Fixify Appliance Repair

Rating: 4.4 out of 5

Fixify Appliance Repair reviews (472)

  • Review from Wanda Lang
    Rating: 5 out of 5
    Review left on 10 Dec 2021

    Fridge Repair

    Sam was on time and very pleasant for working with. He came the same day I called and carried the necessary part with him to get the job done. I would recommend him to my friends and family.

    Answer from pro:

    Hi, thanks for recommending us! we're glad you had a great experience.

    Reply created 13 Dec 2021
  • Review from Customer of Fixify Appliance Repair
    Rating: 5 out of 5
    Review left on 25 Nov 2021

    Dryer vent repair

    I have a newborn and needed my dryer vent fixed asap. Other companies failed to take my call or promised to call me right back and never did. Thankfully I found fixify! Not only did they provide professional same day service but they were good enough to provide a discount as well. I appreciate the help fixify!

    Answer from pro:

    Hi, thanks for recommending us! we're glad you had a great experience.

    Reply created 26 Nov 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Nov 2021

    Samsung fridge repair

    Sam he came to diagnose my fridge and he told me it need icemaker and give me a fair price and he was very honest I will recommend him to my friends and family

    Answer from pro:

    Hi, thanks for recommending us! we're glad you had a great experience.

    Reply created 22 Nov 2021
  • Review from mani goraya
    Rating: 0 out of 5
    Review left on 14 Nov 2021

    GE Fridge repair

    So i called This guy for fridge not cooling . He said he will charge $80 to come and inspect the fridge for which i agreed. Oct 2 2021 he comes and even before checking the fridge he said he will service the unit and check the issue and will charge $280 and then we had a discussion and agreed on. He said service would take 2 hours but finishes in 40 minutes and advises that it need a coolant temp sensor replaced. I agreed and the amount changed to $327.52 with part which i paid him. After changing sensor the fridge didnt work. He said that unit needs mother board and i again agreed to pay $128 for the replacing the board.he said he need to order part.on october 12 when i asked him that where is the part and he comes and changes the board and take payment and leave. After10 days i messaged him that fridge is freezing all the food in lower sections . He said will come and check. He comes and replaces the same board and leaves and now check and letme know. and again in a week the fridge isnt cooling. Now when i called him and said that your job is not done and same issue he says he will charge again to come and i said you didnt diagnose the right issue then said me that it needs compressor and i said you need to finish your job for what i paid and answer i get is that i am going out of country and will be back by mid december and leaves me no where. He left the same board which he installed first at my brother house as i said your board is not good saying i can change it. So now i am left with a fridge not cooling and i spent almost $500 and all my food in fridge is damaged. The way he spoke to me on the phone was un professional. Now will be spending money on new fridge. If he didnt knew what he was doing or wasent able to diagnose the problem he shouldnt have been changing parts on the fridge and keep charging$$ . I will never recommend him to anyone please think twice. Also if there is anyone top of this guy in his management i would like to talk.

    Answer from pro:

    Hello, We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with repairing your fridge. We pride ourselves on our Appliance repair service and the high quality standards we maintain. We would like to make things right. Let me explain to you on October 2nd our technician changed the mother board of your fridge and gives you warranty of 10 days since its electronic parts. Then he called you after 12 days to check the performance of your fridge and you said it was cooling perfect and he informed you that if problem returns you will need a new compresor and you agreed for that. After that you called him again on November 10th after 28 days of the warranty expired Although he came for free with no charge and he told you that you need a new compresor So since October 2nd till November 10th your fridge was cooling good However You can expect a call from our manger Mark soon to discuss what occurred and how we might make it up to you. Yours sincerely, Fixify appliance repair team

    Reply created 15 Nov 2021
  • Review from Bernice Fox
    Rating: 5 out of 5
    Review left on 4 Nov 2021

    Washer repair

    Sam the technician gave me quote and time for a service call. He diagnosed the problem with my washer, suggested I not repair an old washer. Very personable helpful person.

    Answer from pro:

    Hi, thanks for recommending us! we're glad you had a great experience.

    Reply created 8 Nov 2021
  • Review from Ron Uloth
    Rating: 5 out of 5
    Review left on 26 Oct 2021

    Dryer Repair

    Prompt reply on homestars. Prompt service. Actually came same day. Friendly service Walked me thru the whole problem. Had parts to service the appliance Great people to work with Would definitely call again for dryer repair.

    Answer from pro:

    Hi, thanks for recommending us! we're glad you had a great experience.

    Reply created 27 Oct 2021
  • Review from Customer of Fixify Appliance Repair
    Rating: 5 out of 5
    Review left on 26 Oct 2021

    Stove repairs

    Sam he did amazing service on time and good price I recommend him for appliances service if anyone would like to get it Thank you for you fast services Sonu

    Answer from pro:

    Hi, thanks for recommending us! we're glad you had a great experience.

    Reply created 27 Oct 2021
  • Review from Tom Sharratt
    Rating: 0 out of 5
    Review left on 26 Oct 2021

    Dishwasher install

    Damaged wood floor, kitchen cabinets and dishwasher while installing. Would not take accountability. After a couple uses the dishwasher now leaks. Refuses to fix own poor work. Unprofessional and unskilled. Would not recommend to anyone.

    Answer from pro:

    Hello Tom, We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with repairing your Dishwasher. We pride ourselves on our Appliance repair service and the high quality standards we maintain. We would like to make things right. You can expect a call from our manger Mark soon to discuss what occurred and how we might make it up to you. Yours sincerely, Fixify appliance repair team

    Reply created 26 Oct 2021
  • Review from Julian Sanchez
    Rating: 5 out of 5
    Review left on 23 Oct 2021

    Leaky Freezer

    Had a freezer leaking water and Sam came and quickly diagnosed the problem with the defrost unit and water system. He quickly cleaned it of the ice blockage and got it humming again!

    Answer from pro:

    Hi, thanks for recommending us! we're glad you had a great experience.

    Reply created 25 Oct 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Oct 2021

    Oven repair

    The repair of the oven was thoroughly done even though it required two visits. I was so happy that Sami was able to do it . It meant I didn’t have to buy a new stove

    Answer from pro:

    Hi, thanks for recommending us! we're glad you had a great experience.

    Reply created 25 Oct 2021
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