Fixify Appliance Repair reviews (471)

Thank you for your feedback, we’re glad your washer is working properly now. We appreciate your suggestions regarding written estimates and payment options. For transparency, the technician did provide you with an estimate and explanation of the work before proceeding. That said, we understand the value of having this in written form as well, and we’re working on improving that part of our process. We also recognize the convenience of credit card payments and are currently exploring options to offer this in the near future. Thank you again for your input,it helps us improve our service. Fixify Appliance Repair

Thank you for your kind review! We really appreciate you taking the time to share your experience. We’re glad we could respond quickly, keep communication clear, and get your oven and stove fixed without delay. If you ever need help again, we’re always here for you. The Fixify Appliance Repair Team

Thank you for your kind review! We really appreciate your feedback. It was a pleasure working with you, and we’re glad everything went smoothly and on time. If you ever need anything in the future, we’re here to help! The Fixify Appliance Repair Team

Thank you for your feedback. We’re glad to hear the repair itself met your expectations, and we apologize for any confusion regarding pricing and warranty. To clarify, the total you paid was a discounted cash price of $300, which included $220 for parts and labor and an $80 service call. The original quoted price was $381.23 plus tax. Regarding the warranty, our standard policy for this type of repair is 30 days, and we did not intend to miscommunicate this at any point. For transparency, we have attached screenshots of our conversation showing that a 30-day warranty was mentioned, not a one-year warranty. Please note that a one-year warranty is typically only offered with the purchase of a new appliance, not a repair. We value honest communication and professional service, and we appreciate your understanding. The Fixify Appliance Repair Team

Hello, Thank you for your kind words about our technician, we truly appreciate you recognizing his professionalism and respect for your home. We also understand your concern regarding pricing. Our rates are based on the quality of service, experience, and warranty we provide. As a gesture for first-time customers, we offered you a $50 discount, which you accepted before proceeding with the dishwasher repair. That said, we fully respect your decision to compare quotes in the future, and we always encourage customers to choose what works best for them. We truly appreciate your business and your feedback, and we’d be happy to assist you again anytime. Thank you! The Fixify Appliance Repair Team