Action Home Services

Rating: 5 out of 5

Action Home Services reviews (787)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Dec 2023

    Landscaping and Driveway

    Rinat and the team were fantastic from start to finish. Highly professional and worked very hard to get the project completed as soon as possible (always a risk with delays and on/off work). Would recommend.

    Answer from pro:

    Thank you so much for taking the time to share your experience with our landscaping and driveway project! We're delighted to hear that Rinat and our team were fantastic from start to finish.

    Reply created 9 Dec 2023
  • Review from dscott1997
    Rating: 5 out of 5
    Review left on 6 Dec 2023

    Over The Moon

    Did a lot of research when I was looking to have some major landscaping done in my backyard and am so glad I found Action Home Services. The entire experience was great. I have worked with other contractors in the past and have to say the level of communication throughout the entire process was impressive. It was especially nice to have a dedicated Project Manager (Rinat) that was on site regularly throughout the project and extremely responsive whenever we had questions. I have more landscaping work that I want done next Spring and will be reaching out to Action without hesitation. They are the only company that I will work with going forward.

    Answer from pro:

    Dear [Customer's Name], We are truly over the moon to read your wonderful review! Thank you so much for taking the time to share your experience with Action Home Services.

    Reply created 9 Dec 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Dec 2023

    Patio & Stairs

    AHS was easy to work with, committed to quality and we are very happy with the end result.

    Answer from pro:

    Thank you so much for your kind words! We're delighted to hear that your experience with Action Home Services was a positive one and that you found us easy to work with.

    Reply created 9 Dec 2023
  • Review from Paul Cesario
    Rating: 5 out of 5
    Review left on 27 Nov 2023

    Work shed

    Once again, Action Home Services have EXCEEDED our expectations! John's team of Shilin, Arthur, Renat and his crew, have delivered us an exceptional work shed, as we expected! The workmanship, craftmanship attention to detail and the design by Shilin, put a smile on our faces, each time we look at our shed. I highly recommend Action Home Services, simply put, it's truly a pleasure working with John and his team, you will not be disappointed! Thank you everyone!

    Answer from pro:

    We are truly honored and thrilled to receive your fantastic review! Thank you so much for choosing Action Home Services for your work shed project and for taking the time to share your experience.

    Reply created 9 Dec 2023
  • Review from Mark Greenspan
    Rating: 5 out of 5
    Review left on 24 Nov 2023

    Flagstone and concrete work on our courtyard

    Action Homes did a fantastic job rehabilitating our crumbling front stairs and courtyard. There recommended a great course of action which was cost effective, strong structurally and aesthetically pleasing. They job was completed on time and on budget and they were a highly responsive and professional organization to work with. Highly recommended.

    Answer from pro:

    Thank you so much for your glowing review! We're thrilled to hear that you are delighted with the flagstone and concrete work on your courtyard. Rehabilitating crumbling stairs and courtyards is a challenge we take seriously, and we're glad our recommended course of action proved both cost-effective and aesthetically pleasing for you.

    Reply created 9 Dec 2023
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 20 Nov 2023

    Poor experience with landscaping and interlock

    We were very disappointed with the quality control and professionalism from AHS. We found that they didnt anticipate or adapt to any issues - most significantly that they failed to advise us that we needed a permit for driveway work. This led a shutdown from the city and several month delay while we had to get the correct permits. Once the permit was issued at the start of July, AHS demonstrated no urgency in finishing the project and took until last week in mid-November to have the final touches completed. Due to our frustrations with AHS, we never even pursued the trees and softscaping that we had put together with their designers, and missed an entire growing season as a result of their delays. We also had issues with AHS project manager presenting the work to us as completed with significant and obvious deficiencies. I can surmise that he never inspected his crews work or had inspected it but was okay with the subpar results. Among the obvious deficiencies were lacking backfill around drains, exposed clay without river rock coverage in a side area, irrigation heads sticking up well above grade, irrigation lines not being buried, irrigation lines being left in the middle of a garden bed where trees are to be planted, and forgetting about putting down mulch (pictures all attached) We ended up narrowing the scope of our job and will be getting lighting and planting done through other avenues as AHS did not demonstrate any ability to provide a properly finished and polished project. Anyone hiring AHS should expect to have to act as a project manager themselves; I found I had to extensively research the requirements of each facet of our landscaping and inspect every step of the project as our AHS project manager did not do so himself.

