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Centra Windows & Install Pros (Calgary)

Rating: 4.9 out of 5

Centra Windows & Install Pros (Calgary) reviews (423)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Oct 2016

    Full home window and door replacement

    Once we decided to replace all the exterior door and windows in our home we went through a detailed quote/evaluation process with 7 Calgary area window & door suppliers. This evaluation included mom & pop shops all the way to big box stores. During the quote process Karl with Supreme stood out as the most experienced and dedicated sales person. He pulled tape providing final dimensions that included a guarantee of reusability of our current window coverings. All were reusable (but they looked old next to our new windows so we replaced them). As part of our evaluation we requested quotes on comparable units (double & triple pain, steel doors & fiberglass doors) from each supplier. For the level of quality we were looking for Supreme came out on top. They quoted a quality product at a competitive rate. We are very pleased with Supremes’ product and installation. Karl’s commitment before, during and after the sale is remarkable. He will provided assistance at radicals hours during all phases of the deal.

    Answer from pro:

    Thanks for the detailed 10/10 Review Matthew, we really appreciate the feedback! Karl is a very dedicated and knowledgeable Renovation Consultant. Enjoy your new windows. Regards, Gordon / Sales Manager Supreme Windows

    Reply created 25 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Oct 2016

    Front Door

    We were so happy to have our new front door installed on Wednesday. It has added great curb appeal to the house, and feels so much more secure and weather tight than our previous 45 year old door. We were very pleased with your installers, Dimitri and Christel. Not only were they punctual and extremely professional but it was evident that Dimitri took great pride in his craftsmanship and was very meticulous. He also took the time to explain certain steps in the installation process that he felt was important for us to know. The work site was left spotless, inside and out. Overall, it was a pleasure to have them work in our home. Thank you.

    Answer from pro:

    Hello, thanks for the thoughtful review. Our Install Teams strive to provide exceptional service. Dimitri and Christel are top notch professionals. Enjoy your new door. Regards, Gordon / Sales Manager Supreme Windows

    Reply created 7 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Sep 2016

    Window replacement

    We are very pleased with our new windows. The product is well manufactured and of excellent quality. We were particularly impressed with the installers- Dimitri and Christel. They went above and beyond to ensure that the installation was done perfectly. Dimitri even replaced a broken window handle in a different existing window. They ensured the workspace was cleaned up upon completion of the job.

    Answer from pro:

    Thank-you for the 10/10 Review. The Supreme Team strives to provide exceptional customer service. I am glad to hear that you are pleased. Regards, Gordon Sales Manager Supreme Windows

    Reply created 28 Sep 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Sep 2016

    Window and Patio Door Installation

    12 windows and a patio door were replaced in our 60-plus year old home in the last two weeks. Excellent quality product and excellent service. Triple pane glass cuts out most of the street noise in our heavily trafficked area. Karl set up what we needed with precision and accuracy. His professionalism and expertise were greatly appreciated. Dave kept the project on time and solved any issues that arose promptly and fairly. The installers worked carefully and efficiently, and thoroughly cleaned up when they were done. Thank you Supreme Windows for your top quality product and excellent service from beginning to end, and for making our home more beautiful inside and out.

    Answer from pro:

    Hello Barbara, Thank-you for the detailed review. The Team at Supreme strives to provide our customers with exceptional customer service. I am glad to hear that you had such a positive experience. Enjoy your new triple pane windows! Regards, Gordon / Sales Manager Supreme Windows

    Reply created 15 Sep 2016
  • Review from Customer of Centra Windows & Install Pros (Calgary)
    Rating: 5 out of 5
    Review left on 23 Aug 2016

    Screen for Basement Window

    When I built my house Supreme Windows was the window supplier and installer. I have always been extremely happy with my windows and dealings with Supreme Windows. Recently I had to replace my basement screen as it had been chewed up by a mouse. I contacted Supreme Windows and dealt with Heather, is was so easy to deal with her and she was quick to get me the right size for the basement screen as it was a larger screen than the regular size that is put in basement windows. The screen fit perfectly. However I noticed that the tabs that hold the screen in had snapped off. I called Heather and she scheduled a service technician to drop by and take a look. The service technician replaced the tabs on the basement window and also adjusted the metal parts on the screen without being asked to so that the screen would fit better. Both Heather and the Service Technician provided excellent customer service. I highly recommend using Supreme Windows.

