Royal York Property Management

Rating: 4.3 out of 5

Royal York Property Management reviews (142)

  • Review from Laura Clinton
    Rating: 5 out of 5
    Review left on 31 Dec 2020

    They are truly professionals

    I have been very pleased with the quality of the work and the ease of working with them. The communication is outstanding and Nathan and his team have taken all the stress of dealing with the tenants away and streamlined our operation at a very fair price. I would highly recommend them to anyone wanting to hire a property management company.
  • Review from Customer of Royal York Property Management
    Rating: 1 out of 5
    Review left on 6 Dec 2020

    Safety issues Rep not trust worthy or accountable

    I found the representative to be not invested in my property. I used them for two weeks and was disappointed in finding out my lights were left on and the curtains were not drawn. Now whoever walked by would see that the house is vacant. When I brought this up with the representative there wasn’t any acknowledgement at all. I enlisted this company with trust. I was disappointed that I had to go out of my way to get to the property and take care of the lights and the curtain. A neighbor phoned to tell me of this issue.
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 24 Nov 2020

    Don’t trust them

    Not a company you wanna use! They are very pro till you tell them you found ur own tenant or not satisfy with their placement. They will say Anything to get you sign even not true! They Will Ask More then their commissions! There Are Hidden fees! Now because I didn't like their placement and found my own. They are screwing with my credits trying to force me pay! I’m trying to sue this company, so just wanna put this out there for people who cares about what they steeping in to.
  • Review from David Harris
    Rating: 5 out of 5
    Review left on 13 Nov 2020

    Overall great experience!

    This is one of the best management firms I've worked with. Their professionalism is first rate and I was impressed with their commitment to communication and reliability. Their thoroughness was impressive. They made the process very simple and straight to the point.I would recommend them in a heartbeat.
  • Review from Christian Parks
    Rating: 5 out of 5
    Review left on 12 Nov 2020

    Very professional and attentive

    My experience with Royal York Property Management has been excellent. Avi was very helpful and informative during the whole process of preparing my property for rent. They are very honest in how they conduct their business. I would highly recommend this company.
  • Review from Dianne Morris
    Rating: 5 out of 5
    Review left on 31 Oct 2020

    Outstanding customer service

    Every person working here is very professional, kind and knows exactly how to take care of their customer and their property. You won't have to worry about your house or your tenants when you choose Royal York Property Management! Thank you to entire staff and specific thanks to Avi for answering my phone calls and questions over a near two week period! You guys are awesome and greatly appreciated!
  • Review from Gregory Brooks
    Rating: 5 out of 5
    Review left on 27 Oct 2020

    Exceeded my expectations!

    I shopped around for different property managers for my two houses, and I am so glad I chose this one. They were super quick to get my house on the market. They have handled every situation quickly and without any hassle. Explained any expenses, and asking for my approval when needed. I highly recommend them and I look forward to a long business relationship.
  • Review from Kyle Scott
    Rating: 5 out of 5
    Review left on 25 Oct 2020

    Great company to work with!

    Have managed my property for over two years now. Very professional and experienced staff. Quick to answer any queries and very thorough with tenant vetting and periodic inspections. Would gladly recommend to other landlords.
  • Review from Richard jewell
    Rating: 5 out of 5
    Review left on 23 Oct 2020

    Quality service

    We’ve recently changed our property management company to Royal York Property Management and wish we did so earlier. The onsite manager is truly exceptional. He’s extremely dedicated to his job, highly knowledgeable and treats our property as if it were his own. I highly recommend them as it’s evident the company is ethical and interested in maintaining its properties to a high standard. We look forward to building a long lasting relationship.
  • Review from David Kramsky
    Rating: 5 out of 5
    Review left on 21 Oct 2020

    Professional and responsive

    Responsive and professional company that handles requests promptly. I was especially appreciative of their personal attention and understanding during the pandemic. Great customer service! Very happy with them as a property management company.