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Centra Windows & Install Pros (Calgary)

Rating: 4.9 out of 5

Centra Windows & Install Pros (Calgary) reviews (423)

  • Review from Andras Egyed
    Rating: 5 out of 5
    Review left on 11 Apr 2019

    Window and door upgrade

    I bought my house six years ago and it had really old doors and windows. I was referred to supreme windows by my parents who had been working with Karl at Supreme for years now doing all the windows on their house. Since purchasing my house I have replaced 3 doors and 8 windows. I’ve upgraded to triple pane and I would never install anything less. From the initial visit with Karl to the install and even any service calls after the fact the employees at Supreme are great to work with. The quality of the windows is 5 star. I would recommend anyone looking for new windows to consider Supreme. I’ve got 5 windows to go and I can’t wait to get the whole house done!!!!!!!

    Answer from pro:

    Hello Andras, Thanks for taking the time to give us a 10 star review! We appreciate your business and look forward to working with you on the next phase of your project. Regards, Gordon / Director of Sales and Marketing

    Reply created 12 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Apr 2019

    Window and Garden Door Install

    Supreme windows was recommended to me by two co-workers. I started out dealing with Wes Willet. He was prompt providing a quote for the work. He didn’t rush us to make a purchase or bother us after giving the quote. He encouraged us to slow down and come to the show room and see the product prior to purchase. We replaced 16 sliding windows with the crank style windows and a sliding door with a garden door. Dave was the next person to contact us to tell us that the windows were ready to go. He quickly scheduled us in. He told me how many guys were showing up, what time they started, how long it will take, and who our point of contact would be. From there I met Ryan who lead the crew. He and his team were very friendly to my wife and I. Over the 3 days we would come home and any of the crew we encountered were friendly and would always stop to quickly chat. After the crew went home, I would look at the work completed and was very happy with the quality work they did. Ryan and I would text when needed he was great at quickly responding. I had a few requests throughout the project and Ryan completed them all with no questions asked or no threats of cost increase. On the morning they were installing the garden door I wanted the trim around the door to look a certain way. Sent pictures of what I was thinking and when I came home it was done the way I wanted. Once completed Les contacted me and asked how I thought it went and if I had any issues. I had one small issue on my siding needing repair and he immediately said no problem send a picture and we will fix it. Overall great group of guys. I would highly recommend them and would use them again. Great experience start to finish and a great group to work with. Thanks Team Supreme

    Answer from pro:

    Thank you so much for the detailed and thoughtful review! We really appreciate your business and support. Enjoy your new windows. Regards, Gordon / Director of Sales and Marketing

    Reply created 11 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Mar 2019

    New Home Window Replacement

    When obtaining quotes we were very impressed with Sean, Renovation Consultant. He is very professional , cordial and knowledgeable. Sean has an extensive background in bldg. renovation projects which we valued greatly. Sean answered all our questions clearly and encouraged us to visit their show room and tour their Calgary manufacturing plant - which we did. We felt Superior was flexible in responding to any specific requests we made. Superior's installation schedule was adhered to. Zach and Lucas managed the window install and precisely communicated all procedures and enthusiastically answered all our questions. We were comfortable with the entire install crew working in and outside our home. They diligently kept the site clean at all times. There were a couple of minor repairs that Zach noted to us and they were completed within two weeks. We are extremely happy with our new windows and Superior Windows is highly recommended.

    Answer from pro:

    Hello Mark, Thanks for the thoughtful and detailed review. We really appreciate your support and business. Enjoy your new Windows! Regards, Gordon / Director of Sales and Marketing Supreme Windows

    Reply created 19 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Mar 2019

    Replaced all existing windows and exterior doors

    The entire team at Supreme Windows were professional, honest, provided expert advice, and the communication was exemplary. The whole project from purchase to install to benefits of the products have exceeded my expectations.

    Answer from pro:

    Hello - Thanks for the 10 Star review! Enjoy your new windows. Regards, Gordon / Director of Sales and Marketing

    Reply created 4 Mar 2019
  • Review from Sue Erickson
    Rating: 5 out of 5
    Review left on 23 Jan 2019

    All original windows replaced in home built in 1989.

    Our experience working with Supreme Windows has been very positive right from the beginning. Our sales rep. Sean was very knowledgeable and helped us get the best product for a reasonable price. We replaced eight old wood frame and aluminum sliders with triple pane casement or fixed windows. We chose interior trim in wood rather than pvc. The work was done in 2 days with 2 crews. All the installers were respectful and pleasant. They did quality work and cleaned up after they were done. We were very happy with the finished product and have noticed a big change not only to the look of the house but reduced draft and frost build up. We would recommend the company to friends and family.

    Answer from pro:

    Hello Sue, Thanks for taking the time and giving us such a positive review. As an organization, we strive to provide an exception customer experience. Enjoy your new windows! Regards, Gordon / Director of Sales and Marketing

    Reply created 24 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jan 2019

    Windows

    Great job, smooth process, great people, easy to deal with, cleaned up good. Overall extremely satisfied

    Answer from pro:

    Hi Scott, Thanks for the 10 Star Review. We really appreciate your business and support. Regards, Gordon / Director of Sales and Marketing

    Reply created 18 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jan 2019

    Patio door and bedroom window

    The workers were punctual, polite and knowledgeable. Another appointment had to be made for the patio door casement and I received the same great service. I’m very satisfied.

    Answer from pro:

    Hi Cathy, thanks for the 10 Star Review. We appreciate your support and business. Regards, Gordon / Director of Sales and Marketing

    Reply created 18 Jan 2019
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 15 Jan 2019

    replace leaking windows

    Windows were replaced in one day as agreed upon. It took as long as in initial suggested to order the windows and have the windows installed at the proposed date.

    Answer from pro:

    Hello Judy, Thanks for taking the time to give us a positive review. We appreciate your business. Regards, Gordon / Director of Sales and Marketing

    Reply created 16 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jan 2019

    Great windows

    Supreme makes great windows and we love the oak trim on the interior. The installers they used were professional and efficient. Rotted wood was found under one window and they immediately rebuilt the wall, as seen in one of the photos here.

    Answer from pro:

    Hi Glen, Thanks for taking the time to give us a 10 Star Review! We sincerely appreciate your business and support. Enjoy your new windows! Regards, Gordon / Director of Sales and Marketing

    Reply created 14 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jan 2019

    New Windows and Doors throughout the house

    The process to replace all our windows to different sizes went smoothly first with the estimator and then with the crew that came down to install them. The job was difficult as we changed the size of all the windows and added a garden door where an existing window existed. This required extensive cutting of old stucco on the exterior and also re framing the walls to fit in the new products. The crew was friendly and gentle while working in and out of the house Thank you to Karl and the Ryan and Ryan installation crew

    Answer from pro:

    Hello Eric, Thanks for the thoughtful and positive review. Our staff strives to provide exceptional customer service. Thanks for your business. Enjoy your new windows and garden door. Regards, Gordon / Director of Sales and Marketing

    Reply created 14 Jan 2019
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