First and foremost, the reason we would like to respond to this review, is because the expression "took advantage of them" does not resonate with who Petro is, nor does it resonate with the philosophy of our family business. We do apologize for your experience, if that was really the case. But often times, we as contractors don't have the same ability to speak on the situation as the client does, especially online. In a span of over 20 years in the business, it is understandable that there will be some unhappy clients, even about minor things. However, never have we sought to cheat our clients. Our integrity and our commitment to our craft has never wavered throughout these decades of dedicated approach. The reason why we don't have many reviews is because we simply had not digitized our business and have been relying on our tried and true work by referral. We have now decided to now join Homestars to showcase the legitimacy of our business and how it has withstood the test of time throughout the last two decades and more. Also, to have more of a social presence as our clients have requested from us.
Reply created 12 Mar 2024