    Answer from pro:

    Thanks for the 10/10 Review and recommendation! Heather strives to ensure that the service crews provide exceptional customer service. Regards, Gordon / Sales Manager Supreme Windows

    Reply created 23 Aug 2016
  • Review from Customer of Centra Windows & Install Pros (Calgary)
    Rating: 5 out of 5
    Review left on 16 Aug 2016

    Exit Door Installation

    I would like to comment that Crystal and Demitree (not sure of spelling of his name) did an excellent job in installing my front and back exit doors. I have been telling people how good of a company Supreme Windows is. I will be recommending Supreme Windows to have the rest of the doors replaced by Supreme Windows. Thanks for all of your hard work. Debra

    Answer from pro:

    Thanks Debra for the 10/10 review and recommendations! Our dedicated installation crews pride themselves on providing exceptional customer service. I am glad to hear that you are fully satisfied with their work. Regards, Gordon / Sales Manager Supreme Windows

    Reply created 16 Aug 2016
  • Review from Customer of Centra Windows & Install Pros (Calgary)
    Rating: 5 out of 5
    Review left on 5 Aug 2016

    Excellent

    We had our main floor windows replaced in our 1970s bungalow this week and they look absolutely fantastic. We could not be happier. From the initial consultation with Ed who was so patient and understanding with a 16 month old running around during the quotation process. He didn't try to up sell us. I told him exactly what we were looking for and he provided us with exactly that. He was incredibly easy to deal with on such a huge purchase for us. The installation was a breeze with Ryan and crew. We had absolutely no issue with anything. We chose supreme because it is based in Calgary including the manufacturing as well as the price. Can't beat it. We'll be back for doors in a few years. Thanks Supreme.

    Answer from pro:

    Hello, Thanks for the detailed 10/10 review. We truly appreciate the feedback. Regards, Gordon / Supreme Windows Sales Manager

    Reply created 8 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Aug 2016

    Window installation

    The installers were on time, well prepared and very efficient. They took care of any mess they created and when finished, one would hardly know they were there except for the sparkling clean windows. In addition, kudos to Dave the sales manager who also provided excellent service.

    Answer from pro:

    Thanks for your 10/10 Review. Dave and his Installation Crews strive to ensure that our customers receive exceptional customer service. Regards, Gordon / Supreme Sales Manager

    Reply created 5 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jul 2016

    New Exterior Doors

    I have recently had all my exterior doors replaced by Supreme Windows and Doors. I would like to thank everyone involved - sales rep. Jamie, and crew Ryan and Dave - for their exceptional customer service and work. I am very happy with the quality of the doors and with the quality of the work. Jamie, Ryan and Dave were a pleasure to deal with. I look forward to working with each of them again when I begin the task of window replacement. I will definitely recommend Supreme Window and Doors to others. Thank you. Lynda

    Answer from pro:

    Thank-you Lynda for the 10/10 Review and Recommendation! Jamie is an experienced Renovation Consultant that strives to ensure that his customers have a positive experience. We look forward to work with you again in the future. Enjoy your new doors! Regards, Gordon / Sales Manager Supreme Windows

    Reply created 25 Jul 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jul 2016

    Replace all windows on main floor

    I'm in Calgary, don't know how Toronto got in there nor how to change it. Ed at Supreme Windows attended our home and helped us make choices for new windows for our 49 year old bungalow. He made no attempts to "upsell" our choices. The installers arrived early on the scheduled day and were professional, quick and cleaned up any mess. They laughed at my stupid joke about them putting holes in my house. We needed a followup to complete a custom finish for our bathroom window. It prevented the need to mess with the tile in the shower. I never give 10/10. I did for these guys.

    Answer from pro:

    Hello Brian, we really appreciate the feedback and 10/10 Review from you! The Team at Supreme Windows strives to provide exceptional customer service and we are very happy that you are pleased with our service and work. Enjoy your new windows! Regards, Gordon / Sales Manager Supreme Windows

    Reply created 11 Jul 2016
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