! Sincerely "The Twintech Team "

    Reply created 22 Apr 2020
  • Review from Barry Smith
    Rating: 5 out of 5
    Review left on 9 Apr 2020

    Heat to the 2nd Floor

    All winter I have had an issue with very little heat reaching the 2nd floor of our home. After this past winter ended I decided to look into this. I found Twintech Heating and Cooling on line and started the process. After explaining my problem I had a call form Twintech and the tech came out and walked through things with me. The problem was the heating vent pipe had been dropped down in size by someone years ago causing little heat reaching the 2nd floor. Further into checking out the older furnace and AC they found a few things not properly installed by the last install of the old furnace and also that the AC was on it's last legs. I asked for a quote and waited a few days and we decided to go ahead with Twintech. They called a few days before to set up an installation time and date. The day of the install the guys were a half hour early which was a plus. The day of the install was great, the guys worked away removing the old furnace and AC.After which they installed the new furnace and AC. After they cleaned up the basement with all their tools and scrap metal etc. they came back inside to walk thru what they did. They also tested both the furnace and cooling systems to make sure everything worked and I the customer was happy. I now have heat on the 2nd floor for next winter. The guys from Twin tech were very professional. Their work habits and knowledge of the job was excellent. Their workmanship was just excellent, it was just up there with my standards as a homeowner. I am very pleased to have chosen Twintech for my new furnace and AC.. If I had to rate this experience with Twintech this company is a 10 in my books.Product,workmanship and customer care says it all.

    Answer from pro:

    Thank you Barry very much for your positive review. Greg, Grant and Mitch are very proud of the workmanship they put into everything that they do. The success and reputation of Twintech is built on the positive reviews that we receive on HomeStars from happy homeowners like you. Our customer's are everything to us! Wishing you and family a Very Happy Easter. Please stay safe! The Twintech Family

    Reply created 9 Apr 2020
  • Review from Craig Boyd
    Rating: 5 out of 5
    Review left on 31 Mar 2020

    Furnace installation

    I called Twintech during the Covid 19 crisis because our furnace was broken and it was still very cold during the nights. Dave answered all of my questions by phone but wanted to come have a look but only if our family felt comfortable having someone visit during the uncertainty surrounding the pandemic and was able to attend that very same affternoon. He was very courteous and informative but most importantly he respected his and our safety by wearing medical gloves in our home and maintaining proper physical distancing. He reviewed the various options of the products that suited our needs going over not only price but quality of workmanship, warrantees and where the product was manufactured which were all important factors in making such a large purchase. You could tell that Dave had been in this industry for a very long time. The installation was done by a fine young gentleman the very next day and we now have a toasty warm home to ride out this crisis in while humming along at 96% efficiency! I would recommend this very professional, small family business for anyone in need of HVAC equipment or maintenance.

    Answer from pro:

    Thank you Craig for your honest review about your resent experience with our company. It's Murphy's Law that your furnace decided to call it quits during the COVID-19 crisis. These are certainly uncertain times. You and your family please stay safe! Sincerely "The Twintech Family"

    Reply created 31 Mar 2020
  • Review from Lucy
    Rating: 5 out of 5
    Review left on 23 Mar 2020

    Furnace, AC and Humdifier

    My special thanks to Twintech teams! They had replaced my furnace and A/C, and installed a new humidifier for me 2 weeks ago. Dave, the sales manager, not only provided me with an honest quote on the best HVAC products with best quality and warranties, he also arranged portable heaters for me and sent supporting docs to energy company for energy audit. Above and beyond service! Greg, Grant, Mitch had worked tirelessly and professionally to perform the HVAC installation. They worked with professional tools, and performed proper measurement readings after installation. They are very patient with all my questions, and very pleasant to communicate. Great work guys! This company sure knows their products and they stand behind their services. My home comfort level has improved! I am glad that I can support an ethical and honest local family business.

    Answer from pro:

    Lucy we are pleased that you are very happy with your new furnace and AC. We carry only the most reliable brands that we know will provide our customer's with years of trouble free service. Brands like Amana, Armstrong and Goodman. Then back then with a complete "No Hassle Warranty" Thank You so much for choosing our company! Greg, Grant, Mitch and Dave "The Twintech Team"

    Reply created 23 Mar 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Mar 2020

    Furnace replacement

    Professional, flexible on price and delivered on time...well done. All you can ask for when getting a new furnace.

    Answer from pro:

    We appreciate you for taking the time to write a positive review. Kind Regards "The Twintech Team"

    Reply created 9 Mar 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Mar 2020

    Heater (furnace)

    The work was done quickly and professionally. Workers were really polite and easy to work with. Product works great!

    Answer from pro:

    Thank you Nicole for taking the time to write a review. There's nothing like a happy customer! Warm Regards "The Twintech Team"

    Reply created 5 Mar 2020
  • Review from Gary Burnham
    Rating: 5 out of 5
    Review left on 2 Mar 2020

    New Furnace

    Furnace broke down on a Wednesday, shopped around for prices and Friday Twintechs name came up from a referral from my wife's work. Called Dave 11 am, he came over around 1 pm. Gave me a very good price, I accepted. The guys were there two hours later to take the old furnace out and install the new one. All finished by 6:30pm. Finally heat. They were very pleasant and helpful. As a result we are doing our A/C later this year with this company.

    Answer from pro:

    Thank you Gary for choosing our company to install your new Amana 2 stage variable speed high efficiency furnace. It was a pleasure to deal with you. Sincere Regards "The Twintech Team "

    Reply created 3 Mar 2020
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