Lancelot Furnace Ltd.

Rating: 4.9 out of 5

Lancelot Furnace Ltd. reviews (31)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jun 2023

    Reliable, no pressure service

    Weve been using Lancelot for years now to help maintain our furnace. David is always quick to respond, shows up on time, friendly, professional and honest. Weve never been pressured into anything or felt like he just wants to make a sale.

    Answer from pro:

    Thank you Heidi! It was a pleasure doing work for you and your family :)

    Reply created 21 Jun 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jun 2023

    Air Conditioner Install

    David and his staff are knowledgeable and go above and beyond the call of duty when providing service. I would highly recommend this company to anyone looking for HVAC services.

    Answer from pro:

    Thank you Darcy for your kind words :) At Lancelot Furnace we strive to provide that next level service as often as possible, and I'm happy we were able to take care of your comfort needs!

    Reply created 21 Jun 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jun 2023

    11/10 great business great human

    Our Air conditioner was freezing up. He had it fixed within 12 hours of contacting them! Thank you

    Answer from pro:

    Thank you for using us. I'm glad we were able to find the source of the issue and suggest some options for repair for you.

    Reply created 21 Jun 2023
  • Review from Jeff McDonald
    Rating: 5 out of 5
    Review left on 23 May 2023

    Highly recommended

    To the future clients of Lancelot Furnace: I have used Lancelot Furnace's services for several years and have been consistently impressed with their technical knowledge and their client & service focused work ethic. They have come to our rescue several times when our older furnace has stopped working and I have always been very impressed with their ability to troubleshoot incidents remotely and arrive quickly with the necessary parts to get us back up and running quickly. Recently, our furnace started making some noise and since it was 20+ years old, we reached out to the team at Lancelot Furnace for a quote to have it replaced. The quote was provided online and after reviewing our options, we decided to purchase a new furnace and opted to add air conditioning at the same time. We were easily able to select the furnace and AC that we wanted and were even given the option to have it financed at the same time. The install process took the team about a day and the owner even came back to tweak some settings to make the AC work a bit more efficiently. We have now had the new heating & cooling units in place for a few weeks and they are working great! I especially like how they interact with our smart thermostat and can keep the temperature within a range we set. I highly recommend the team at Lancelot Furnace and would suggest calling them first for your maintenance needs as well as for any upgrades to your homes heating & cooling systems! Sincerely, ____________________ Jeff McDonald, BSc.

    Answer from pro:

    Thank you Jeff! It was a pleasure working for you and your family. I'm excited about the energy efficiency upgrades you're taking on in the coming years, and boy will you guys notice how the comfort and even temperature your home will get!

    Reply created 21 Jun 2023
  • Review from Customer of Lancelot Furnace Ltd.
    Rating: 5 out of 5
    Review left on 17 Apr 2023

    Furnace No Heat

    Dave came to us through a friends reference. He was very thorough in troubleshooting our issue. Daves evaluation revealed not enough current going to the Nest thermostat. Over a period of about 36 months the low voltage issue caused an induction motor and circuit board needing to be replaced, luckily furnace parts were still under warranty! Dave referred an electrician who installed an additional wire and furnace is functioning 99.9%. I will use Dave again and highly recxomend him for your mechanical (HVAC) needs.

    Answer from pro:

    Thank you! That issue was a weird (yet becoming more common) one. I'm glad we got to the source of the problem and get it all fixed up for you.

    Reply created 21 Jun 2023
  • Review from SixCats Press
    Rating: 5 out of 5
    Review left on 27 Mar 2023

    Furnace repair

    Our furnace broke and David was able to quickly diagnose the issue and work with me to troubleshoot and get our heat back. Would use again 100%

    Answer from pro:

    Thank you so much :) We really appreciate your kind words. At Lancelot Furnace, we strive to meet our clients expectations and exceed them when possible!

    Reply created 21 Jun 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Mar 2023

    Wonderful experience

    David is very professional and goes above and beyond. His service is exceptional and his rates are very competitive. We will continue to use David for all of our hvac needs!
  • Review from Customer of Lancelot Furnace Ltd.
    Rating: 5 out of 5
    Review left on 14 Mar 2023

    HVAC repair

    I called Dave when my heating system was don. He was prompt in his response. Very efficient and knowledgeable. I will recommend Dave any day for all your heating problem.

    Answer from pro:

    Thank you so much :) We appreciate helping you and your family!

    Reply created 21 Jun 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Mar 2023

    Furnace Repair

    Furnace failed on a -20C Saturday night necessitating an after hours service call. Lancelot responded to text requesting service promptly and was on-site within ~12hrs. Despite an additional part being required, David provided a temporary workaround to get furnace running. Followed up promptly next day to complete repair with required part. Excellent, highly recommend!

    Answer from pro:

    Thank you! We're grateful to have clients like yourself :) Please consider referring your friends and family to us at Lancelot Furnace!

    Reply created 21 Jun 2023
  • Review from MikeB
    Rating: 5 out of 5
    Review left on 7 Mar 2023

    Great Service

    Friendly, prompt service at a very reasonable price. Service tech went above and beyond in explaininv the issues and potential issues. Highly recommend Lancelot Furnace.

    Answer from pro:

    Thank you Mike! We aim to please :) We look forward to serving you and your family in the future with Lancelot Furnace.

    Reply created 21 Jun 2023