    Answer from pro:

    We sincerely apologize for the challenges you faced during your landscaping and interlock project with Action Home Services. We deeply regret any inconvenience and frustration caused by the issues you've outlined, and we appreciate your candid feedback.

    Reply created 9 Dec 2023
  • Review from Customer of Action Home Services
    Rating: 5 out of 5
    Review left on 9 Nov 2023

    Asphalt Driveway Extension

    AHS was very easy to work with and completed the work very well and in a timely manner. I would 100% recommend their work!

    Answer from pro:

    Thank you so much for your positive review! We're thrilled to hear that you found Action Home Services easy to work with and that we were able to complete your asphalt driveway extension to your satisfaction and within a timely manner.

    Reply created 9 Dec 2023
  • Review from Customer of Action Home Services
    Rating: 2 out of 5
    Review left on 7 Nov 2023

    Interlock walkway and patio installation

    Never came back to address quality concerns that I raised. I was disappointed to have to chase for results.

    Answer from pro:

    Thank you so much for taking the time to share your positive experience with Action Home Services. We're delighted to hear that you chose us based on excellent reviews and were pleased to find that our warranty coverage exceeded expectations.

    Reply created 9 Dec 2023
  • Review from Customer of Action Home Services
    Rating: 5 out of 5
    Review left on 3 Nov 2023

    Backyard landscape, front porch replacement

    We had to fix the landscape so water moves away and doesn't collect at the house's foundation. Concrete back and side porch was put in, along with french drain and pea gravel walkway to solve the water retention issue. The shrubs in the railway ties hadn't been maintained and had to be replaced by a new retaining wall; we're setup nicely for next years planting. The front porch and step were falling apart and had to be replaced. Our stone porch looks awesome; envy of our neighbours. The asphalt driveway was replaced with Unilock. Put in new gates. All completed in less than four weeks; the crew was onsite every day; sometimes long days to get the job done right. Kin is quick with the design and he totally understand what I wanted; He provided unifying design for all of the above. Joe is awesome, always around to answer questions and quick to resolve issues. The crew was great; hard working; lots of attention to details; perfectionist in laying down the stones. This Company definitely has the people with knowledge and skills, and equipment for an amazing landscape construction project.

    Answer from pro:

    Thank you so much for your glowing review! We are thrilled to hear about your positive experience with our team and the successful completion of your backyard landscape and front porch replacement project.

    Reply created 9 Dec 2023
  • Review from Customer of Action Home Services
    Rating: 5 out of 5
    Review left on 1 Nov 2023

    Retaining Wall, Interlock Walkway, & Landscaping

    We had AHS contracted to design and build a new retaining wall, walkway, driveway, railings, and to landscape my front yard (artificial turf, custom drainage grate, landscape lighting, etc.). The entire AHS team from start to finish was a pleasure to work with. Eugene/Simon worked with me to scope the best project within our budget. Kin worked his magic in designing the retaining wall and front yard concept that aligned with everything we wanted and more (and all within budget). Rinat, Enrique, and his team executed the project and were fully transparent with the work they needed to do. The quality of their work and professionalism is by far the best we've experienced. We were throughly impressed at their work ethic, attention to detail, and every single day they cleaned the job site and my neighbours areas from construction dust etc. Once the project was completed they were easily reachable for follow up and support. I highly recommend AHS and will definitely hire them again for future projects!

    Answer from pro:

    Thank you so much for sharing your positive experience with Action Home Services! We're thrilled to hear that you are pleased with the design and construction of your new retaining wall, walkway, driveway, railings, and front yard landscaping.

    Reply created 9 Dec 2023
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