The Comfort Group

Rating: 4.6 out of 5

The Comfort Group reviews (19)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Dec 2024

    Heat pump

    We love it and cant believe we lived so long without it. Service was amazing and the technicians we super friendly and informative. Great company!

    Answer from pro:

    Thank you!

    Reply created 13 Dec 2024
  • Review from Customer of The Comfort Group
    Rating: 5 out of 5
    Review left on 11 Dec 2024

    Heat pump/ furnace installation

    A big thank you to Comfort group. They are very knowledgeable and helpful. We are enjoying are new quiet heat pump and furnace.

    Answer from pro:

    We appreciate you taking the time to share your experience.

    Reply created 26 Dec 2024
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 6 Dec 2024

    Heat Pump

    Bought the heat pump several years ago and the Comfort Group plumbed it into the existing furnace. for the many years the heat pump was serviced by the CG. Two years ago they could/would not service the pump, hence the 4 stars. This year we are back on track, servicing exceptional and fully explained, cost of service very reasonable, reliability back on track and we will continue with CG as long as we have this house and will invite them back to install or service our next heat pump. We will also add emergency power because as we have found out electricity is not completely reliable... Thank you The Comfort Group

    Answer from pro:

    Thank you for choosing and putting your trust in us - we appreciate your business!

    Reply created 11 Dec 2024
  • Review from Customer of The Comfort Group
    Rating: 4 out of 5
    Review left on 29 Nov 2024

    Good service

    We recently purchased a home with a heat pump, at heating source we were not familiar with. We had TCG perform an inspection and routine maintenance and they were able to explain the operation and maintenance practices we should follow.

    Answer from pro:

    Thank you for the feedback!

    Reply created 4 Dec 2024
  • Review from Customer of The Comfort Group
    Rating: 5 out of 5
    Review left on 5 Oct 2024

    Fantastic Plumbing Job

    Fit me in right away, and were able to add a couple of more items to the list. Ian the serviceman was amazing - showed me and explained every bit of work. Took care to make sure the work was done correctly. Replaced plumbing under kitchen sink, checked out rest of house for any issues, jetted the pipes. I appreciated the care Ian took and highly recommend this company.

    Answer from pro:

    Thank you for choosing and putting your trust in us - we appreciate your business!

    Reply created 22 Nov 2024
  • Review from HomeStars user from Cassidy
    Rating: 5 out of 5
    Review left on 10 Jul 2024
    Repair Central Air Conditioning
    Only company could find that could fit me in promptly. Tech was excellent. Prior to fixing initial issue gave me quote how much going to cost me and discussed different options if didn't work. When I asked him to look at fan to heat pump as occasionally didn't start told me the problem/solution and how much additional cost would be before proceeding. Very professional. Worth ever penny

    Answer from pro:

    We appreciate your business, and we look forward to working with you again in the future!

    Reply created 14 Jul 2024
  • Review from Customer of The Comfort Group
    Rating: 5 out of 5
    Review left on 11 Apr 2024

    Heat pump service

    Arrived a bit early with professional introduction. Efficient review of service aspects c/w straightforward and clear feedback on what and why he was doing what he was doing. Very comfortable to work with and gave me absolute confidence in the technicians capability. The heads up on the age of my hot water tank was a bonus Strongly recommend The Comfort Group.

    Answer from pro:

    Thank you! We hope to see you again!

    Reply created 17 Apr 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Apr 2024

    Heat pump installation and maintenance

    Every person who has come into my home to do service has been awesome! I am very happy with the products and service.

    Answer from pro:

    Thank you for your review!

    Reply created 17 Apr 2024
  • Review from Customer of The Comfort Group
    Rating: 5 out of 5
    Review left on 26 Mar 2024

    Great Work

    Great work by the company did amazing on my water heater install. Would highly recommend.

    Answer from pro:

    Thank you for recommending us!

    Reply created 3 Apr 2024