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Centra Windows & Install Pros (Calgary)

Rating: 4.9 out of 5

Centra Windows & Install Pros (Calgary) reviews (423)

  • Review from Customer of Centra Windows & Install Pros (Calgary)
    Rating: 4 out of 5
    Review left on 2 Jun 2017

    Window, two sets of patio doors

    I originally reviewed supreme windows and was not satisfied. But then they sent out a technician and rectified the problems. They were very apologetic. Overall I am very happy with the quality of the window and doors. If we need more windows or doors I would call them again.

    Answer from pro:

    Hello, My sincere apologies. We strive to provide exceptional service to all of our customers. Please contact me and I will address your concerns. Regards, Gordon / Sales Manager Supreme Windows

    Reply created 2 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 May 2017

    Window Replacement

    From first contact through follow-up Supreme Windows have been first class. Their staff are efficient, knowledgeable, courteous, and helpful. They have gone a step beyond what was expected. Their windows have also exceeded our expectations. The Windows are easy to care for, lovely to look at, and have provided a sound barrier to the outside world. Karl Bergen especially has been a dream to deal with, responsive and so knowledgable. Go Supreme!

    Answer from pro:

    Thanks for the 10/10 Review! We really appreciate it. Regards, Gordon / Sales Manager Supreme Windows

    Reply created 31 May 2017
  • Review from Customer of Centra Windows & Install Pros (Calgary)
    Rating: 5 out of 5
    Review left on 13 May 2017

    4 new windows and 2 new doors

    My entire experience with Supreme was positive from the Sales Representative to the Installers. Art, the sales represtentative was very helpful and patient as I struggled with the best window for my kitchen and also changed my mind on the front door. Dimitri and Chrystel worked amazingly as a team. One would yell "Up!" and the other knew to lift the window or door up. Or one would yell "Out!" and the other knew to move the door or wondow out more. They also cleaned up when they were done and even hung my outdoor thermometer.

    Answer from pro:

    Hello - Thanks for the detailed 10/10 Review! Regards, Gordon / Sales Manager Supreme Windows

    Reply created 15 May 2017
  • Review from Rebecca Lee
    Rating: 5 out of 5
    Review left on 30 Mar 2017

    Replaced 7 windows

    The workmanship of our installers Demetri and Crystal was fantastic and done to perfection. They are clearly passionate about their work, as Demetri said that he does the work as if it is for his own home, not just for a living. Even though it was not his job as a sub-contractor, he also went out of his way to address my concerns and explain some things which our salesperson Ed had not explained completely accurately. My only complaint would be that sometimes it seems a bit difficult to reach them. Ed, for example, did not get back to me on some things after the contract was signed. Also, the installers cleaned up most things but left a few nails, screws, and sharp remnants which I had to pick up afterwards so my dog wouldn't step on them. But this is pretty minor considering that they were very detail-oriented with the windows, which is what matters the most.

    Answer from pro:

    Hello Rebecca, Thanks for your positive review and feedback. Regards, Gordon / Sales Manager Supreme Windows

    Reply created 31 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jan 2017

    Quality products, quality workmanship

    So happy we chose Supreme Windows for our ongoing project of replacing our aging windows – a few each year. They've been fantastic and we love the results. Thank you.

    Answer from pro:

    Hello Mrs.Sengl, We are pleased to hear that your project is going well and that you love the results. We appreciate your feedback and thanks for the 10 Star Review. Regards, Gordon / Sales Manager Supreme Windows

    Reply created 25 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jan 2017

    Window Replacements

    Dimitri & Christel replaced my windows and are amazing. I can't say enough about the fantastic job they did, how pleasant and helpful they were. They were quick, respectful and friendly. I'm so happy with my new windows and highly recommend Dimitri and Christel and Supreme for those fantastic new windows.

    Answer from pro:

    Hello D Murphy, Thanks for the recommendation and 10 star review. We really appreciate it! Enjoy your new windows. Regards, Gordon / Supreme Windows Sales Manager

    Reply created 23 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jan 2017

    Windows

    I had very little interest in replacing our windows but agreed to do so because, you know, my wife did. What an amazing experience, starting with the sales man Karl Bergen who was a pleasure to visit with, he took time to answer every question we asked & filled us with confidence that our purchase, if we made one, would be a good one. Next came the instillation which Dave McDonald did all that he could to balance our needs & the weather which by this time was not helping. The install crew on a cold day, with some snow in the forecast, was a joy to see. Professional, they went about their business in an orderly & quiet way, no "rasta" box blaring, cleaned up behind them & left our new widows gleaming. Finally the windows were so much more than my expectations I am still trying to convince my wife that it was indeed my idea.

    Answer from pro:

    Hi Stan - That is quite a story! Thanks for taking the time to share your experience with Supreme Windows. We really strive to provide exception customer service and I am glad to hear that you had such a positive experience. Enjoy your new windows. Regards, Gordon / Sales Manager Supreme Windows

    Reply created 9 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Dec 2016

    Door and Window Replacement

    We hired Supreme Windows to replace our front and back doors in 2015. The job was completed and we were completely satisfied with the material and installation. In 2016 we had Supreme do replacement on all 18 windows in our house. Our satisfaction with the material and workmanship once again was awesome. The installers cleaned up after themselves every day and the end result is very impressive. I would definitely recommend Supreme Windows for your door or window projects.

    Answer from pro:

    Hello Don, Thank-you so much for the 10/10 review and your repeat business! We really appreciate it. Regards, Gordon / Sales Manager Supreme Windows

    Reply created 6 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2016

    Supreme Experience

    I ordered 21 windows to replace the old rotting wooden windows in my house. All the windows were made perfectly to fit the opening of the existing window without any changes to existing siding or interior trim. Some windows were very large with many panes and they turned out perfect. Service team was fast and helpful. I would recommend Supreme Windows to anyone looking for replacement or new windows.

    Answer from pro:

    Hi Kassem, Thanks for the 10/10 Review! Team Supreme strives to provide an exceptional customer experience. Enjoy all of your new windows! Regards, Gordon / Sales Manager Supreme Windows

    Reply created 15 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Oct 2016

    Excellent Service

    I had 4 windows and a new front door installed by Supreme Windows on October 14, 2016. I hadn't expecred the job to start until the beginning of November but they had a cancellation and were able to fit me in earlier. Christel and Dimitri were fantastic. The work they did is top notch and I'm very happy with the results. They answered all of my questions and were very personable and friendly. They completed the job in one day. Les, who estimated tbe job, offered suggestions based on what would work for me and keep me within my budget. I will absolutely recommend Supreme Windows to anyone looking for the services they offer.

    Answer from pro:

    Hello Linda, Thanks for the 10/10 Review! we really appreciate the feedback. Les is an excellent Renovation Consultant who strives to provide an exceptional customer experience. I am glad to hear that we were able to install the order prior to the date promised. Regards, Gordon / Supreme Windows & Doors Sales Manager

    Reply created 1 Nov 2016
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