New Look Home Services

Rating: 4.9 out of 5

New Look Home Services reviews (147)

  • Review from Caroline Appleton
    Rating: 5 out of 5
    Review left on 9 Nov 2021

    Fireplace

    For me, this company has done it all: carpets, upholstery, dryer vents, air ducts and fireplace. This year had new furnace and central air installed. Everyone from the office staff to the technicians have been very professional and helpful. Would highly recommend.
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 26 Nov 2020

    Carpet cleaning

    New look did an amazing job! Matty was very professional and friendly. He came back at no cost to get a stubborn stain out of our carpet and it looks so much better now. I really appreciated it. I will call New look again next year for sure.

    Answer from pro:

    Thank you so much for the reviews. We are so glad you enjoyed your service. Plus, we look forward to working with you in future! Could we get your invoice number as well? This will allow us to update the request on our end!

    Reply created 3 Dec 2020
  • Review from Kevin Krikke
    Rating: 5 out of 5
    Review left on 13 Nov 2020

    Furnace Duct Cleaning & Dryer Vent Cleaning

    These guys do a great job. We had our furnace ducts/plenums cleaned recently just as the weather was starting to turn cold. Very professional, personable technician (Jon) who actually takes the time to explain things when appropriate. They have also done the dryer vent/duct cleaning for our strata the last couple of times, and all owners have been happy with their service. Hopefully they can find additional quality employees to keep up with the demand for their services! (Invoice # 74020)

    Answer from pro:

    Thank you so much for the reviews. We are so glad you enjoyed your service. Plus, we look forward to working with you in future! Could we get your invoice number as well? This will allow us to update the request on our end!

    Reply created 16 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Nov 2020

    Rug cleaning

    I took a real lambskin rug and a faux lambskin rug in to be cleaned. It was determined that one needed to be dry-cleaned and one regular cleaning. I was given an estimate of the cost and told a timeframe of when it would be available for pickup. They said if they were not happy with the first cleaning they would repeat. I was very pleased with the service and both rugs look great. On previous occasions I have used them for cleaning area rugs and have always been impressed with the quality of their work and great customer service!

    Answer from pro:

    Thank you so much for the reviews. We are so glad you enjoyed your service. Plus, we look forward to working with you in future!

    Reply created 4 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Oct 2020

    Air Ducts

    Jon did an amazing job of cleaning the air ducts. He was professional, efficient and personable. He also did an excellent job of cleaning up after himself. Always very happy with the services New Look provides. Invoice #74001

    Answer from pro:

    Thank you so much for the reviews. We are so glad you enjoyed your service. Plus, we look forward to working with you in future!

    Reply created 20 Oct 2020
  • Review from Millie Morrow
    Rating: 5 out of 5
    Review left on 23 Sep 2020

    Carpet Cleaning

    Very happy, made appt, day before they called to confirm appt. on time when arrived. Very professional. Took no time at all to do, just over an hour to do, also had deodorizing done. Invoice # 73841

    Answer from pro:

    Thank you so much for the reviews. We are so glad you enjoyed your service. Plus, we look forward to working with you in future!

    Reply created 20 Oct 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Sep 2020

    Carpet cleaning Invoice 73763

    Right from booking with Katie our experience with New Look was excellent. Chris our Tech was on time, courteous and carpets were clean. I had noticed the NEW LOOK van in our gated community quite a few times so decided to try them and glad I did. Lynn S.

    Answer from pro:

    Thank you so much for the reviews. We are so glad you enjoyed your service. Plus, we look forward to working with you in future!

    Reply created 20 Oct 2020
  • Review from Jennifer Sondrup
    Rating: 5 out of 5
    Review left on 8 Sep 2020

    Duct cleaning, furnace service, gas fireplace cleaning

    Great customer service, friendly, knowledgeable technicians. A neighbour recommended them to us and we couldn’t be more satisfied. Used them again when we eventually needed to replace our furnace and currently have them scheduled to install air conditioning. Invoice 72276

    Answer from pro:

    Thank you so much for the reviews. We are so glad you enjoyed your service. Plus, we look forward to working with you in future!

    Reply created 20 Oct 2020
  • Review from Customer of New Look Home Services
    Rating: 5 out of 5
    Review left on 28 Aug 2020

    Dryer Vent Cleaning

    New Look called the day before, as promised, to arrange the time of arrival. The New Look Service Technician showed up within the arrival time window and was very professional in his manner and in his work. Everything was cleaned properly and the work area was cleaned up afterwards.

    Answer from pro:

    Thank you so much for the reviews. We are so glad you enjoyed your service. Plus, we look forward to working with you in future! Could we get your invoice number as well? This will allow us to update the request on our end!

    Reply created 1 Sep 2020
  • Review from Customer of New Look Home Services
    Rating: 5 out of 5
    Review left on 8 Aug 2020

    Great service and thorough explanations.

    They were very thorough and explained everything through the process. Very courteous and took extra steps to make sure they didn’t leave a mess behind. We Have used them in the past for carpet cleaning but this time it was for AC maintenance and vent duct cleaning

    Answer from pro:

    Thank you so much for the reviews. We are so glad you enjoyed your service. Plus, we look forward to working with you in future! Could we get your invoice number as well? This will allow us to update the request on our end!

    Reply created 10 Aug 2020
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