The Brothers Flooring

Rating: 5 out of 5

The Brothers Flooring reviews (185)

  • Review from Andy Santoro
    Rating: 5 out of 5
    Review left on 16 Dec 2021

    Basement water damage flooring replacement

    Water Heater leak damage made a mess downstairs. We need to replace the flooring. I called the Brothers because they replaced the top two levels with Vinyl when we moved in last year and did an amazing job. They came thru and were able to provide material and labour for the basement.. Nothing to do from our end.. And they also provided exact same vinyl to match. They are the best. Just check all the reviews you can find.

    Answer from pro:

    Hi Andy, We appreciate you taking the time to share your floors installation experience with everyone, thank you. It was an absolute pleasure working with you, and we are so happy to have gained your confidence as a repeat Client. Enjoy your new floors! Cheers, The Brothers Flooring

    Reply created 17 Dec 2021
  • Review from Andrew
    Rating: 5 out of 5
    Review left on 15 Dec 2021

    Kitchen & Bathroom Tile

    Faddy & George replaced our kitchen & entrance floor tile, all main floor baseboards as well as our bathroom floor tile, bathroom wall surround tile and also took care of replacing our tub, toilet & vanity including any required plumbing work. They did a good job and finished the project in a very timely manner. I would definitely recommend them to a friend.

    Answer from pro:

    Hi Andrew, Thank you so much for taking the time to write us a review; we really appreciate it. We enjoyed working with you, and hope to do so again. Enjoy your new flooring & bathroom! Cheers, The Brothers Flooring

    Reply created 16 Dec 2021
  • Review from Linda
    Rating: 5 out of 5
    Review left on 11 Dec 2021

    Replaced carpet with hardwood

    They were very upfront about potential costs and when they evaluated the job they were able to avoid extra expense so it was both a high-quality result and a reasonable price. Professional and easy to work with at all stages.

    Answer from pro:

    Hi Linda, We really appreciate your review, thank you. Our team truly enjoyed working with you, and hope to work with you again. Enjoy your new floors! Cheers, The Brothers Flooring

    Reply created 14 Dec 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Oct 2021

    Hardwood & Tile removal & Installation

    I can’t say enough about The Brothers Flooring. To start, the pricing was transparent (no hidden costs) and Faddy answered all my questions. The team worked through 2 days nonstop to get my hardwood floors in the living/dining room, family room and tiling the small foyer on the main floor done on time. Faddy, George and the team are professional, super detail oriented and a wonderful crew. I would highly recommend The Brothers Flooring. Pride of workmanship is exceptional which is rare with most contractors today! Great job!

    Answer from pro:

    Hi Yana, Thank you so much for this great review! As homeowners ourselves, we value transparency and it is important to us that our we express this to our Clients as well. It has been such a pleasure working with you, and we look forward to working with you again! Enjoy your new floors! Cheers, The Brothers Flooring

    Reply created 29 Oct 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Oct 2021

    The Best Service and Workmanship

    I cannot say enough about Brothers Flooring! We just recently hired them to install all the hardwood floors in our newly constructed home and we are so happy with the workmanship and efficiency of this company. Faddy is excellent to work with, he keeps us informed every step of the way and responds quickly. His team is the best! Professional, polite and great at what they do. They completed the work and left our home spotless, unlike other trades people we've used. I highly recommend them for all your flooring needs. Thank you Faddy, Michelle and team!

    Answer from pro:

    Hi Anne, We really appreciate you taking the time to share your flooring installation experience with everyone! We are happy to have been a part of your project, and are thrilled that you are happy with our services. Enjoy your new floors! Cheers, The Brothers Flooring

    Reply created 28 Oct 2021
  • Review from Rajiv
    Rating: 5 out of 5
    Review left on 19 Oct 2021

