Window Mart

Rating: 4.8 out of 5

Window Mart reviews (236)

  • Review from Shawn Follett
    Rating: 5 out of 5
    Review left on 17 May 2019

    11 windows and 2 doors

    Julia with Window Mart was fantastic. She was extremely knowledgeable and answered every question we had with out hesitation. I myself being a project manager, am very comfortable with Julia managing my home renovation project. I highly recommend giving them a call and asking for her directly. We got 6 quotations for various Window companies and Window Mart was the least expensive and the product is top notch. They really now there stuff!!!

    Answer from pro:

    Thank you very much for your review Shawn! Window Mart is extremely lucky to have such a knowledgeable specialist. We are very proud to have Julia on our team! We are glad you felt comfortable around our team and decided to choose Window Mart. Thank you again for the review and the recommendation! Window Mart appreciates the kind words Shawn! Have a great Day! Regards, Window Mart Team

    Reply created 18 Jun 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 May 2019

    Windows and doors replacement

    We have replaced 4 windows and front door in our house. We are facing a busy street, new windows have significantly decreased the noise. Also, no more cold going through the windows and door in the winter. Really good product and nice people. Michael was very helpful in choosing the style for the front door - even created digital illustrations of different new doors on our house, it really helped us pick out the right one. We love it! Thank you!

    Answer from pro:

    Thank you very much for your feedback. We are glad to hear we could provide a little more peace and quiet in addition to your 4 new windows! We are very lucky to have Michael on our team, and love to hear he is continuing to play a big role in our success with providing a quality product and service to our community. We hope you continue to enjoy the aesthetic and warmth your windows provide for many years to come! Thank you very much for your business, and kind words. Have a wonderful weekend! Regards, Window Mart Edmonton Team

    Reply created 17 May 2019
  • Review from Nicole Fontaine
    Rating: 5 out of 5
    Review left on 9 Apr 2019

    Exterior doors

    Andrey and Window Mart installed 2 entry doors and 2 storm doors last fall. Andrey gave us lots of information, was polite and gave us just what we wanted! He and his installers made sure we were happy, our entry ways cleaned up and that we understood our locking system! Thank you, Andrey and Window Mart! Highly recommended!!!

    Answer from pro:

    We are so glad to hear you enjoyed working with Andrey and our Edmonton team! It is important at the final appointment that we leave you feeling not only satisfied but informed on the product, and product care so that you may continue to enjoy your new entry and storm doors for many years to come! We thank you very much for your business, and your kind words. Have a wonderful day! Regards, Window Mart Team

    Reply created 12 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Mar 2019

    Door and Window install

    I had 2 doors and bay window for the kitchen sink installed, the front door color ended up not matching the house trim. I let Tim know of the issue and he promptly came out at to inspect the issue. He then offered to have the door painted to match the house, which was all I was wanting. The workmanship of the installers was top notch. I am very happy with the service i received from Window Mart.

    Answer from pro:

    Thank you very much for your feedback Rob, we appreciate the time you took to write this review, and your recommendation of our company! We are glad to hear installation went well. We are so glad to hear you enjoyed working with us. Thank you for your business, and your kind words, we greatly appreciate the time you took to give us feedback! Regards, Window Mart Team!

    Reply created 2 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Feb 2019

    17 Windows and 4 doors

    We were looking for windows and doors replacement for our house. We got 6 different companies for quotes and we decided to go ahead with Window Mart. We had Max came over to give estimate. He explained how the windows were made in Canada. After we decided to visit their showroom. They were not the cheapest but we felt that their windows and doors superior. Also they offered best warranty witch was a big factor for us. Windows and doors were installed back in August 2018 and we waited to see how will work out in winter. We are satisfied with it and make a big difference on saving heat. We would 100% recommend Window Mart to anyone who is looking for great product and service.

    Answer from pro:

    Thank you Carole for your review! It was a pleasure for all our team to work with you! We are glad to hear you are extremely happy with our products and services. Here at Window Mart we value Trust, Quality and Service, as our priority is customer satisfaction. We wish you all the best and hope you will enjoy your purchase for many years! Best Regards! Window Mart Inc.

    Reply created 25 Feb 2019
  • Review from Claude St-Etienne
    Rating: 5 out of 5
    Review left on 15 Feb 2019

    Professional and courteous service, serious quality product

    There are many companies to choose from but Window Mart is just better. We could compare because we took a few estimates. With Ivan we got educated and not just "estimated". With Serge we got the windows and doors put in the right way. We can surely say that we received professional and courteous service and serious quality product.

