I bought a new property that needed several toilets replaced and some other work. Even before the work started Fabio was patient while I told him I wasn't sure when the toilets would be delivered at the property. As soon as I had a delivery date Fabio scheduled me in and kept me informed about the time of arrival the day before and also twice on the day the work was starting.
This man is really patient and will explain every thing in detail. He did not even seem bothered by my multiple interruptions to his work with questions I had about other plumbing things around the house.
Fabio replaced three toilets and he informed me about the different issues he encountered (angled flanges , inappropriate gaskets, etc). Once he was about to replace the third toilet he correctly noticed that the toilet wasn't for the rental unit in the basement and that it belonged in the second floor. Without a second thought Fabio pointed out my mistake and he swapped the toilets with a smile on his face.
Fabio also correctly diagnosed a problem with my dish washer as being a faulty unit.
While he was there I asked him to install a utility sink but because of the toilet swap he ran out of time since he had another appointment after mine and was going to honor his time with the other client. However, he quickly told me he would come a different day and charge what we had originally agreed to.
As long as Fabio is around I will keep using his services, good quality work, great attitude and at a reasonable price.
