KPro Painting Service
KPro Painting Service reviews (43)
Review from Samantha Tascione Review left on 28 Mar 2024Rating: 0 out of 5I wanted to post this in hopes of saving another unsuspecting customer a lot of trouble. Initially they seemed eager, responsive and professional. We wanted to support a local small business. We didnt do our homework and did not check Homestars for reviews. We should have because it is all summarized there nicely. The issues we encountered were endless and have been left with a fully paid for unfinished job. Despite numerous promises to return, our messages now go unanswered. Not to mention they charge for HST without a registered HST number.Review from HomeOwner HomeOwner
Review left on 3 Nov 2023Rating: 0 out of 5Outdoor Window Painting
I hired Kevin and KPRO Painting to paint my exterior windows, backyard pavilion and front pillars on July 18th and 19th. Immediately after the job was done, there were several touch ups that were needed. Despite my better judgement, I decided to pay him in full since Kevin promised to come back to fix those touch ups. Within a week, the paint started to bubble, peel and and chip off. It has been 4 MONTHS of me trying to get him to come back to fix the job but with no luck at all. In addition, the paint on the front pillars have also started to chip off. It's been nothing but excuses after excuses and empty promises...if he even responds at all. At first, he claimed that it was too hot to fix the windows and now t's too cold. Instead of just coming back to fix the problem, he's been avoiding me for 4 months and now trying to delay until the next Spring. The work is terrible and the service has been even worse. I was very patient but it's become clear that Kevin has no plans in taking accountability of the work and making it right. He had more than enough time to come back and fix the job. After being fed up, I asked for a refund but of course, he refused. Now I am left with a terrible exterior paint job and I'll have to find someone else to fix it at my own expense. For those considering Kevin and KPRO Painting, please find someone else! Once he has your money, he WILL NOT come back if anything goes wrong. The verbal warranty that he provides is absolutely meaningless. And based on other reviews, it looks like he has walked away from jobs in the past as well. Do yourself a favor and find another more reputable painter. I have attached photos of the terrible work.Review from Chris Wanschura Chris Wanschura
Review left on 2 Oct 2023Rating: 0 out of 5Exterior painting job in Richmondhill Ontario
Kevin and his crew were hired as subcontractors to complete an elevated exterior painting project for a customer of mine. I introduced both the homeowner and Kevin to each other to communicate all details of the work required. Along the way Kevins crew were given the wrong information and started painting the recently installed vinyl windows. Instead of working with the homeowner to correct the situation Kevin abandoned the job, ignored all communications from myself and the homeowner but did collect his payment for the incomplete services, which I had hoped the homeowner did not provide him.Review from HomeOwner HomeOwner
Review left on 9 Mar 2023Rating: 2 out of 5House interior and doors painting
They did a horrible job overall. They were more concerned about finishing it off in 3 days and not at all about the quality of the work. They took shortcuts, didn't patch the walls anywhere unless told to do so, didn't clean the walls, didn't prime at some places, and left without painting some of the ceilings. The list is endless. Kevin is a nice guy, but I paid for painting the house. I have no idea how they got 5-star ratings. Uploading just some of the pictures. Edit: A professional has confirmed that the ceilings on one of the floors were never painted and the other ceilings were not properly primed.Answer from pro:
Amit, everything on our end was completed and did what needed to be done and more for you! We were patient and helped you with all the moving throughout your house and not to mention the horrible drywallers you hired that caused the painting work to not look perfect in some areas. We did paint everything and all of the paint was used up so not sure how you can say we didn't complete our job. You are just being difficult and to be honest we don't think our review is fair. Thanks anyway.
Reply created 16 Mar 2023Review from HomeOwner HomeOwner
Review left on 28 Nov 2022Rating: 5 out of 5First floor painted
I am more than happy with the time and the effort put into making my home complete and beautiful. I will definitely use your company again and refer you to all my friends and family for future business. Kpro Painting has made this experience worthwhile, with limited hassles, strong professionalism and most of all, showing why they are great at what they do.Answer from pro:
Thank you so much games for such an amazing review. We really appreciated helping you guys meet all of your needs and wants in regards to painting. The place turned out wonderful and our crew is happy that you guys can enjoy the new look for the holidays. Hope to hear from you or any friends soon! Cheers
Reply created 1 Dec 2022Review from HomeStars user from Mississauga HomeStars user from Mississauga
Review left on 27 Oct 2022Rating: 3 out of 5Interior Painting or StainingDid not remove the blinds before painting. Very little sanding. They were quick and neat. Some uneven amounts of paint.Answer from pro:
Hi thank you for the review. Personally I feel like there was lack of communication from your side as well that led to the complication when the job was started. Hope if there's a next time we can communicate better and our apologies for this time. Thank you
Reply created 16 Nov 2022Review from HomeOwner HomeOwner
Review left on 13 Aug 2022Rating: 5 out of 5Great Job Painting Family Room!
Right from the get-go, Kevin was an excellent communicator and responded VERY quickly to our inquiries, including providing a written estimatewith EXCELLENT pricing. On the day of the job, he let us know when he was on his way to our home and he and his team arrived right on time! In completing the job, they worked quickly, efficiently and did a beautiful job! And to top it off, the clean-up was done thoroughly, leaving us to do nothing but stand back and admire the work that had been done! Were already making plans about when we can get Kevin back to do some more painting in our home. HIGHLY, HIGHLY recommend!Answer from pro:
Hi Dorothy, The team is beyond pleased that we were able to meet all the requirements for the job. It was totally a big transformation and we are more than happy that you liked it. Please keep in touch and we hope to keep doing more business with you in the near future. :) Thank you! Kevin
Reply created 24 Sep 2022Review from Customer of KPro Painting Service Customer of KPro Painting Service
Review left on 1 Jul 2022Rating: 5 out of 5Incredibly fast, relaible and great work.
Kevin responded immediately, was punctual, honest, knowledgeable and they performed great work. He was able to get the Benjamin Moore paint colours I requested with trade discount. 645 sq ft unit with ceilings, baseboards and walls double coated completed in 2 days. Highly recommend. Thank you Kevin & Melissa!Answer from pro:
Thank you for the amazing review. It was our pleasure to complete the apartment and have done everything to your satisfaction.
Reply created 4 Jul 2022Review from HomeOwner HomeOwner
Review left on 3 Apr 2022Rating: 5 out of 5Painting project
Kevin responded to all my emails right away. He was able to meet with me at my location. He was very professional and helpful with the break down of the cost. Him and his crew did a great job. I would recommend them again. KamilaAnswer from pro:
Thank you Kamila for the great review. Kpro was more than welcomed to help you out through this process and make everything a smooth sail. We hope to hear back from you again in the future! Thank you once again and we wish you all the best. - Kevin Rodriguez
Reply created 13 Apr 2022Review from Khaled Qasmieh Khaled Qasmieh
Review left on 1 Apr 2022Rating: 5 out of 5Amazing Professional Job and lightning speed
KPro did an incredible job with painting my main floor, great room and second floor hallways. Everything from ceiling, walls, doors and trim looks superb. All this was completed lightning fast and with great accuracy. From the get go, communication and response time was amazing. KPro promptly provided quotes and project schedules. Everything was done on time and as promised. I would highly recommend KPro.Answer from pro:
Hi Khaled, Kpro Painting thanks you for such an amazing review. We are more than happy that you loved how your house turned out and can now enjoy the the place. We hope to hear back from you again in the near future! Thank you, Kevin Rodriguez (Owner)
Reply created 4 Apr 2022