    Replacing Floor Tiles

    I was looking to re-do my kitchen, powder room and landing area tiles and came across Brothers Flooring in Homestars. I sent a text message to Faddy and right away he called me and we discussed about the requirements. He scheduled time with me very soon and visited our home to take the measurements and within a couple of days a detailed estimate was sent to me from his office. Faddy had good suggestions and recommendations on tiles lay out, combinations that would match our home, material purchases which made me comfortable that I am working with someone knowledgeable. Faddy's office staff, Michelle was always kind enough to answer all my enquiries, and very diligent in the planning, giving heads up calls and scheduling the work. A day prior to the work, the tile was delivered to my home. The day of work, Faddy and Fahad arrived on time and started to move all the appliances, cover them with sheet, cover the floor to prevent scratches on the hardwood and created plastic barriers to contain the dust of the work. The demolition work was done right after, the work was fast and completed in 2 days. At the end of each day, Faddy and Fahad cleaned up the area and neatly kept all the tools away- a great sign of being respectful of the workspace. Once all the demolition was completed, the tiling experts came (Thomas and Team), also George the co-owner of the company. George explained to me the various layout options of the tiles so the grain pattern looks even. At every stage, where my opinion was required, George called and explained the options and made sure that the work is done to meet my requirements. The tiling work is time consuming and I could observe that Thomas was careful at each step to keep the level of tiles and reducing the number of cuts to give a clean appearance. In between, anytime, I could reach Faddy to ask about options, next steps etc. At the last day of work, George came for an inspection and along with Faddy, Fahad and a specialist plumber- reassembled all the appliances, washroom etc. The total work lasted just 5 days and the final efforts for another 2 days- exactly as Faddy promised me at the start of the work. I find the Brothers Flooring crew as exceptional professionals to work with due to their following qualities 1. Punctuality and respect for time 2. Focus to keep the work place clean as possible 3. Engaging the right specialist for the each work- office staff, Plumbing, tiling, demolition, materials 4. Customer focus- always available to clarify your doubts, consults you and keeps you updated at each step 5. Competitive pricing 6. Professionalism- everyone worked hard, professionals in their area and took pride in what they do I highly recommend Brothers Flooring team for any of your flooring requirements. I would jump on an opportunity to hire them for any future projects in our home. Their work ethic and collaboration is highly inspiring. I wish Faddy, Fahad, George, Thomas and team, Michelle and the entire team the very best- keep up the fantastic work!

    Answer from pro:

    Hi Rajiv, Thank you for sharing this kind review with everyone; we really appreciate it. At The Brothers Flooring, reliability, superior workmanship & customer service is our commitment to our Clients and no project is complete until our Clients are 100% satisfied. As homeowners ourselves, we take pride in treating our Clients' homes like our own and it pleases us to know that we have earned your trust and respect. Our office team & our team on site enjoyed working with you, and we thank you for allowing us to be a part of your renovation project! Enjoy your new tiles! Cheers, The Brothers Flooring

    Reply created 22 Oct 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Oct 2021

    Floor Removal and Installation of Herringbone Floor on Main Floor

    Amazing service from start to finish! Faddy and team provided us with transparent pricing (SO important), was available to answer every question. The team showed up to work the day they were scheduled for and worked hours every day - often working from 9 am to after 8 pm. Because of this hard work and commitment, our floor was finished two days in advance. And looks perfect! We have already asked them to come back to do our upstairs floor. It can be difficult to find transparent contractors in this city so it is a breath of fresh air when you do. Highly Recommend!

    Answer from pro:

    Hi There, Thank you for allowing us to be a part of your renovation project; we really appreciate it. As home owners ourselves, we completely understand the importance of transparency - something we have prided ourselves on - and are happy to extend that to all of our Clients! Our team enjoyed working with you, and look forward to the next project! Cheers, The Brothers Flooring

    Reply created 8 Oct 2021
  • Review from Michele Nykoluk
    Rating: 5 out of 5
    Review left on 7 Oct 2021

    Tile

    Another incredible job! Last year Faddy and his team laid tile through out the upstairs of our home, a wonderful job. This year he and his team including Thomas laid tile on the entire main floor of our home. WOW!!! Absolutely spectacular. Always a pleasure working with The Brothers Flooring. Above and beyond our expectations. Once again thank you all so much, we love it!

    Answer from pro:

    Hi Michele, Thank you so much for this wonderful review! We are incredibly pleased to have you as a repeat Client, and look forward to many more projects with you! Enjoy your new floors! Cheers, The Brothers Flooring

    Reply created 8 Oct 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Aug 2021

    Flooring in kitchen and office

    Faddy and his team were very professional. They expertly installed subfloor and vinyl pank flooring. They jept a very clean worksite.

    Answer from pro:

    Hi Bruce, Thanks for your review, and for allowing us to be a part of your project. We look forward to working with you again! Cheers, The Brothers Flooring

    Reply created 27 Aug 2021
  • Review from Julie
    Rating: 5 out of 5
    Review left on 21 Aug 2021

    Kitchen/Dining Room Unfinished Hardwood

    I highly recommend the Brothers Flooring. I had spoken to numerous other flooring companies and all tried to talk me out of installing unfinished hardwood (they would have preferred finished, as it's much easier), they did not. Faddy came to measure, inspect the area and provide a quote and George installed and finished the floors. Both were extremely professional and George went over the top ensuring the floor was installed and finished properly, even with our floors being off in our 100 year home. A piece of equipment broke and George was quick to bring a replacement and got the job done on time. Thanks so much, we love our floors!

    Answer from pro:

    Hi Julie, We appreciate you taking the time to share your floor renovation experience with everyone, thank you. Faddy, George & team enjoyed working with you, and hope to work with you again in the future. Enjoy your new floors! Cheers, The Brothers Flooring

    Reply created 26 Aug 2021