HomeStars

Maydone Appliance Repair

Rating: 4.9 out of 5

Maydone Appliance Repair reviews (768)

  • Review from ayal
    Rating: 5 out of 5
    Review left on 4 Nov 2020

    dryer repair

    Igor & Bauerjan were very easy to deal with. Ordered the part thru Igor, then he booked Bauerjan to come install 3 weeks later. Everything was very professional form beginning to end.

    Answer from pro:

    Dear Ayal, Thank you for your valuable feedback. We are glad that you are satisfied with provided service. Looking forward to be useful for your future needs. Have a great day! Alex Maydone Appliance Repair

    Reply created 5 Dec 2020
  • Review from C L
    Rating: 5 out of 5
    Review left on 1 Nov 2020

    Furnace Repair

    I want to express my sincere gratitude for the professionalism and workmanship recently provided by a Maydone technician, Mark. Mark was courteous, knowledgeable and quick in his diagnosis and repair of our furnace. His experience was evident in how he identified issues and concerns regarding work that we previously had done with our HVAC systems. He was patient in explaining the proper ways of rectifying such and took the extra little bit of time and effort to ensure we felt safe and satisfied. I highly recommend Maydone to anyone solely based on Mark's great work! Thank you. Chris

    Answer from pro:

    Dear Customer, Thank you for your valuable feedback. We are glad that you are satisfied with provided service. Looking forward to be useful for your future needs. Have a great day! Alex Maydone Appliance Repair

    Reply created 5 Dec 2020
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 29 Oct 2020

    Microwave Repair

    "Initial diagnostics about microwave fault was not correct but due to technical fault in transformer, I have decided to buy the new microwave and Maydone Manager Igor has promised for the free installation of new microwave to accommodate my request. Overall Maydone is professional company and always tried their best to sort-out technical problems and tried to accommodate customer request to relief them."

    Answer from pro:

    Dear Abdul, Thank you very much for your great review on Google. We are glad that everything worked well for you as we always strive for the best experience of our customers. "Initial diagnostics about microwave fault was not correct but due to technical fault in transformer, I have decided to buy the new microwave and Maydone Manager Igor has promised for the free installation of new microwave to accommodate my request. Overall Maydone is professional company and always tried their best to sort-out technical problems and tried to accommodate customer request to relief them." Unfortunately by mistake of Homestars giving you error message trying to edit review we have to take this hit. Most of all we are happy that your concern was resolved. We wish you a great day and we are always here if you need us. Regards Igor

    Reply created 12 Nov 2020
  • Review from Customer of Maydone Appliance Repair
    Rating: 5 out of 5
    Review left on 19 Oct 2020

    Dishwasher

    Got fixed dishwasher. I would highly recommend these team. Very professionally. Always on time, polite and what is important reasonable price. Once again, I would highly recommend this company for you.

    Answer from pro:

    Dear Customer, Thank you for your valuable feedback. We are glad that you are satisfied with provided service. Looking forward to be useful for your future needs. Have a great day! Alex Maydone Appliance Repair

    Reply created 21 Oct 2020
  • Review from Customer of Maydone Appliance Repair
    Rating: 0 out of 5
    Review left on 29 Sep 2020

    Rude and incompetent technician

    Technician was rude and condescending. He came into my house without a mask too and didn't even acknowledge it. Already unsafe. No introduction no nothing just asked where the kitchen was. He told me I couldnt install a wall mounted hood because it was more work to replace a current under cabinet hood and that it would cost more. Okay? I still want it? Talked to me like I was stupid. Company then wanted to charge me $90 for the "service call".

