HomeWater

Rating: 4.7 out of 5

HomeWater reviews (256)

  • Review from nathan mckinlay
    Rating: 5 out of 5
    Review left on 25 Jul 2022

    Upgraded my H2O

    For years we just drank tap water around the house and didn't think much of it. Last year, we gave birth to our first born daughter and started taking a look at the chemicals and products we consume around the house. My wife suggested that I looked into a water filter solution, and after some research I decided on the HomeWater under counter EZChange unit. Ordered online with a promocode, install was straightforward although I am pretty handy with DIYs around the house and already had all the tools required. We were surprised at how different the water tasted afterwards, we had not realized our water here in Durham had a bit of a "smell" to it prior to the filtration system... even our steeped tea tastes better now, and I know I'm starting with the best quality water when I'm mixing my baby's formula. I will also mention we received a set of 4 branded glass bottles at the same time - I can't say enough great things about these bottles. Super high quality, thick glass, we rinse them with boiling water and then fill immediately with ice cold tap water and they've held up for 6 months with heavy daily use, even after being dropped on my tile floor. Between the system and the glass bottles, my wife and I are drinking at least 3-4x as much water as we used to daily. If you're thinking about upgrading your h2o, highly recommend checking out HomeWater.

    Answer from pro:

    Having filtered water makes such a difference! We all want the best for our families and it's great to hear about the difference it has made for yours. Thank you so much for sharing your experience. It is always our goal for our customers to have this same experience after installing one of our filters, whether it is our compact under counter drinking water system or our easy to maintain whole home filter. We appreciate you taking the time to submit a review. Thank you for being a HomeWater customer.

    Reply created 29 Jul 2022
  • Review from Lauren Baptiste
    Rating: 5 out of 5
    Review left on 19 Jul 2022

    Awesome Product and Service

    I love the water. Before I wouldn't drink water, but Home water taste amazing and clean

    Answer from pro:

    Thank you so much for letting us know how our filter has helped you to enjoy drinking water. We know that water is vital to our daily lives and it should be easy to have a glass of great-tasting water while saving our environment from more plastic bottles. We don't add anything to your water, we simply remove the stuff you don't want. Enjoy!

    Reply created 25 Jul 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jul 2022

    Service

    The customer service was great. He helped me get everything straighten out and added a few benefits for as well.

    Answer from pro:

    Thanks for letting us know about your recent experience with our Customer Care team. Our goal is always to provide the best possible customer service and it is great to hear that we were able to answer any questions you may have had. You, our customer, are the most important part of our business. Please don't hesitate to contact us any time you may have a question or a concern.

    Reply created 19 Jul 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jul 2022

    Excellent customer service

    I could see the difference after installing the filter. They have an excellent customer service as well. I once had an a concern about my filter, the technician came in and helped me within 10 minutes.

    Answer from pro:

    Thank you for letting us know about our technical service. It's great to receive feedback and we're very happy that we were able to address you concern promptly. Our customers are our main priority and we strive to provide the best service possible. We appreciate you taking the time to submit your comments. Thanks again!

    Reply created 15 Jul 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jul 2022

    Love our water

    Very pleased with the company and the quality of our water in our home. Have been using them for almost 5 years. Highly recommend!

    Answer from pro:

    Thank you for being such a loyal customer. Having your business means a great deal to us and we are so happy that you are still enjoying the filtered water. We appreciate you taking the time to give us this feedback. Thank you!

    Reply created 15 Jul 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jul 2022

    Great for home if you live in apartments

    Im a just energy customer and I had to have this deal great for the kitchen

    Answer from pro:

    We're so please that we were able to take advantage of our special offer. Don't forget to check our website www.homewater.com for more great products and deals. Thank you for taking the time to submit a comment.

    Reply created 15 Jul 2022
  • Review from Customer of HomeWater
    Rating: 5 out of 5
    Review left on 11 Jul 2022

    Service

    I called to get my system fixed. I got quick results, booked an appointment and was offered a discount.

    Answer from pro:

    Thank you for letting us know about your experience with HomeWater. It's good to know that we were able to respond quickly.

    Reply created 12 Jul 2022
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 6 Jul 2022

    Homewater

    Customer service is friendly and patient and understanding, helped me save on monthly charges, thank you.

    Answer from pro:

    Every single customer is very important to us. Thank you for giving us the opportunity to discuss your account and work with you to find the best solution for your needs. We appreciate you taking the time to post a review and share your experience.

    Reply created 7 Jul 2022
  • Review from Anna Tran
    Rating: 4 out of 5
    Review left on 6 Jul 2022

    Home water

    My water tank has been leaking for a few months , I called home water they were able to come and repair the product and offer further discounts. Great service.

    Answer from pro:

    We're happy to hear that the problem was fixed. Customer satisfaction is our highest priority and it's good to know that we met your expectations for customer service. Thank you for taking the time to submit your comments. We appreciate it!

    Reply created 7 Jul 2022
  • Review from Customer of HomeWater
    Rating: 5 out of 5
    Review left on 26 Jun 2022

    Bathroom

    I love my water system it good for my body even my plants ,all my friends and family know about it. Thanks for recommending this service to me.

    Answer from pro:

    We love to hear from our customers. Your satisfaction with our products is what it is all about for us and we're so happy to hear that you love our system. Thank you for taking the time to submit a review.

    Reply created 7 Jul 2022