Brick Aid Masonry

Rating: 5 out of 5

Brick Aid Masonry reviews (172)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Nov 2019

    Masonry work

    Phong and his son were great. They came quickly and repaired our bricks well. They matched the mortar colour carefully. They also did some extras like sprayed our bricks to make them more waterproof. They worked really hard and the house looks ship-shape. Thank you.

    Answer from pro:

    Thank you Nancy for finding the time to write us a kind review. Best regards The Brick aid masonry team.

    Reply created 8 Nov 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Oct 2019

    Interior brick cleaning and tuck pointing in basement.

    This was a difficult assignment. A 3.5’ perimetrical band of original masonry in a 110-year-old house needed to be cleaned and re-pointed. It was in rough shape, with worn grouting, deterioration of the brick in certain places, and areas covered in old coats of paint, clumsy plaster repairs, etc. Phone gave me a good initial quote and then lowered it to match a competitor who wasn’t available on my schedule. He was honest about the amount of cleaning that could realistically be achieved given the age and condition of the brick. The work was completed by Phong and Mike within the desired time frame. It was well-done and the results impressive. I now have a beautiful original brick band in my basement that will anchor a major renovation. I would recommend this team to anyone. Good work at a good price, and good service.

    Answer from pro:

    Hello James, Your review means a lot to us. We appreciate your effort to be as detailed as you were in describing the work we did for you. Call us anytime for whatever needs repairing or building and we will be happy to meet your needs. Brick Aid Masonry Team

    Reply created 16 Oct 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Sep 2019

    Chimney tear down and rebuild

    Great work ! They were Very professional and the work was started and finished within the time promised. Took all the remnants away and left me with the best looking chimney on the street. I definitely will use Phong and his team again and will recommend them to anyone looking for masonry work.

    Answer from pro:

    Thank you for taking the time to leave a review, Jo-Ann. We appreciated the lunch and all the help your family gave us that day.

    Reply created 23 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Sep 2019

    masonry

    Phong and his helper did a great job with my crumbling mortar and did more than I expected - including filling in a crack in my retaining wall and filling in a bunch of silicone around my basement window to help with waterproofing. I also appreciated his honesty when he gave me his estimate about what he could fix, and which things were most important as I couldn't afford to do the whole job at once. His team was quick and efficient and did a terrific job. Will hire them again next year for part two.

    Answer from pro:

    Thank you Lisa for taking the time to give us a genuine review. Its was our pleasure to be able help. The Brick Aid masonry team.

    Reply created 25 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Sep 2019

    Replace broken bricks on the back wall of the house, where water damage had destroyed the

    Phong and Mike were awesome to work with. Their workmanship was superb. Very meticulous. Plus they finished the job in the one day! There was no way to match the100 year old brong, but they picked out and strategically placed them such that it blends in perfectly. They really tidied up the job site. Showed alot of pride in their work. True craftsmen. Plus absolutely courteous. I'd recommend this company to anyone!

    Answer from pro:

    Thank you Barb. Its a pleasure for us to be able to help. It will all work out. All the best. The Brickaid masonry team.

    Reply created 4 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Aug 2019

    Landscape/interlocking & masonry

    Phong and his crew of workers are among some of the best contractors I’ve had the pleasure of working with. It was so refreshing to finally be treated with respect and professionalism. I had to fire a previous landscape on this job and Phong took over and really helped me out in a desperate situation that I was in. Not only did he do an excellent job.. he did so promptly and was an absolute amazing person to work with. I was lucky to find him and to be able to work with him. He relieved a lot of stress for me. He truly is one of the kindest people I’ve met.

    Answer from pro:

    Thank you, Tracy! We love him around here too. He's the best boss any of us have had the pleasure to work with. We are glad that you picked up on this and that we were able to help you. -Brick Aid Masonry Team

    Reply created 3 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Aug 2019

    Various repairs of brickwork, stonework and parging

    A milk chute was taken out and bricked in. Various repairs were also completed on stonework on front steps, etc. I was very pleased with the quality of the work, and courtesy and professionalism. No job was treated as being too small. Phong also offered some good suggestions about other work I am considering getting done.

    Answer from pro:

    We are ready to assist you with whatever project needs our attention. We appreciate your review, Ingrid. Hope together again soon. Phong To - Brick Aid

    Reply created 28 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Aug 2019

    Tuckpointing

    We need some restoration work done to the chimney, under the porch, and a few other places on the exterior of the house. The home is a postwar bungalow, and there was some maintenance needed as some bricks were starting to degrade, as was the mortar in several places.

    Answer from pro:

    Thank you Sheri for your review. Its our joy to be able to help. Brickaid masonry team.

    Reply created 27 Aug 2019
  • Review from g.francis
    Rating: 5 out of 5
    Review left on 26 Jul 2019

    Front Porch repair

    Chipping out existing flagstone and grinding out stress cracks, replacing flagstones, obtaining new decorative stone as required and installation. Work was done in time frame estimated. Craftsman very polite and courteous. Work needed time to set prior to sealant application. Phong noticed some original work had not set properly to his standard and immediately did the rework even though it would require another visit to apply sealant. After applying sealant, Phong did some extra work for me, resetting some interlock bordering the driveway, at no charge. Wow!! Excellent craftsman! Thank you Phong and accept wishes for great success as you build your business.

    Answer from pro:

    Thank you Gerry for your review! Let us know how we can maintain our 10 star rating, as we value your opinions and would love to hear how we can improve.

    Reply created 26 Jul 2019
  • Review from eamonn.r.oconnor
    Rating: 5 out of 5
    Review left on 21 Jul 2019

    Brick work, Arch repair

    Working with Phong was great. He showed up with the crew fixed the issues as discussed. He went above and beyond to make sure the job was done well and took care of all of my concerns. The guys on the crew we helpful and left the job site clean orderly. 10 our of 10 I would reccomend working with him!

    Answer from pro:

    Thank you Eamnon for your kind words. It was our pleasure to be able to help. Kind regard. The Brickaid masonry team.

    Reply created 23 Jul 2019
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