Systems & Design Security Integrator

Rating: 5 out of 5

Systems & Design Security Integrator reviews (85)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Apr 2023

    INTEGRATED SECURITY SYSTEM

    We recently engaged Rhoan and his team to provide an integrated alarm and security camera system for our home. Our experience with Rhoan was exceptional. He attended at our home immediately and made himself available on a Sunday to accommodate our work schedule. He listened very carefully to our needs and concerns and addressed all of them with a comprehensive alarm and camera system. His depth of knowledge is evident and his attention to detail and customer care is unparalleled. Rhoan personally selected our equipment and he and Sheldon installed and adjusted all systems until everything was working perfectly. Sheldon was incredible at installing the equipment and remarkably patient as he ensured that our family all understood how to work with the systems. Rhoan was remarkably responsive to questions at all hours and came to our house on a number of occasions to install additional equipment that we decided upon. We are delighted with our new system and are so pleased to have met Rhoan and Sheldon who are the most wonderful people to work with . It has truly been one of the best customer service experience we have ever experienced. We actually found this Company and Rhoan on Homestars and engaged him because of the superb reviews. Having experienced the stellar service he provided to us , it is our pleasure to echo the reviews that brought us to him.

    Answer from pro:

    I want to thank you so much for this review. You got me all choked up. I appreciate your review very much. It was an absolute pleasure just meeting you and your family. We are always here when you need us. Thank you

    Reply created 18 Apr 2023
  • Review from Paul
    Rating: 5 out of 5
    Review left on 7 Apr 2023

    Perimeter motion

    Rhoan and Sheldon are amazing. They installed perimeter motion cameras on our property. The system needed some adjustments after installation and each time they came back without issue. Trustworthy people for sure. Would definitely recommend.

    Answer from pro:

    Thank you for taking the time to write such a thoughtful review. We appreciate it very much. We are always here when needed.

    Reply created 7 Apr 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Mar 2023

    Alarm Reconfiguration/Update

    I had a wonderful experience dealing with Rhoan. He didnt try to up-sell me with monitoring or other gadgets. I had a home system that did not know the password for from previous owners. We installed and reconfigured what was needed, the service and communication was fantastic every step of the way. Would highly recommend.

    Answer from pro:

    We appreciate you taking the time to write such a great review. We are always here when needed. Thank you

    Reply created 24 Mar 2023
  • Review from Sandra Dan
    Rating: 5 out of 5
    Review left on 19 Mar 2023

    Exceptional Security Equipment Installation & Service!

    I am extremely satisfied with the service I have received from Rhoan and his team. He recommended the option that was best suited for my needs and did a fantastic job in installing all the security equipment for my home. In addition, all my questions were answered promptly, and his work ethics, professionalism, and expertise are second to none! If you're looking for an impeccable service, an efficient and friendly team, great pricing, I would highly recommend Rhoan and his team. They simply go above and beyond!!!

    Answer from pro:

    I appreciate you taking your time to write such an amazing and thoughtful review. We are always here when needed. Thank you

    Reply created 20 Mar 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Feb 2023

    Excellent !!!

    My alarm was signaling open zones when none were open. I called the company and spoke to Ron, made appointment for next business day, super friendly and fair pricing. Tech guy came on time, also super friendly and respectful, fixed issue within 1 hour. I would highly recommend and will definitely go through them for future needs when I decide to add security cameras, or other items. Thank you again!

    Answer from pro:

    Thank you so much for taking the time to write such a great review. Please let us know if you need anything.

    Reply created 14 Feb 2023
  • Review from Customer of Systems & Design Security Integrator
    Rating: 5 out of 5
    Review left on 9 Feb 2023

    Security Cameras

    Rhoan and Sheldon were patient, thorough and capable. They worked together to place the security cameras correctly. We are very happy with the system and we appreciate that they were willing to spend the time necessary to help us understand how to use the system.

    Answer from pro:

    Thank you so much for taking the time to write such a thoughtful review. We appreciate it very and we are always here when needed.

    Reply created 9 Feb 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jan 2023

    Complicated networking problem

    I Went through many other network support providers and was let down one after the other. They had know idea how my system worked. Ron was amazing, he really knows his product and resolved the problem quickly he goes beyond whats is required to ensure that the problem is resolved and the customer is satisfied. Ron was amazing. I highly recommend!!! Thanks again Stephen

    Answer from pro:

    I appreciate this great and thoughtful review. We are always here if needed. Thank you

    Reply created 13 Jan 2023
  • Review from Customer of Systems & Design Security Integrator
    Rating: 5 out of 5
    Review left on 15 Dec 2022

    Security System and Cameras

    We wanted to thank Rhoan and Sheldon for setting us up with a great system. They took the time to answer our questions, were professional and did a great job. We will recommend them to friends and family.

    Answer from pro:

    Thank you for taking the time to write such a great review. We appreciate it and we are always here when needed.

    Reply created 16 Dec 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Dec 2022

    Great service, fast response times, very professional

    Rhoan was very knowledgeable, efficient and flexible. We're very pleased with the cameras and alarm system that he installed for us.

    Answer from pro:

    Thank you for taking the write a review. We're always here when needed.

    Reply created 7 Dec 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Nov 2022

    Security camera installation

    I am thrilled with my security system installation. Rhoan & his team arrived as promised & had all the cameras & equipment ready to go in no time. They went over the system so I was comfortable with the functionality, made adjustments to optimize camera angles & cleaned up everything when done. I couldn't be happier! Highly recommend!

    Answer from pro:

    Thank you you so much for taking the time to write such a great review. We are always here when needed.

    Reply created 23 Nov 2022