I recently needed to replace a sliding door and two windows for my elderly mother in her house. I contacted several well rated companies for quotes, but the response I received from Michael at Amica was exceptional. Michael understood exactly what I needed, provided detailed explanation of the options I could choose from and advised me to look into the current government rebates programs that could help offset the costs. The quote he provided was fair and I am so glad I chose Amica for the project. The installer, George, came to take exact measurements and it did not take too long to have the patio door and the custom size windows to be ready for install. The office kept in touch with me regarding installation process and the installation date and George and his assistant arrived to do the install exactly when scheduled. George did an excellent job installing the patio door and windows and everything was cleaned up before they left. I am generally a very picky customer, but I honestly was very pleasantly surprised by the quality of Georges work. A couple of days later I received a follow up call from the office to make sure I was happy with the final result. I have to say that the entire process starting from talking to Michael to the final install by George restored my belief that great service and pride in ones work still exists! I would definitely use Amica again and would not hesitate for a second recommending them.