AM Group Exteriors

Rating: 4.5 out of 5

AM Group Exteriors reviews (373)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Feb 2020

    Willow Drive Roof Replacement

    The Team from AM Roofing stripped my old roof covering and replaced it with a good looking product done very well. MY property was left as if they had never been there despite working in some adverse weather conditions. Very pleased with results.

    Answer from pro:

    Thank you very much for your feedback

    Reply created 3 Feb 2020
  • Review from Jude Leiman
    Rating: 2 out of 5
    Review left on 17 Jan 2020

    Attic insulation and tried to set up next project

    Do not sign with their financing company. You will be told that you don’t have to pay for 12 months, but they will put a lien on your home. The sales people are equal to vacuum salesmen. The last time I was about to complain, I received a call from a manager to try to make it up to us. We have a large project to give our exterior of our home a face lift. They said they would come out to take measurements, and still haven’t shown up. It’s been almost 2 months. The crew that did the work for removing and adding our insulation, were excellent.

    Answer from pro:

    Hi Jude. We are glad that the job went well and your house is insulated. In regards the financing company, we work with different financial institutions, and some of them lien the house against the money. It depends on client's credit, and not on our company. We've checked our system, and we cant find a client by your name in London. Please reach out to our London office to provide details about your job, and we will make sure to provide you with all the necessary services. Thank you

    Reply created 20 Jan 2020
  • Review from Gina
    Rating: 5 out of 5
    Review left on 14 Nov 2019

    Roof & Insulation

    I had AM Roofing do my roof and insulation. I am extremely happy with the way Rich and his crew worked. Very professional. I am also impressed with Jake and Corey who done my insulation showing me places that was never insulated and should have been. My attic is now bearable to sit in. Before it was either too cold in the winter or too hot in the summer. Amazing what the correct amount of insulation will do to your heating/ac bills. I want to thank everyone at AM Roofing in Owen Sound. They are now doing my garage because that is how happy I am with them.

    Answer from pro:

    Thank you for your feedback Gina.

    Reply created 17 Nov 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Nov 2019

    Great Small Job done with ease

    Fantastic Company, I called, they came, the work was done to perfection. AM Group, have made a super fantastic name for themselves. They work very hard and take extreme care of their customers. Thank you all at AM you all deserve it. Great job! Until the next time. KA & SP

    Answer from pro:

    Thank you very much

    Reply created 12 Nov 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Nov 2019

    Eavetrough and gutter guards

    Installed eavetrough and gutter guards. Excellent! Great clean up. Professional and friendly staff ... from quote, scheduling office, installers and billing department. Will use them again for sure.

    Answer from pro:

    Thank you for your feedback

    Reply created 6 Nov 2019
  • Review from Midland Informant.
    Rating: 5 out of 5
    Review left on 5 Nov 2019

    Roof Repair

    I had AM Roofing out here last week. To do blow off repairs on my house. The service tech quickly got my shingles replaced and recommended a full roof inspection. Sarah in the office booked an appointment with the production manager a week later for full roof replacement. Dalton was very thorough and professional, cant wait to get my new roof done.

    Answer from pro:

    Thank you for your feedback!

    Reply created 5 Nov 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Sep 2019

    New Roof and Eavestroughs

    We were very pleased with the installation of both the roof and eavestroughs in our home! Exceptional service and cleanup Also very prompt in dealing with any concerns and follow up! Thank you very much for your dedication To the team in Owen Sound Carylann Beatty (Port Elgin)

    Answer from pro:

    Thank you very much for your feedback

    Reply created 25 Sep 2019
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 19 Sep 2019

    Replacing Roof

    I would not recommend this company, their communication id horrible!! They promise great communication, but that is not the case. They will costs to your quote. They charged me 975.00 to remove an extra layer of shingles and I did not find this out until I had to pay the bill. DO NOT USE!!!

    Answer from pro:

    We feel horrible that you feel this way. This is why we have on on our contract "extra layers to be charged" and have it initialled to try to avoid these things, as well as at the time of the project we did reach out to you and allow you to know that we were indeed looking at a second layer. Although there were a few minor issues that were taken care of in a very timely manner, we thought to make things right we would give you the rain trays in as a courtesy, free of charge (Cost of 350 + HST) We also gave a break on the price on the second layer. We thank you very much for your business and look forward to standing behind your roof with the industry's strongest warranty

    Reply created 24 Sep 2019
  • Review from Customer of AM Group Exteriors
    Rating: 5 out of 5
    Review left on 16 Sep 2019

    Blocked Eves-through

    I recently moved into my new home a month ago and found that I had a blocked or damaged eves-through. It was not draining properly. I called the AM Group to come out and provide an estimate so I could get it fixed. Mitch came out on a Saturday and pulled out 3 tennis balls and fixed it without issue. He was very friendly and indicated that it was standard and would not charge me for coming out. It was part of the free estimate. No major work needed to be done. Thank you Mitch for helping me. Julie Preston

    Answer from pro:

    Thank you for your feedback

    Reply created 16 Sep 2019
  • Review from Andrew Jacob
    Rating: 5 out of 5
    Review left on 22 Aug 2019

    Attic insulation/ventilation and eavestrough/soffit replacement

    I previously tried getting the work I needed done (attic insulation/ventilation and eavestrough/soffit replacement) by a Kitchener roofing company that provided horrible service. The estimator was unprofessional, it took me two months to get a proposal, and the work never got done because my "paperwork got set aside." During the estimate, the estimator from the company I tried before made no attempt to fix a leaking chimney which was why I needed a roofing company in the first place. That company eventually stopped getting back to me. AM Insulation Solutions and AM Roofing Solutions were the direct opposite of what I experienced with the company I tried before. Larry, the estimator, was above all else a hard worker. I would describe his estimate as "high-tech." He took photos and video of the problem areas including the attic and gave me a professional video presentation of what was going on up there on the spot. My estimate was also provided on the spot, and Larry prepared the proposal and got all the paperwork processed quickly. He went well above and beyond my expectations by working on the leaking chimney himself while he was here for the estimate for all the attic/roofing work I needed done. My work was done by the AM crew in two stages: (1) insulation, and (2) roofing. The insulation went much quicker than expected (maybe an hour and a half), and the cleanup was pretty much perfect. The eavestrough/soffit work was done by a very hard-working and professional duo who stayed here for 13 hours to get the job done. Cleanup was 99%; I found a just a few odds and ends in the grass afterward which is pretty impressive considering how much material they were working with that day. I also appreciated Larry's final inspection after the work was done when we thoroughly reviewed the results. As a relatively new homeowner, I've only dealt with two roofing companies: the first one being horrendous, and the second one being AM, an awesome company in my experience. Don't waste your time--get in touch with AM for any of their home renovation services!

    Answer from pro:

    Thank you very much for your feedback. We're glad that your project went as expected and you're are happy. Customer satisfaction is our priority!

    Reply created 4 Sep 2019