McCance was prompt in getting a quote back, were very professional and actually re-did the plumbing that was completed by the builder as it was not correct.
They completed the work in a timely fashion and communicated well throughout the process with us. They were courteous while completing the work, and only turned off the water when it was necessary. They completed the undesirable task of breaking up concrete with no issues, when other companies that provided quotes did not want to.
The building inspector commented on how great the work was, both plumbing and gas.
Update 2016-07-29 - We Came to McCance for an A/C quote and they were able to beat a very competitive price. McCance took the time to answer our questions as to why we should go with the bigger A/C unit instead of the smaller one quoted by the other companies, which included that it was more work to make the bigger one fit. They went the extra mile with out question. This was especially true after they fixed issues with our recently installed HRV system that was poorly wired, and a number of HVAC issues from a competing company that did the HVAC work in our basement development, and all as part of our quoted price for A/C only.
Ben and Chris have been spectacular to deal with and everyone that they have sent out have been of the highest caliber. We have no complaints and highly recommend them and their company. Our only regret was not recognizing that they did HVAC when we hired the other guys.
