AM Group Exteriors

Rating: 4.5 out of 5

AM Group Exteriors reviews (373)

  • Review from Marilyn and Simon Williams
    Rating: 5 out of 5
    Review left on 9 Aug 2017

    Roof

    We shopped around for our roofing needs. AM Roofing was prompt and very thorough with their quote. Our sales rep, Mike, was great! He was very personable as well as mindful of our needs. The team was very professional. Their quality of work and performance on the job was impeccable. The fnished product and work done was beyond expectations! Thanks AM Roofing!

    Answer from pro:

    Thank you very much for your feedback

    Reply created 9 Aug 2017
  • Review from Customer of AM Group Exteriors
    Rating: 5 out of 5
    Review left on 5 Aug 2017

    Insulation

    I had my insulation done not long ago and the guys were very professional. The one man, Jake , I believe his name is made sure everything was cleaned and no mess was left in my home. He was kind enough to take before and after photos and showed me just what he did. I would recommend AM insulation to everyone! thank you

    Answer from pro:

    Thank you very much for the review. We are glad that you are pleased with the service.

    Reply created 8 Aug 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Aug 2017

    New Roof

    Right from the consultation to the final clean up steps, I was extremely pleased with the work and performance of the team while on site was, they were professional, mindful to take care of my home and ensure the products we're installed properly. Thank you to AM Roofing for providing my family and my home with a new roof that will protect our family for many, many years to come.

    Answer from pro:

    Thank you very much for your feedback

    Reply created 4 Aug 2017
  • Review from Marie Stull
    Rating: 5 out of 5
    Review left on 3 Aug 2017

    Insulation

    Andre was very. Ver Very hospitable helped me understand everything extremely well , mike was very clean vacuumed everything , covered everything and did the work perfectly, I've noticed for the last month that my house is much cooler and I haven't had to use my air conditioner very much so far! Great job thank you am insulation I will and have told all my friends about you !

    Answer from pro:

    Thank you very much for your feedback

    Reply created 4 Aug 2017
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 3 Aug 2017

    roof replacement

    We had two roofs replaced at our cottage near Owen Sound. Despite rain delays, the work was done efficiently and properly. However, sometime during work, with tarps being dragged on and off, a small strip of vinyl edging was lost from one dormer. When I contacted the office to have it repaired/replaced, I was given assurance by Brandon that it would be taken care of. Now he won't take phone calls or respond to email. How very sad that customer satisfaction at the end of the job is so lacking when the workers themselves aim to please!!

    Answer from pro:

    Thank you very much for the feedback. We will address the issue with Brandon, and make sure everything will be taken care of.

    Reply created 9 Aug 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Jul 2017

    Attic insulation removal and fill

    We got a recommendation from a Neighbour for AM Roofing and upon our appointment we were pleased with Troys enthusiasm and he was very informative! We were educated on how our roof is functioning with video and how it can function better, even heat reading of our attic at the time. We are happy with the company and Troy, and have already passed on the recommendation!

    Answer from pro:

    Thank you very much for the review. We're glad that you are happy with our company and the consultant.

    Reply created 31 Jul 2017
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 30 Jul 2017

    Roofing, insulation consultation

    I appreciated the time they took to answer questions and explain things clearly and in detail. The check in phone calls to ensure any additional questions is much appreciated and provides the sense that customer service is something I shouldn't have to worry about moving forward with their services.

    Answer from pro:

    Thank you very much for your feedback. Customer's satisfaction is our highest priority!

    Reply created 31 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jul 2017

    New roof and insulation top-up

    Mike has taken care of my roof replacement and insulation top-up. He inspected before and after the installation. He provided good customer service as well as educational advice. The installation was done in two days and cleanup was done decently at the end. The office staff provided excellent help too and always make sure I am comfortable with the next step. The roof looks nice as we expected. Hopefully good installation and Owen Corning's quality will keep me worry-free in the many years.

    Answer from pro:

    Thank you very much for the review. We are pleased that your roof looks nice as expected.

    Reply created 28 Jul 2017
  • Review from Kathy Peacock
    Rating: 5 out of 5
    Review left on 28 Jul 2017

    Additional attic insulation (brought up to code) and new roof shingles.

    Very amiable and hardworking crews on both projects. One small job to be completed. Sales presentation quite informative.

    Answer from pro:

    Thank you very much for your feedback

    Reply created 28 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jul 2017

    New roof and insulation

    The crew stripped and finished the job in fast time. Troy Spencer did an excellent job explaining details about the sale and answered all inquiries we had.

    Answer from pro:

    Thank you for your feedback

    Reply created 25 Jul 2017
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