    Answer from pro:

    Hello, Thank you very much for bringing it to our attention - rude attitude and neglecting COVID procedures is not acceptable in our company. We would deal with the technician on this issue! We do apologize for any inconvenience caused and the mentioned service call was cancelled by our management. Please feel free to contact us to make your experience better with us! As we tried to reach you with offers. Regards Igor Representative Maydone Appliance Repair

    Reply created 30 Sep 2020
  • Review from Customer of Maydone Appliance Repair
    Rating: 5 out of 5
    Review left on 24 Sep 2020

    remove old microwave and install new over the cooktop microwave

    Mark arrived on time and ready to work. He cleaned up when he left. He explained to us that we must turn on the microwave's fan whenever we use our cooktop because the steam from whatever we cook on the cooktop will overheat the microwave causing its fuse to blow. Take heed! The fan in this microwave had to be turned around in order for its vent to work. The previous installer did not turn the fan resulting in the fan blowing against the back, wooden wall of the cupboards which could be another reason the microwave blew its fuse.

    Answer from pro:

    Dear Customer, Thank you for your valuable feedback. We are glad that you are satisfied with provided service. Looking forward to be useful for your future needs. Have a great day! Alex Maydone Appliance Repair

    Reply created 21 Oct 2020
  • Review from Matt Belbeck
    Rating: 5 out of 5
    Review left on 23 Sep 2020

    Great job

    Great company with great technicians. I’ve used other appliance repair companies and this one has much higher service standards. They even followed through on their promise of $30 off for first-time customers without question.

    Answer from pro:

    Dear Matt, Thank you for your valuable feedback. We are glad that you are satisfied with provided service. Looking forward to be useful for your future needs. Have a great day! Alex Maydone Appliance Repair

    Reply created 21 Oct 2020
  • Review from Hertika Rusly
    Rating: 5 out of 5
    Review left on 16 Sep 2020

    Get a written quote & check you parts

    When I called this company, I got a quote for a very cheap amount over the phone. After the installation is done, it turned out the installation fee was 50% higher. In addition to that, they charged $ 40.00 for a kit that only cost $25.00 at homedepot and they charged $ 75.00 to connect cable to the power outlet (this was my oversight since I did not know that the new dishwasher that I bought only had wires). The total cost is about the same as the cost of the new dishwasher. What an expensive lesson indeed. Update: They provided a copy of my conversation with their staff and in turned out that they did say $180.00 (I had to replay twice to get the amount clearly). I should have know that $120 for an installation fee was too good to be true. I added 1 star for their customer service and another for their customer service staff, Igor’s thorough follow up and kind offer for a certification for free service in the future. Thus, before you make an appointment, make sure to do as follow: - check the instructions that come with your new dishwasher and make sure you have that you have all of the parts needed for installing the dishwasher. - when buying a new dishwasher, check whether or not it comes with the cable to plug it to the power outlet. - get a written quote emailed to you before making an appointment.

    Answer from pro:

    Dear Hertika, Thank you very much for your informative feedback. We do appreciate it. Would be glad to be useful for your future projects. Regards Igor Representative Maydone Appliance Repair

    Reply created 21 Sep 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jul 2020

    Dishwasher repair

    Technician was on time, got the job done successfully and efficiently, and advised me on how to avoid the issue in the future. Was completely satisfied, and will not hesitate to use this company again.

    Answer from pro:

    Dear Conrad, Thank you for your valuable feedback. We are glad that you are satisfied with provided service. Looking forward to be useful for your future needs. Have a great day! Alex Maydone Appliance Repair

    Reply created 6 Aug 2020
  • Review from Customer of Maydone Appliance Repair
    Rating: 5 out of 5
    Review left on 4 Jul 2020

    Fridge repair

    Amazing job!!! Very professional and timely. I would highly recommend the company and its technicians to anyone in need of urgent appliance repair. Thank you very much for your promptness and dedication.

    Answer from pro:

    Hello, We glad to hear that you are happy with our service. If you need our services in future please give us a call at any time we'll be happy to assist. Thank you a lot for great review we really appreciate that. James Representative of Maydone Appliance Repair

    Reply created 29 Jul 2020
Get in touch