Edmonton Fireplaces

Rating: 5 out of 5

Edmonton Fireplaces reviews (85)

  • Review from Naveen Nayak
    Rating: 5 out of 5
    Review left on 26 Feb 2018

    Fireplace Fix up and cleaning

    Jason did a great job of fixing our fireplace and cleaning it up. He came on time and was very clean and professional. Had all the tools required and also explained to us what was wrong, what needs to be done and made some recommendations. The manufacturer quoted a high price just to visit our home. Jason got our fireplace working and looking like new for a reasonable price. He is a nice and lively guy and we would recommend his services to anyone looking for fireplace repairs.

    Answer from pro:

    Hi Naveen , Thank you for trusting Edmonton Fireplace.Happy to here you are satisfied with the service provided.It was a pleasure to work for you and thank you for taking the time to write this review!!! Jason

    Reply created 28 Feb 2018
  • Review from Customer of Edmonton Fireplaces
    Rating: 5 out of 5
    Review left on 8 Feb 2018

    Fireplace Replacement

    Jason and his men did a wonderful job replacing my old fireplace. My new one is beautiful. Very professional . Cleaned up after themselves. Would recommend to anyone that needs a fireplace.

    Answer from pro:

    Happy to hear you are satisfied with your new contemporary Linear gas fireplace.It was a pleasure to work with you on making your living room a cozy place.Thanks for taking the time to write this review and for trusting Edmonton Fireplaces. Thanks Jason

    Reply created 9 Feb 2018
  • Review from Customer of Edmonton Fireplaces
    Rating: 5 out of 5
    Review left on 23 Jan 2018

    Replacement of gas insert

    We contacted Edmonton Fireplaces to service the two fireplaces in the house we had just moved in to. We ended up servicing one of the fireplaces and replacing the gas insert on the other since it was quite old. Jason is very professional and knowledgeable, and he provided us with the best service possible. The new insert is beautiful and works like a charm.

    Answer from pro:

    Happy to hear you are satisfied with the installation of your new gas insert. Thanks for taking the time to write this review and for trusting Edmonton Fireplaces.It was a pleasure to work with you on the installation of your new gas insert . Thanks Jason

    Reply created 24 Jan 2018
  • Review from Julie Day
    Rating: 5 out of 5
    Review left on 22 Jan 2018

    Skip Kijiji! Go with a Pro!

    My fireplace was completely black! You couldn't even see the flames. It was horrible! I checked Homestars and then Kijiji. The man from Kijiji answered first, unfortunately hiring this man was an expensive mistake for me. He claimed that my vent was blocked if not completely destroyed, did a substandard job of cleaning and left me with a bill higher than I had anticipated. I had to hire Jason to come in to fix the mess. He was so knowledgeable about my fireplace, and did an impeccable job of cleaning and adjusting the flame so that it completely took care of the carbon problem that I had. I would recommend Jason’s services without hesitation. Please! Save yourself the money, time, and hassle of picking someone off Kijiji and go with a true professional.

    Answer from pro:

    Hi Julie, Happy to hear you are satisfied with the services that were provided.Thank you for taking the time to write this review and for trusting Edmonton Fireplaces.It was a pleasure to work with you in fixing your carbon problem and now you should be able to enjoy your fireplace without the dirty carbon coming back!!Should make that a logo.Go with a Pro!! Thanks Jason

    Reply created 23 Jan 2018
  • Review from Customer of Edmonton Fireplaces
    Rating: 5 out of 5
    Review left on 3 Jan 2018

    Replaced fan in gas fireplace

    Jason is someone we trust to do maintenance and service work on our gas fireplace. He is friendly and approachable and always does a great job. He goes the extra mile to make our old fireplace look like new by cleaning it and respraying the finish where it has worn down. He cleans up like a pro and I do not have to do any touch ups myself. Would highly recommend him for his professionalism and customer service!

    Answer from pro:

    Thank you for trusting Edmonton Fireplace.Happy to here you are satisfied with the service provided.It was a pleasure to work for you and thank you for taking the time to write this review!!! Jason

    Reply created 5 Jan 2018
  • Review from Customer of Edmonton Fireplaces
    Rating: 5 out of 5
    Review left on 29 Nov 2017

    Fireplace maintenance

    Jason has provided maintenance service for our fireplace since many years. He is very professional and efficient. He is always available if the fireplace does not work properly. He checked our fireplace and helped us to restart the pilot flame several times at no cost, which was much appreciated. He answers calls and messages quickly. Thank you for the great service Jason!

    Answer from pro:

    Thank you for trusting Edmonton Fireplace.Happy to here you are satisfied with the service provided.It was a pleasure to work for you and thank you for taking the time to write this review!!! Jason

    Reply created 30 Nov 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Nov 2017

    Great service

    I had Jason fix one of my gas fireplace a couple of years ago. He managed to fix a problem with the pilot light that no other technician had been able to fix, even the company that originally installed it. I had him back to our home last week to clean up our other gas fireplace. It had been installed 8 years ago, was pretty dusty/dirty and wasn't starting properly anymore. He cleaned everything up really well and it's working perfectly now. He even came back a few days later to readjust the logs for me. I would recommend Jason and his company to any of my friends.

    Answer from pro:

    Hi Terri, Thank you for trusting Edmonton Fireplace.Happy to here you are satisfied with the service provided.It was a pleasure to work for you and thank you for taking the time to write this review!!! Jason

    Reply created 22 Nov 2017
  • Review from Customer of Edmonton Fireplaces
    Rating: 5 out of 5
    Review left on 29 Oct 2017

    fireplace repair

    Jason was prompt in coming to our house, and prompt to come back when an ordered part arrived. He is extremely neat and clean in his work. I chatted with him a bit while we worked, so I saw how he did it. He is a perfectionist, and put a lot of effort into trying to fix and then to remove the defective part.. He even took the time to paint both the metal covering and the metal parts inside, to make them look like new. i highly recommend him and his work.

    Answer from pro:

    Hi James, Thank you for trusting Edmonton Fireplace.Happy to here you are satisfied with the service provided.It was a pleasure to work for you and thank you for taking the time to write this review!!!I know you will be enjoying that gas insert for years to come !! Jason

    Reply created 30 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Oct 2017

    Jason performed a maintenance/service check on my 2 fireplaces. He also cleaned both of them.

    Jason, serviced and cleaned both of our fireplaces. I was told by Atco that we needed a gas value which would cost around $375.00 just for the part. Jason checked out the fireplace and was honest in telling me that it was just a loose screw and that I didn't need to replace the gas value. I appreciated his honesty. Once thing I did notice is that "his socks were white". I liked that!!! I appreciated his cleanliness as my carpets are a very light color. Good service and my fireplace is running now. Thanks Jason.

    Answer from pro:

    Hi Donna, Happy to hear that you are satisfied with the services provided and for liking my clean white socks.Honesty is key to surviving and building a good customer relations which I think is key.Thank you for taking the time to write this review and for trusting Edmonton Fireplaces. Thank you for your business!!!!

    Reply created 17 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Sep 2017

    Gas Fireplace service

    Thank you Jason for your quick response. Our fireplace looks new and refreshed. Jason is Personable, knowledgeable and provided a great service he took great care when cleaning the interior carbon to ensure it didn't become airborne. thank you

    Answer from pro:

    Hi Kelly, Happy to hear you are satisfied with the services that were provided.Thank you for taking the time to write this review and for trusting Edmonton Fireplaces.It was a pleasure to work with you in fixing your carbon problem and now you should be able to enjoy your fireplace without the dirty carbon coming back!! Thanks Jason

    Reply created 19 Sep 2017
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