Ryan My Fireplace Guy Ltd

Rating: 5 out of 5

Ryan My Fireplace Guy Ltd reviews (169)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jan 2017

    Furnace replacement

    Ryan replaced my mid efficiency furnace on short notice during the latest cold snap. Very friendly, good work.

    Answer from pro:

    I'm happy you are enjoying your new high efficient furnace. I'm sure that it will not only provide savings, but also ease of mind knowing that pricey repair bills and cold nights are a thing of the past, with your 10 year parts/labour warranty offered by Goodman. Thank you for your business. Ryan

    Reply created 30 Jan 2017
  • Review from Jack Prince
    Rating: 5 out of 5
    Review left on 25 Jan 2017

    Furnace Replacement

    Ryan was fast, efficient and pleasant to deal with. I called on a Saturday to tell him about my furnace and by Monday he had everything in hand to get the job done. Very professional and cares about the quality of his workmanship, recommended to all my friends and family.
  • Review from Clifford Glenn
    Rating: 5 out of 5
    Review left on 15 Jan 2017

    Fixed fireplace and replaced broken components

    Excellent and professional service. Efficiently diagnosed the issue with the fireplace, then returned for another visit to successfully troubleshoot a separate issue that came up. The fireplace works great now. I would highly recommend Ryan and his employees for any fireplace or gas fitting services
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Nov 2016

    Fireplace fix

    Very quick and courteous - pleasure to deal with. Will have Ryan back when we need our regular maintenance done
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Nov 2016

    Gas Fireplace Servicing

    Lawrence did an excellent job of servicing our 2 gas fireplaces and ensuring everything was in good working order and safe. He performed a thorough check of all of the gas lines/valves to ensure everything was working correctly. He was also very meticulous and spent the time necessary to clean the fireplaces fully and to sand/paint them and replace all of the embers. They look great.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Nov 2016

    fireplace cleaning and gas line check

    Ryan was professional and very prompt in dealing with my request for service. Our fireplace is only two years old, but they do require regular maintenance (cleaning) and gas line checks, so it was time. Also, we had experienced the fireplace spontaneously turning off for no explained reason. Ryan noted that our decor light switch may be the culprit (they are known to conflict with the fireplace switch) and changed that with a regular toggle switch and was able to accommodate our two different switch styles with a face plate that does double duty. They gave us excellent service, were pleasant and we will definitely use his services again. Thanks!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Nov 2016

    Fireplace repair and maintenance

    Our fireplace hadn't been touched in 10 years and after it no longer ignited, I called Ryan to drop by. He and his partner Lawrence did an awesome job cleaning the entire thing and Ryan fixed the ignition problem by swapping out the wall switch. I called on a Friday and the job was done on Monday. Is a rarity to see this kind of responsiveness in Calgary. Would definitely recommend Ryan to anyone.

    Answer from pro:

    Thank you for taking the time to write me a review, it was a pleasure doing business with you.

    Reply created 8 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Oct 2016

    Fireplace Rescue

    Ryan was tasked with checking out my gas fireplace which had not been looked at since the house was build over 19 years ago. He discovered the issue and quickly remedied the problem but also thoroughly cleaned out the fireplace and saved it from its rusting state. He also asked me if I wanted to maintain the fireplace as a show piece or have a blower installed to generate the heat to the room. Of course I went for this option ..... it seemed pointless to have a fireplace just wasting potential energy. End result - my fireplace looks and acts brand new and I'm actually using it quite a bit now. Thanks Ryan for the absolutely courteous and professional service ... I highly recommend this company .... you will not be sorry.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Sep 2016

    Fireplace service

    Ryan was awesome! My house was listed for sale and my gas fireplace wasn't working properly. Ryan responded to my emails right away and came to the house to have a look. He put blankets down on the carpet etc so nothing would get dirty and diagnosed the problem in no time. He had the parts needed with him and he had everything working in no time at all. Definitely would recommend Ryan!
  • Review from Sean Golightly
    Rating: 5 out of 5
    Review left on 15 Sep 2016

    Fireplace was not working, and had it cleaned up

    I had Ryan come by, as my fireplace was not working. In addition, it was long overdue for a cleaning. Ryan was great. He called to make a reservation, and then phoned when he was on his way. This got him to my place right in time. He was very knowledgable and informative, and asked questions when he needed to. He did a thorough cleaning of my gas fireplace. He removed all of the pieces one by one, and cleaned all of them. He vacuumed all the areas, cleaned the soot out, and cleaned both sides of the glass. He even spray painted the fireplace black, and had it looking like new. The issue was from the wall switch being toast, which he quickly remedied. He also checked for gas leaks, connectivity to the wires, and had great recommendations for fireplace maintenance. All in all, a great experience, and his customer service was great. His great review on here is well deserved, and I recommend him to anyone that needs any sort of work done on their fireplace!