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Centra Windows & Install Pros (Calgary)

Rating: 4.9 out of 5

Centra Windows & Install Pros (Calgary) reviews (423)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Nov 2018

    We had three bedroom windows replaced and the living room window enlarged and replaced.

    We did have weather delays. The install contractors were good. The one team member was conscientiousness, did an excellent job. Finally after four months waiting for a spot and no weather delays the windows are in. There was a blemish on one of the screens and the service dept is ordering a new one!

    Answer from pro:

    Hello Theresa, Thanks for taking the time for the thoughtful review. Enjoy your new windows! Regards, Gordon / Director of Sales and Marketing

    Reply created 27 Nov 2018
  • Review from Ron Gebert
    Rating: 5 out of 5
    Review left on 27 Nov 2018

    Replaced two front windows with new energy efficient windows

    Workers were on time, courteous, and took the time to explain what they were going to do. Finished the job in about 3 hours and the windows look excellent.

    Answer from pro:

    Hi Ron, Thanks for the 10 Star review! Enjoy your new windows. Regards, Gordon / Director of Sales and Marketing

    Reply created 28 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Nov 2018

    Window replacement

    The new windows have totally modernized our front room and the crew were very friendly and left the work area spotless after they had finished can not believe the difference it has made to our home a total professional job

    Answer from pro:

    Thanks for the 10 Star Review! I am glad you are pleased with the results. Regards, Gordon / Director of Sales and Marketing

    Reply created 19 Nov 2018
  • Review from Customer of Centra Windows & Install Pros (Calgary)
    Rating: 5 out of 5
    Review left on 13 Nov 2018

    New window

    Two fantastic guys put in my new window and did a great job. I’m impr we the work and how long it took which was less then two hours. Thanks Zack and Alex. I would recommend your company to my friends.

    Answer from pro:

    Hello, Thanks for taking the time and giving us your feedback. Our installers take a lot of pride in their work. Enjoy your new windows! Regards, Gordon / Director of Sales and Marketing

    Reply created 15 Nov 2018
  • Review from Customer of Centra Windows & Install Pros (Calgary)
    Rating: 3 out of 5
    Review left on 11 Nov 2018

    Multiple windows and a garage man door

    I will start by saying that the quality of the windows have been fantastic and the installers have all been courteous and very helpful. I have been replacing windows a few at a time and the first couple projects went very well with minor hiccups (the interior trim was poorly finished, but the second installer noticed this and quickly fixed it). Then it started to get hard to get any updates or information from our sales rep. It felt like I was having to track them down to give them my business instead of the other way around. The final straw was getting our garage man door replaced. The door seemed okay until the temperature changed even a couple of degrees and then it would jam up so tight you couldn't lock or unlock it. We tried adjusting it etc but it became obvious it needed to be replaced. When people came by to reassess or fix it, they never seemed to be informed on what the last person had done or had decided needed to be done, causing them to be unprepared to fix it and having to rebook. After countless visits (I lost track upwards of 6 trips out here for 1 door) the door finally seems to be okay. Unfortunately the lack of follow up and the amount of struggle it was to get the issue resolved made me select a different window company to finish the job.

    Answer from pro:

    Hello, We are very sorry for the inconvenience and frustration this caused you. We strive to ensure that the job is done correctly and continued to come back until the door was working properly. If you have any further concerns please do not hesitate to contact me directly. Regards, Gordon / Director of Sales and Marketing

    Reply created 13 Nov 2018
  • Review from Lana and Terry
    Rating: 5 out of 5
    Review left on 7 Nov 2018

    Replaced 13 windows in our home over two days

    The installation team of Larry, Jer and Shea did outstanding work in removing our old windows and installing the our new windows over two days. They exercised great care in protecting our home from any damage in performing this work which included 13 window with triple pane glass being installed throughout the entire house on two levels. They worked continuously from arrival until they left at the end of the work day except for a lunch break. They cleaned up all construction debris and they communicated well with us throughout the work. The new windows look great inside and out and we could not have had a better installation experience.

    Answer from pro:

    Hello Lana, Thanks for the glowing review! Our crews strive to ensure that they provide an exceptional customer experience. Enjoy your new windows. Regards, Gordon / Director of Sales and Marketing

    Reply created 7 Nov 2018
  • Review from tomgrypma
    Rating: 5 out of 5
    Review left on 2 Nov 2018

    Installed new windows.

    We had received a quote from Ed at Supreme Windows . He came to the house and was very friendly and he gave us some awesome suggestions for different window designs,that we had never even thought of. The windows were installed on schedule and the quality of the windows and the installation job done by Zach and Alex was very good! They did such a nice job! Arrived on time, worked great together to get all 5 windows put in, and did a great job tidying up when they were finished! We couldn’t be happier!

    Answer from pro:

    Hello, Thanks for the detailed thoughtful review! Enjoy your new windows and thanks for your business. Regards, Gordon / Director of Sales and Marketing

    Reply created 5 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Oct 2018

    Window Replacement

    Supreme replaced all the south facing and garage windows plus the glass in the back door. So very pleased with the outcome as I had made a number of requests and every one of them was taken into account and completed exactly as I had asked. The installation was done by Zach and one of his crew from ZSC Contracting and, not only did they do an amazing and fast job on the install but were polite, courteous and knowledgeable and did a great job cleaning up. I will definitely be getting Supreme to do the rest of my windows when the time comes!

    Answer from pro:

    Thanks for the 10 Star Review! Enjoy your new windows. Regards, Gordon/ Director of Sales and Marketing

    Reply created 18 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Sep 2018

    Window Replacement

    I had all my windows replaced and the garden door. I was very impressed with the options Supreme could offer and the flexibility. I found other companies had limited options for my garden door and Supreme had some great choices. The installers had everything done in about 6 hours and did great work cleaning up behind themselves. I would definitely recommend Supreme for Windows and Doors!

    Answer from pro:

    Hi Andrew, Thanks for the 10 Star review! We really appreciate your support. Enjoy your new windows and garden door. Regards, Gordon / Director of Sales and Marketing

    Reply created 24 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Aug 2018

    Window replacement

    I am so happy with my new windows. It was a pleasure to deal with everyone at Supreme. Tom was an excellent rep. He answered all of my questions and made several thoughtful recommendations. He was prompt about replying to me and getting me whatever information that I needed. He was a awesome to deal with. Zach and his crew, ZSC Contracting Inc. were equally amazing when they did the installation of my windows. I couldn’t be happier with the job that they did, especially maneuvering around a few glitches presented by my old house! They were courteous, professional, helpful and, most importantly, did a wonderful job! Thank you for my awesome new windows and for making this one of the smoothest renovations I have done.

    Answer from pro:

    Hello Robyn, Thanks for taking the time and submitting this 10 Star Review! We really appreciate your business and support. Regards, Gordon / Director of Sales and Marketing

    Reply created 23 Aug 2018
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