Mud Monkeys Waterproofing reviews (333)

They were excellent in every respect. Friendly, efficient, forthcoming with information and good about cleaning up at the end. It was a huge job, but they went out of their way to bother us as little as possible.

We recently had a leak in the basement and I had the top 5 companies listed on HomeStars come in and take a look. Three of the companies suggested waterproofing the corner from the outside and the quotes I was given were all over the place. The Mud Monkeys' quote was right in the middle and after speaking with a number of people, all of which had experience with this type of work, their quote seemed the most reasonable and accurate. Darby was fantastic and answered all of the questions I had and came by a number of times to check on the work his guys were doing. He took the time to call me out and show me the problem and explain in great detail the work they did. The younger guys that did most of the heavy work were incredibly nice and answered all the questions I had. They arrived when they said they would and the project took as long as they said it would. They also did a great job ensuring they did not damage my property and cleaned up after themselves. I would highly recommend this company to everyone.

I had no idea what I was getting into when our basement had water in it. Darby met me at the house and explained exactly where the water was coming from and why. He stood by his timeline and quote. I have no reservations recommending Darby and his crew. Great job!

We've had many contractors work on our house over the past few months, and Darby and his crew were the best by far. They were always on time, very respectful of our house and yard, were personable and easy to talk with, took the time to explain their work at each stage, and nothing seemed to phase them when dealing with the hidden surprises of an old house. They were also great with our curious little dog. We had multiple quotes on the work and Darby's was very competitive. They did exterior waterproofing on two sides of the house, fixed up issues that were uncovered in our foundation (as in, we didn't really have one on some parts of the house), and interior waterproofing and a sump pump in a cold room under our porch. It poured a couple days after they had completed the work and some water still managed to get into the basement. We contacted them and they came out the next day to remedy it (I think they ended up digging deeper and extended the interior waterproofing) and we haven't had any issues since. They also followed up on their work a few weeks after this to make sure we were happy. 6 months later and we're still impressed with their work and would recommend them to anyone.

I can't say enough about this company on the work they did for us this summer. They were so professional, reliable, honest and more then happy to explain to me the work being done. There were many challanges with our house and the team did a fantastic job. I wound not hire anyone other then Mud Monkeys and recommend them for any waterproofing work.

Mud Monkeys worked carefully and quickly. They solved the water problem, leaving the backyard in perfect condition. They finished the work punctually and were clear about their guarantee. So far, their work weathered several storms with no problems.

Darby and his team spent a good part of 6 weeks at our house. They were always considerate and reliable. The work they completed survived one of the biggest rainfalls- no water inside. City inspector agreed they did amazing work.

I though Mud Monkeys did an excellent job. The were easy to work with, did everything they said the would and have been very quick with follow-ups due to settling. I would definitely recommend this company.

Mud Monkeys have just completed a second foundation waterproofing job on our home this year. Both times, the crew arrived on time and the job was finished on time or ahead of schedule. They showed us the work that was happening at each stage and cleaned up the area nicely afterwards. They also came back without us having to call them to add more crushed stone as the earth naturally settled. Darby and his staff are a pleasure to deal with. We would not hesitate to hire them again in the future.

I was really impressed with and remain grateful to this team of three. It was a large and thoroughly grueling job. Yet each man was consistently upbeat, pleasant, and respectful of my property despite having to work right next to a bee hive in 30+ degree, humid weather. These are the kind of people who, upon seeing something needing doing, simply take care of it - without mentioning it. They did an excellent and professional job, cleaned up, and shockingly - on the few occasions when they were inside my basement, they even remembered to turn off the lights before leaving. Special thanks to Matthew.