The Brothers Flooring

Rating: 5 out of 5

The Brothers Flooring reviews (185)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Dec 2020

    Re-engineered flooring renovation, stairs and railing, and bathroom

    The floors and the stairs look outstanding. My picture says it all. They also installed new wrought iron spindles. George made sure he finished the stairs to my liking re: the details on the nosing, spindle pattern and stain finish. Faddy consulted us on the plank floor layout to maximize the look of 7" and make the rooms look bigger. We took the length from front door to the back of the house through the kitchen. Our master bedroom has a horizontal plank layout. I confidently can say the value of my house has increased after having Faddy, George and their Team remove my former hardwood on the main floor, tile in the kitchen and carpet on the stairs and throughout upper floor. I had them install re-engineered 7" plank. They are reasonably priced and personable. Wishlist post project: Everyone will say the same. You wish it happened within the timeline and less mess. We were one of their last three projects before end of year, so there was a balancing of time across the three of us before holidays.

    Answer from pro:

    Hi There, Thank you for allowing us to be a part of your project, and for taking the time to provide feedback about our services. We are so pleased that you are happy with the results of your renovation and hope that you enjoy your floors and stairs for many years to come! Cheers, The Brothers Flooring

    Reply created 5 Jan 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Dec 2020

    Tile on main floor and kitchen

    Very happy with the work. Faddy and George were very professional, the quality of the work was very good. They completed everything that was asked. We will happily work with them again.

    Answer from pro:

    Hi There, Thank you so much for your review. Flooring renovation is a big decision, and we are thrilled that you chose to use our services! We enjoyed working with you, and hope to work with you again! Cheers, The Brothers Flooring

    Reply created 4 Jan 2021
  • Review from Colleen Vecsi
    Rating: 5 out of 5
    Review left on 22 Dec 2020

    Pleased as Punch with our New Floors

    We couldn't be happier with our new floors thanks to Faddy, Michelle, and the whole team at The Brothers Flooring. The team installed new hardwood in our kitchen, stairs and upstairs hallway and refinished the existing hardwood on the main floor. They were able to match the existing and new wood perfectly, and the transitions between the new and old flooring are perfect. They also made some repairs to the existing hardwood where changes to the ductwork had resulted in relocating some vents. You would never be able to tell where the old vents were located. The quality of work is excellent, but even better is the customer service and attention to detail. We had to coordinate the installation and refinishing of our floors with other renovations/contractors. Michelle did a great job of keeping us informed about scheduling and ensuring that everything went smoothly. And the team worked through the night so that we could get back into our house on schedule, which we greatly appreciated! I wouldn't hesitate to hire Faddy and the team at The Brothers Flooring again. As the headline says, we are pleased as punch with their work!

    Answer from pro:

    Hi Colleen, We really appreciate the time you have taken to share your floor renovation experience with everyone. As homeowners, our goal is to provide the flexibility and caliber of service we would like to receive ourselves, and we are thrilled to know that you are happy with our services. Our teams enjoyed working with you, and look forward to working with you again! Cheers, The Brothers Flooring

    Reply created 30 Dec 2020
  • Review from LaToya Garcia
    Rating: 5 out of 5
    Review left on 10 Dec 2020

    Staircase and Flooring

    Faddy and his team were amazing! We wanted the front entrance tiled and hard wood on the staircase. They were able to do everything that we wanted. They matched the stairs perfectly to our existing floors and also installed matching railings. As the work commenced, we loved our stairs so much that we decided to add the top floor hallway as well. They were quick and professional. Both Michelle and Faddy promptly returned all of our emails and phone calls. We plan on renovating our basement and we will definitely be working with them to get this project done.

    Answer from pro:

    Hi Latoya, Thank you for taking the time to write a review about our services! We are so thrilled that you are happy with our services. It was a pleasure working with you, and we look forward to your next project! Cheers, The Brothers Flooring

    Reply created 11 Dec 2020
  • Review from Customer of The Brothers Flooring
    Rating: 5 out of 5
    Review left on 10 Dec 2020

    Vinyl flooring install in an 800 sf condo

    The job was well done in less than one day with a minimum of disruption, which is important when working in a condo environment.

