Systems & Design Security Integrator

Rating: 5 out of 5

Systems & Design Security Integrator reviews (85)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Oct 2022

    Home surveillance system upgrade

    We're quite happy with the service provded. The guys are professional, knowledgable and want to ensure the customer is happy with the product and service. I have already recommeded them to friends, and would do so to others as well.

    Answer from pro:

    Thank you so much Mr. Sharma! I appreciate you taking the time to write such a great review. We are always here when needed.

    Reply created 25 Oct 2022
  • Review from HomeStars User
    Rating: 5 out of 5
    Review left on 6 Oct 2022

    Installation of security cameras

    We had purchased wifi exterior security cameras and were looking to have them installed. Ron responded to me and quoted us a reasonable cost for installation. I found Ron to be very professional and knowledgeable regarding the install. I will highly recommend him to friends, neighbours and family. Very pleased with the job. Thank you ..

    Answer from pro:

    Thank you for taking the time to write such a great review. We are always here when needed.

    Reply created 7 Oct 2022
  • Review from Customer of Systems & Design Security Integrator
    Rating: 5 out of 5
    Review left on 4 Oct 2022

    Great Security Team & System

    One of our cameras was detached from the building. SD security had someone out in the same day to secure it back in place. Before leaving, they confirmed it was in working order. Always friendly & reliable service! Absolutely recommend.

    Answer from pro:

    Thank you for taking the time to write a review. We are always here when needed.

    Reply created 5 Oct 2022
  • Review from Customer of Systems & Design Security Integrator
    Rating: 5 out of 5
    Review left on 28 Sep 2022

    Security camera

    The Front door camera we purchased on our own didnt have a long enough cord. Rhoan was willing to call the visit an initial consultation and not charge us. He advised what additional items we would need to make the installation. He then presented an alternative solution that worked better than what we had purchased on our own accord. His solution was also cheaper, and did not involve any drilling in our home. He also patiently helped us set up the app and showed us how it works. We love the solution. He is knowledgeable, friendly, resourceful and knows what it is to provide excellent customer service. Im glad to provide this recommendation.

    Answer from pro:

    Thank you for such a wonderful review. We are always here when needed.

    Reply created 1 Oct 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Sep 2022

    Loren Camerata

    I ask about my security camera. Ron advise me to not use the nest and I only needed to use the lorex application. Everything is good now.

    Answer from pro:

    Thank you for the review.

    Reply created 26 Sep 2022
  • Review from Robert Lopresti
    Rating: 5 out of 5
    Review left on 23 Sep 2022

    Alarm upgrade and Security Camera install

    We moved into a home with an alarm and the owners did not provide us with a master alarm code. We needed the alarm reprogrammed and also decided to make it internet accessible. S&D responded right away to our request and booked us an appointment. They came on time and reprogrammed/upgraded our alarm. We were so happy with their work we hired them to install a camera system we had already purchased. They did a great job, looks professional, set it up for us. Rhoan was very professional corresponding with us and Sheldon was polite, professional and quick during the install. The price was fair for the work involved. Wish more contractors were like these guys!

    Answer from pro:

    Hi Robert, We appreciate you taking the time to write such a thoughtful review. We are always here when needed. Thank you

    Reply created 26 Sep 2022
  • Review from Marc Lijour
    Rating: 5 out of 5
    Review left on 14 Sep 2022

    Effective and efficient

    Rhoan gets the job done. Well done and in no time. I recommend. I had bought cameras already. The install took only two to three hours for four cameras.

    Answer from pro:

    Thank you so much Marc! I appreciate you taking the time to write a review.

    Reply created 15 Sep 2022
  • Review from Customer of Systems & Design Security Integrator
    Rating: 5 out of 5
    Review left on 8 Sep 2022

    Job well done

    Rhoan and Sheldon were terrific with the quoting, install, and aftermarket service with our security system. It's refreshing to see a company deliver what they promise !!!

    Answer from pro:

    Thank you so much for taking the time to write such a great review. We are always here when needed.

    Reply created 8 Sep 2022
  • Review from Quentin Presley
    Rating: 5 out of 5
    Review left on 6 Sep 2022

    Great response, clean install and very professional

    The team from SDSI were quick to respond to our request, they were very professional in their assessment and responsive to questions and concerns. The install was done quickly and cleanly and we are very happy with everything about this interaction and task Thanks

    Answer from pro:

    Hi Quentin, Thank you for taking the time to write such a great review. We are always here if needed.

    Reply created 6 Sep 2022
  • Review from John C
    Rating: 5 out of 5
    Review left on 15 Aug 2022

    Reconfigure Modem For Cameras New Network Provider

    Rhoan was quick to responded to my telephone call in the morning and set up an appoitment via telephone to connect the cameras remotely just hours later. He did the fix to my desktop computer via Team Viewer and on my cell phone with his instructions to me. He was very tech savy, polite and very patient in explaining what I had to do. He had to work on a number of scenarios to access the cameras and set it up so I wouldn't have to have this done again if the network provider was changed. Great customer service and a pleasure to talk to Rhoan.

    Answer from pro:

    Hi John, I appreciate you taking the time to write such a great review. If you need anything we are always here. Thank you

    Reply created 15 Aug 2022
Get in touch