Ryan My Fireplace Guy Ltd

Rating: 5 out of 5

Ryan My Fireplace Guy Ltd reviews (169)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Nov 2022

    Service Furnace and Fire Places

    Ryan's company has been servicing our furnace and fire places for several years. Joel was out to our house today and did an amazing job. Fireplaces both look brand new. Joel was able to let me know that we may need extra servicing of our humidifier controls next year. He called prior to his arrival as promised. I would highly recommend this company.

    Answer from pro:

    Thank you for taking the time to share your positive experience and recommendation. Joel is a senior technician on our team and we are always glad to hear from our customers. We look forward to working with you again in the future!

    Reply created 2 Nov 2022
  • Review from Customer of Ryan My Fireplace Guy Ltd
    Rating: 5 out of 5
    Review left on 31 Oct 2022

    Gas fireplace service

    I requested a service and cleaning of my gas fireplace. Booking the site visit was easy. The service technician was very friendly and efficient. I would definitely use this company again :)

    Answer from pro:

    Thank you for taking the time to share your positive experience, and recommendation. Our team is always glad to hear from happy customers. We look forward to working with you again in the future!

    Reply created 1 Nov 2022
  • Review from HomeStars user from Calgary, Alberta
    Rating: 5 out of 5
    Review left on 4 Oct 2022
    Repair Pre-Fabricated Fireplace Unit (Gas)
    Friendly service, on time , professionally taken care of. Highly recommend these guys . Cheers

    Answer from pro:

    Thank you for the feedback! We are always pleased when our customers are happy with the end result. We look forward to working with you again in the future. Thank you, Ryan My Fireplace Guy, Ltd.

    Reply created 5 Oct 2022
  • Review from HomeStars user from Calgary, Alberta
    Rating: 5 out of 5
    Review left on 3 Oct 2022
    Clean or Inspect Chimney and Fireplace
    We had not used our fireplace since we moved in 9 years ago. They came in, made sure it was safe, clean and ready to use. Very professional and friendly. Discussed our fireplace model and what to expect. Discussed potential issues and how they could be repaired and at what cost if we came across them.

    Answer from pro:

    We strive to produce quality efforts and are always pleased when our customers are happy with the end result. We hope you have many more years of safe and comfortable use of your fireplace and look forward to working with you again in the future. Thank you, Ryan My Fireplace Guy, Ltd.

    Reply created 4 Oct 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Sep 2022

    Fireplace Maintenance

    I contacted Ryan My Fireplace Guy to have maintenance performed on my gas fireplace. The service tech, Joel was great. He was very professional and took the time to explain everything to me. He was very courteous and ensured that my Granddauughter and puppy were kept away from where he was working. I would highly recommend this company!

    Answer from pro:

    Hi Bernice, Thank you for sharing your experience with Joel. We appreciate your business and look forward to working with you again in the future. Thanks again, Ryan Ryan My Fireplace Guy, Ltd.

    Reply created 29 Sep 2022
  • Review from HomeStars user from Calgary, Alberta
    Rating: 5 out of 5
    Review left on 25 Sep 2022
    Install Gas BBQ
    Ryan replied to my service request in a timely manner. He made room in his schedule to fit me in before the long weekend. He was very professional and I greatly appreciate his going above and beyond to help me. His price was by far the most reasonable for the service too. Thank you Ryan!

    Answer from pro:

    Thank you for sharing! We are always happy to hear feedback. Hope to work with you and your community again soon! Regards, Ryan

    Reply created 27 Sep 2022
  • Review from Jill, Calgary, Alberta
    Rating: 5 out of 5
    Review left on 18 Aug 2022
    Repair Gas, Pellet, or Wood Stove
    Fireplace had ice and frost all winter and required repair. When Ryan opened up the firebox, we found mold. They remediated the mold, crated whole new frame, outlet etc. And installed an updated and improved gas fireplace. I am relieved and delighted. Friendly, professional and provide all the details to make sound decisions. Highly recommend Ryan My Fireplace Guy!

    Answer from pro:

    Hi Jill, Thank you for sharing your positive experience! We look forward to working with you again in the future. Regards, Ryan

    Reply created 27 Sep 2022
  • Review from Kim in Calgary, Calgary, Alberta
    Rating: 5 out of 5
    Review left on 6 Aug 2022
    Clean or Inspect Chimney and Fireplace
    Ryan the Fireplace Guy was the only company who responded to my request for quotes and I'm glad they did. I had 2 chimneys cleaned and inspected. The service man was friendly, knowledgeable and price was as quoted over the phone. The job was quick and clean. I have already recommended them to family and will continue to recommend them to people with any fireplace needs.

    Answer from pro:

    Hi Kim, Thank you for sharing your positive experience. We look forwards to working with you again this season. Regarsds, Ryan

    Reply created 27 Sep 2022
  • Review from Amy Pianalto
    Rating: 5 out of 5
    Review left on 9 May 2022

    Gas Fireplace Clean and Service

    I reached out via Homestars on a Thursday to have my gas fireplace cleaned and serviced. I was pleasantly surprised that they could fit me in the next day. Joel went above and beyond to clean our fireplace, he even repainted the interior of the fireplace! He was knowledgeable and answered all my questions. He kept a tidy workspace and cleaned up when he was finished. The fireplace looks amazing and we will certainly contact this company again for any future cleaning or servicing of our gas fireplace.

    Answer from pro:

    Thank you Amy for sharing you positive experience! We look forward to working with you again this season. Regards, Ryan

    Reply created 27 Sep 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Apr 2022

    Fireplace repair & service and A/C service

    I appreciated that Ryan laid down a tarp before he got to work. I was pleasantly surprised when Ryan took out many of the fireplace parts, thoroughly cleaned them AND repainted the inside! There was an A/C unit that I figured needed replacing however Ryan was able to clean it out and get it running again! Ryan's service was great and I highly recommend him!

    Answer from pro:

    Salima, Thank you for sharing your positive experience! We look forward to working with you again on your future projects. Regards, Ryan

    Reply created 27 Sep 2022
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