    Answer from pro:

    Hi There, Thank you so much for your review. We are pleased to hear that you are happy with our services. Enjoy your new floors! Cheers, The Brothers Flooring

    Reply created 10 Dec 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Dec 2020

    Home Renovation

    I had a wonderful experience with Brothers Flooring on our renovation project. From flooring to doing complete bathroom remodelling, I could count on Faddy and George to complete the job in a timely manner and within budget. They were flexible in terms of ad-hoc requirement changes and made sure no corners were cut and that we are happy with the implemented changes. They are very reasonable with pricing/budgeting and see to it that their clients do not go over budget. My experience with Brothers Flooring has been extremely stress-free. I can count on them to see a project to completion and keeping their clients satisfied. I would 100% recommend them for your next renovation project!

    Answer from pro:

    Hi Som, Thank you for your review & recommendation. We are so pleased that you are happy with our services. Thank you for allowing us to be a part of your renovation, and we hope to work with you again! Enjoy your new floors and bathroom! Cheers, The Brothers Flooring

    Reply created 10 Dec 2020
  • Review from Customer of The Brothers Flooring
    Rating: 5 out of 5
    Review left on 4 Nov 2020

    Entry way tile

    Faddy and team did an amazing job on the tile in our entry way. We have a 100 year old house so was tricky. The guys tiling did an extremely precise job . The communication was top notch and they met all their timelines . I would not hesitate to recommend - amazing job ! We love it !

    Answer from pro:

    Hi There, Thanks for your review and recommendation. We are so pleased that you are happy with our services, and hope to work with you again! Enjoy your new foyer floors! Cheers, The Brothers Flooring

    Reply created 5 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Oct 2020

    Hardwood Floor

    Faddy and his crew replaced old hardwood floor in our house and they also put in new sub-floor. We are very happy with their work. They came on time, worked hard and got the job done within the time frame we were given. When one of the doors that they had to adjust did not close properly, they came back and fixed it so all works well. We would definitely recommend Brothers Flooring to anyone looking for a flooring company.

    Answer from pro:

    Hi Dana, Thank you so much taking the time to share your experience with our Company with everyone! As noted in your review, sometimes adjustments to doors are needed depending on the height of the new floors and with The Brothers Flooring, no job is complete without 100% customer satisfaction. Faddy and team enjoyed working with you, and hope to work with you again! Cheers, The Brothers Flooring

    Reply created 3 Nov 2020
  • Review from Customer of The Brothers Flooring
    Rating: 5 out of 5
    Review left on 18 Oct 2020

    Hardwood floor and stairs refinishing

    Alex and his crew did a great job refinishing my dining room floor, and here are some of the pros I would recommend them Pros: - competitive price - did a fantastic job sealing the room off to prevent dust everywhere - left everything clean - completed job on time as promised - courteous and prompt response always from everyone in the company The only reason I'm not giving 10 stars is they failed to explain that using a water-based varnish will result in an entirely different look than what I had (which was oil-based). Fortunately we like the new look but would have preferred to know this in advance.

    Answer from pro:

    Hi There, Thank you for taking the time to provide feedback about our services. We are so sorry to hear that you did not expect the results that were achieved during your floor restoration process. By way of explanation, your existing flooring had a yellowish look because of a combination of age and the oil based stain that was previously used. With the sanding process, the floors are sanded down to the bare wood which is equivalent to the look of new flooring/wood. Had we known that you wanted to keep the aged look, we would have added a tint to the stain. Nonetheless, we are pleased to hear that you are happy with our services over all, and are here to further support you should you have any other questions or concerns. Thank you for allowing us to be a part of your project! Enjoy your new floors! Cheers, The Brothers Flooring

    Reply created 19 Oct 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Sep 2020

    Excellent work, On Time completion

    Brothers Flooring was truly professional in every step of the flooring job. It was really convenient to communicate via phone/email about the job. On the day of the job, they started on time and actually finished everything on the day/time previously mentioned. The quality of the work was flawless and I will recommend them to anyone plus would use their services for any interior related work in future.

    Answer from pro:

    Hi There, Thank you so much for taking the time to provide feedback about our services, and your recommendation. It was truly our pleasure working with you, and we hope to work with you again in the future! Enjoy your new floors! Cheers, The Brothers Flooring

    Reply created 30 Sep 2020
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