Twintech Heating & Cooling

Rating: 5 out of 5

Twintech Heating & Cooling reviews (260)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jan 2020

    New furnace

    It was a amazing and professional high quality job Friendly and very helpful representatives Thank you for understanding my concern And explain very well Overall we pleased with your service Tanks

    Answer from pro:

    Thank you so much for your kind words and positive review about your experience with our company. Warm Regards "The Twintech Team "

    Reply created 28 Jan 2020
  • Review from Linda White
    Rating: 5 out of 5
    Review left on 21 Jan 2020

    FANTASTIC EXPERIENCE WHEN I NEEDED A NEW FURNACE

    My 19 year old furnace stopped working when the cold weather hit in November, and I was left without heat. I interviewed several companies and found TWINTECH HEATING and COOLING to be very knowledgeable, quick to respond to my inquiries and very competitively priced. Dave provided all of the information and pricing ahead of time and set up the appointment for the installation. Greg and Mitch arrived on time to do the installation and worked quickly and efficiently to complete the job. After the completion of the installation, Dave followed up to ensure that everything was working well and that I didn't have any concerns. Overall, this was a low-stress and flawless experience from start to finish. I would highly recommend TWINTECH HEATING and COOLING to anyone that requires a new furnace.

    Answer from pro:

    Thank you Linda for your great review. It was a real pleasure to work with you! Warm Regards "The Twintech Team"

    Reply created 21 Jan 2020
  • Review from Sean
    Rating: 5 out of 5
    Review left on 19 Jan 2020

    Furnace and Air Conditioner Replacement

    Our 20 year old furnace broke down during the first cold weekend this past November and our usual HVAC company never returned our phone call. Their loss, missing out on a sale since we didn't want to spend much fixing an old furnace and our 40 year old air conditioner was also long overdue for replacement. We proceeded in obtaining three different quotes for furnace and air conditioner replacement, and proceeded with the one we received from Twintech. Dave was friendly, knowledgable and accomodating to our schedule and provided with us with a price that fell in the middle of the three quotes that we had. We felt that the Amana furnace and air conditioner he quoted us on were the best products and value offered to us and felt most comfortable with the professionalism and reputation of Twintech. Greg, Grant and Mitch were at our house for installation the day after we decided to proceed. The guys were friendly and informative, the job was completed efficiently and workmanship appears excellent. Our house is certainly much more comfortable with the new two-stage variable speed Amana furnace compared to the old clunker! And, we're looking forward to enjoying the new air conditioner once summer rolls around again. Thanks Twintech!

    Answer from pro:

    Thank you Sean for such a great positive review! Warm Regards "The Twintech Team "

    Reply created 20 Jan 2020
  • Review from Bill
    Rating: 5 out of 5
    Review left on 17 Jan 2020

    New furnace

    We are very happy with our new furnace. The service was excellent the guys worked 6 hours straight through and there was no mess at all they took the old furnace box’s etc with them they then explained everything to us they were very helpful and pleasant , when we need a new air conditioner we know who to call !

    Answer from pro:

    Hi Bill, We are glad that you are very happy with your new Amana furnace. It's a premium product made in Houston Texas. It comes complete with a lifetime furnace replacement warranty if the stainless steel heat exchanger ever cracks or fails. There are no other manufacturers that offer such an industry leading warranty! Thank You Sincerely "Twintech Heating!"

    Reply created 7 Feb 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jan 2020

    Furnace replacement

    The crew from sales to installation was very professional and had great attention to detail

    Answer from pro:

    Ken it was a pleasure to deal with you. Thank you so much for choosing our company! Warm Regards "The Twintech Team'

    Reply created 17 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jan 2020

    Furnace Replacement

    We couldn’t have been more impressed with Twintech - from our first service call with Mitch who took the time to throughly diagnose the issue with our furnace, to Dave who proposed a well thought out solution to meet our needs and finally Greg and team who acted quickly to install given we had no heat. We did our due diligence by soliciting quotes from alternate providers and were shocked and disappointed by the aggressive and manipulative tactics used. Twintech was honest in their approach, detailed in their product knowledge, reasonably priced, diligent in their follow-up and valued our business. Well done Twintech! You made this a positive experience for us and our new furnace works beautifully!

    Answer from pro:

    Thank you Tracy for taking the time to write a review for us. We don't believe that customer's should be pressured into making a decision from overly aggressive salesmen. It's already bad enough having to deal with the stress caused by a non working furnace and no heat. Highest Regards "The Twintech Team"

    Reply created 16 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jan 2020

    Furnace replacement

    We recently purchased an Amana high efficiency furnace and humdifier through Twintech. The work was completed very professionally and the quality of the workmanship was high. There was some additional sheet metal work required to complete the installation, which they were able to complete themselves. Overall I am very pleased with the work and would highly recommend Twintech for a furnace replacement.

    Answer from pro:

    Thank you very much for such a positive review. We are so lucky to have customers like you! Warm Regards "Twintech Heating and Cooling"

    Reply created 16 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Dec 2019

    Furnace

    We were very pleased with every aspect of the work that was done. They were very professional and polite. They arrived when they said they would and job was completed on estimated time We would highly recommend them to whoever needed a recommendation We have a very large dog and they were very understanding and respectful of him being around

    Answer from pro:

    Thank you Steve for choosing us to install your new Amana high efficiency variable speed furnace. It was a pleasure meeting you and your family (especially your dog Dallas) Wishing you and your family a Very Merry Christmas and a Happy New Year! From Twintech Heating and Cooling

    Reply created 24 Dec 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Dec 2019

    Furance Replacement

    The blower on our furnace stopped working leaving us with a cold house. Dave from TwinTech responded immediately to our HomeStars service request. From beginning to end Dave was nothing but helpful, friendly and professional, he did a great job of walking us through the quote and scope of work. The replacement of the furnace went smoothly. The Guys did a great job, everyone was very friendly and polite. There were no hiccups, or unexpected costs. The only surprise was they left the work area cleaner than it was before they started. Was a great experience with the whole TwinTech team. Its been a couple of months since the new furnace has been installed and its working great!

    Answer from pro:

    Thank you Patrick for taking the time to write such a wonderful review. We are pleased that you are a happy customer. Wishing you and your family a Very Happy New Year! "The Twintech Team"

    Reply created 2 Jan 2020
  • Review from Ed
    Rating: 5 out of 5
    Review left on 27 Nov 2019

    New Furnace Sales and Installation

    I heard about TwinTech when researching new furnaces at furnaceprices.ca. After contacting them about my broken down furnace, Dave came to my house the next day to assess my situation and requirements for a new furnace. He recommended one that had stainless steel heat exchangers which sold me since my previous furnace had issues with a rusted secondary heat exchanger that had to be replaced. Dave also set me up with an appointment with an energy audit company so that I could take advantage of a rebate to help improve the energy efficiency of my home and get some money back. A few days later, Greg, Grant, and Mitch came to install the new furnace and remove the old one. When delivering and removing the furnaces, they were very careful not to damage my floors and walls, and even laid out red carpeting to protect the floors. They were very friendly and professional. The installation was completed in the time they said it would take and they cleaned up their work areas. Within a week, Dave called to follow-up to see how everything was going. I have already recommended them to several friends and family members who may need new furnaces soon.

    Answer from pro:

    Thank you Edmond for your wonderful review. It's nice to know that our customer's appreciate the quality workmanship that Greg, Grant and Mitch put into every equipment installation that they do. We are very fortunate to have you as a new Twintech customer. Kind Regards "The Twintech Team"

    Reply created 29 Nov 2019