    Answer from pro:

    Thank you for your feedback, we are glad to hear you enjoyed working with us. We pride ourselves on offering knowledge of the product we provide, and are happy to hear we are continuing to meet this goal. Sergey is a great asset to our team, and we are happy to hear you enjoyed the work he did, as well as his company. Thank you for your business, and kind words. Have a great day! Regards, Window Mart Team

    Reply created 19 Feb 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Feb 2019

    Windows

    A few years ago we bought windows with a company that is no longer in business. Last year we went with Window Mart.What can I say..We liked the quality. The installation was done very professionally. During this frigid temperatures we called our salesperson on account of condensation forming on our windows. Daria patiently educated us on some "tricks" on preventing this moisture. And today she called us to check if it disappeared. We were pleasantly surprised on this professional service. They are very busy company, but put the clients satisfaction first. Highly appreciated the excellent customer service!

    Answer from pro:

    Thank you for your feedback, we are so glad to hear you enjoyed working with our team. We love hearing when we meet our goal, which is to provide our customers with great product and service, and we are glad to hear you are taking away some new information as well! Thank you for your business, we hope you enjoy the windows for many years to come! Regards, Window Mart Team

    Reply created 14 Feb 2019
  • Review from Teagan Laurie
    Rating: 5 out of 5
    Review left on 10 Feb 2019

    Very happy with Window Mart!

    Great all around experience! Ivan was very nice to deal with as well as the crew that did the installation - professional and friendly. It took just a few moments observing Sergey and Alex at work to gain confidence that our new windows were in the right hands as they were becoming part of our home. Also, our new front door with the side window (I think it's called a sidelight) look gorgeous thanks to the designer glass. A big thank you to Window Mart!

    Answer from pro:

    Thank you for your feedback, we are so glad to hear you enjoyed working with our team. We are happy to hear you not only enjoyed the process, but picked up some lingo as well! We hope you enjoy your new windows, and door with sidelight, for many years to come. Thank you for your business, and kind words. Have a great day! Regards, Window Mart Team

    Reply created 12 Feb 2019
  • Review from Wes Chasnow
    Rating: 5 out of 5
    Review left on 7 Feb 2019

    Very impressed by Window Mart!

    Window Mart delivered on all levels. Ivan was much more thorough in his approach than the sales representatives from other companies, and it was only natural he won us over. Evidently, the product quality was superior, as his detailed comparison revealed. The windows were installed last week and it has been several days now of -20 and below and we are amazed at how well they seem to be insulated. We see no ice buildup around the corners inside like with our old windows and the furnace is turning on less frequently. We can only imagine how much will be saved on heating costs over the years. Big thanks to Sergey and Alex for doing a great job with installations. It only took them 2 days to get everything replaced in our rather spacious house and in the end it was as clean as before they arrived. Very impressed by Window Mart. Top score for sure!

    Answer from pro:

    Thank you for your feedback. We are so glad you enjoyed working with Ivan, and are enjoying your new, nicely insulated windows. We hope you save lots on energy bills this winter, and we hope you continue to enjoy your windows for many years to come. It was a pleasure to work with you! Thank you for your business, and kind words. Have a great day! Regards, Window Mart Team

    Reply created 8 Feb 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Feb 2019

    Installation of 11 windows

    Almost all windows in the house were replaced, some windows were enlarged. All windows are good, three ply. The house has become even lighter and warmer. The guys worked very quickly, despite the weather conditions. All the windows were set to the level as requested by the husband, two window openings were enlarged, the guys worked cleanly, they cleaned up the garbage after themselves, vacuums and removed the old windows. I liked their work very much, the windows are of high quality, the staff are professionals, they know their work. The remaining windows will also be changed with the Window Mart company. Many thanks to Andrey Djumayev, he came to take accurate measurements, made a contract and also made us a discount on the windows and their installation.

    Answer from pro:

    Thank you for your feedback. We are so glad to hear you are enjoying your new windows, and to hear you enjoyed working with us! We look forward to working with you again and will be sure to pass this feedback on, so our team can continue to do great work. Thank you for your business, and your kind words. Have a great day! Regards, Window Mart Team

    Reply created 4 Feb 2019
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