Ryan My Fireplace Guy Ltd

Rating: 5 out of 5

Ryan My Fireplace Guy Ltd reviews (169)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Nov 2023

    Weber Bbq and Gas Fireplace

    Dane was excellent. Arrived on time was very respectful of our home and did a thorough service on our fireplace. He then replaced the burner system and cleaned in my Weber barbecue. We are very pleased with the service and recommend Ryan My Fireplace Guy

    Answer from pro:

    We appreciate hearing how well our technicians provide quality service, and we are pleased you are guppy with the end result. We look forward to working with you again in the future. Sincerely, Ryan My Fireplace Guy Ltd

    Reply created 18 Nov 2023
  • Review from Customer of Ryan My Fireplace Guy Ltd
    Rating: 5 out of 5
    Review left on 21 Aug 2023

    GAS FIREPLACE

    Ryan came took out the other gas fireplace and replaced it with a new one, as the other one we had a lot of problems with it and this one looks great ,and works great Ryan is very professional and he takes a lot of pride in his work so if you are thinking about getting a fireplace Ryan is the guy

    Answer from pro:

    Thank you for taking the time to support us! We appreciate your business and look forward to working with you in the future. Ryan My Fireplace Guy ?

    Reply created 23 Aug 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 May 2023

    Furnace Fan. Maintenance

    My first contact was with. Alice whose telephone presence gave me the confidence that I had contacted the right company. Further contact with. Kat gave me that same confidence. The arrival of. Joey ( telephoned first and right on time) was an awesome experience. He tackled the situation with confidence and professionalism. His personality made it a pleasure to have in our home. Well done. Joey. A+ for sure. This company and its staff are to be highly recommended Ralph. H

    Answer from pro:

    Ralph, Sincere apologies for the delayed response to your thoughtful review! Summer has been just as busy as our past winter seasons this year. We appreciate your support and look forward to working with you in the future. Ryan My Fireplace Guy, Ltd. ?

    Reply created 23 Aug 2023
  • Review from Larissa
    Rating: 5 out of 5
    Review left on 13 Feb 2023

    Fireplace Fix

    Nice to have a working fireplace again after missing it during the Christmas season. The pilot light was not working . Joey came in and got the pilot light kit quickly and then gave our fireplace its first real maintenance job since it was installed. He was very personable and did a great job with it. We also requested an inspection and repair of our humidifier and Joey put significant effort into this task. It was something that he was not able to fix but Ryan came a couple days later and was able to make the repair. Great team work from this crew.

    Answer from pro:

    It is always appreciated when our clients reach out. As you said, it is ceratinly a team effort! Thank you for your support, and we look forward to working with you again in the future. Ryan My Fireplace Guy, Ltd.

    Reply created 14 Feb 2023
  • Review from Lynn McQueen
    Rating: 5 out of 5
    Review left on 16 Jan 2023

    Fan install on Fireplace

    Have used this business more than once. Always reliable, professional, & great service. Alice on the front lines is very pleasant to deal with. They sent a reminder the day ahead and the tech called to confirm day off. He was prompt, laid out a drop cloth, explained details about the fan and remote he was installing and cleaned up before leaving. Highly recommend!

    Answer from pro:

    Thank you for supporting our business! We look forward to working with you in the future!

    Reply created 24 Aug 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jan 2023

    Repair and serviced two gas fireplaces

    This is a great company to hire, excellent customer service from all. Joey was our technician and he is a really nice guy, and he did a fantastic job. Joey did quite a bit of work for us, replaced the exterior exhaust cover, fixed one non working fireplace and thoroughly cleaned and tested both of them. Their prices are very reasonable and I will definitely be using them again and referring them to others.

    Answer from pro:

    Hi Darin, Thank you for taking the time to share your experience with our company. Joey is a talented technician and we will pass this along to him! We look forward to working with you and your circle in the future. Happy New Year, Ryan My Fireplace Guy, Ltd.

    Reply created 12 Jan 2023
  • Review from Jenna McCool
    Rating: 5 out of 5
    Review left on 16 Dec 2022

    Beautiful work

    Ryan came out himself to repair our unit (as his repair person was ill). Unfortunately we needed a new unit. He got it ordered and installed really quickly, its beautiful and the cost of the first visit was discounted off the second trip so that was very kind.

    Answer from pro:

    Thank you for your support! We always appreciate feedback and value your efforts to support our local business. Merry Christmas, Ryan My Fireplace Guy, Ltd.

    Reply created 17 Dec 2022
  • Review from Tyler Sellsted
    Rating: 5 out of 5
    Review left on 12 Dec 2022

    Wood stove installation.

    This wood stove was a bit of an investment with everything going on right now but my wife and I have wanted one for so many years. I called around but my search landed me on someone local. Ryan My Fireplace guy! Ryan and his crew did a great job and we have used our stove most days. Thank you Ryan and crew for working so hard and doing a great job with our new wood stove!!

    Answer from pro:

    There is no better way to start the day than great feedback from our customers. Thank you for taking the time to support and recommend us. Look forward to working with you in the future. Merry Christmas! Ryan My Fireplace Guy, Ltd.

    Reply created 14 Dec 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Dec 2022

    Great service

    Great service. Havent used my fireplace in a couple of years and now its cleaned and working great! Already referred a friend!

    Answer from pro:

    Thank you for your support! We always appreciate feedback, and value your efforts to support our local business. Merry Christmas, Ryan My Fireplace Guy, Ltd.

    Reply created 17 Dec 2022
  • Review from HomeStars user from Calgary, Alberta
    Rating: 5 out of 5
    Review left on 7 Dec 2022
    Repair Gas, Pellet, or Wood Stove
    Arrived on time. Cleaned the fireplace well and got it functional again. Would highly recommend

    Answer from pro:

    Thank you so much for taking the time to recommend our services! Our team is always proud of their work, and it is great to hear from our customers. We look forward to working with you again in the future.

    Reply created 8 Dec 2022
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