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Centra Windows & Install Pros (Calgary)

Rating: 4.9 out of 5

Centra Windows & Install Pros (Calgary) reviews (423)

  • Review from Customer of Centra Windows & Install Pros (Calgary)
    Rating: 5 out of 5
    Review left on 12 Jan 2016

    Project with Karl Bergen and Supreme Windows Calgary

    Hi Karl, We got our doors finished and completed by Artur today. As promised here are a couple of photos for your collection. Enlarge the photos to see the wood grain, a true art indeed. We are so pleased with both our doors but the front door definitely adds a superior quality that will welcome friends to our home. Thanks for all your support and directing us through this whole process. Just straight A's all around. Thanks again Karl, Stan.

    Answer from pro:

    Hello Stan - Thanks for the Excellent review. Enjoy your new door.

    Reply created 18 Jan 2016
  • Review from Customer of Centra Windows & Install Pros (Calgary)
    Rating: 5 out of 5
    Review left on 12 Jan 2016

    Multiple repeat client of Karl Bergen and Supreme Windows Calgary

    Hello Karl, I have found you to be a true professional, knowledgeable, well organized and repsonsive to any and all queries. Your responses to my queries were based upon my needs and your product recommendations were based on those needs. The installs have been done in a timely manner and the quality of the work is impressive. I am a technical Sales representative and a tradesman myself and I would not hesitate to recommend you, your product and your installers to anyone who might ask. Thanks for all your help with our project. Phil Stock

    Answer from pro:

    Hello, as a technical Sales representative and a tradesman, we really respect your positive feedback! Karl is an Industry leading Renovation Consultant. As a local manufacturer we appreciate your recommendation. Gordon Sales Manager Supreme Windows

    Reply created 18 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jan 2016

    Entire home completed with Karl Bergen and Supreme Windows

    We had all our windows replaced in May 2015. Karl Bergen was our initial contact. Karl came over to our place and spent at least 2 hours going over the various options, even to give suggestions on window casing and paint to apply on casing prior to installation. I'm pretty detailed and so appreciated the time Karl took to answer all my questions, including follow-up emails prior to signing the contract. Karl was excellent to deal with..Patient, detailed and works hard to satisfy the customer. We ended up going with their Legacy Series. When it came to window installation we had Ryan and Matt and one other doing the install. Completed in under 2 days. They pulled out original wood windows, installed new windows including spray foam insulation, cladded window frames, applied my pre-painted casing, lightly caulked casing - all professionally completed. They ended the job with a thorough cleanup. We had the service crew come in once to replace one of the glass units that had a scratch. Greg did an excellent job replacing the glass. The surprise of the purchase was how much the Triple Low E windows keep the heat out during the Summer and this included going through the Summer without window covers! Another pleasant surprise was how much the new windows keep the noise out. As of this writing we haven't experienced extreme cold but having gone with Triple glazed Low E windows I don't expect any issues. Overall very pleased with our Supreme WIndows purchase. Regards, Mervin

    Answer from pro:

    Hello Mervin, We at Supreme are very pleased that you had a positive experience with our company. Karl is an Industry leading Renovation Consultant and he really takes pride in meeting his customers needs. Enjoy your new windows! Gordon Supreme Sales Manager

    Reply created 18 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jan 2016

    Repeat Clients of Karl Bergen on Large Scale window replacement

    Karl is one of the most experienced and honest sales representatives we have met in Calgary. He has solid knowledge and experience on house window replacement and we really enjoy working with him on our home renovation project. Definitely we will give him a score 10/10! thanks Karl! Regards, Jason

    Answer from pro:

    Thanks Jason for the 10/10 Review. We really appreciate it!

    Reply created 18 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jan 2016

    Triple Low E windows and Patio door with Karl Bergen and Supreme Windows Calgary

    To whom it may concern, We would like to express our wholehearted recommendation of Supreme Windows. We had Supreme replace all of the windows in our home and a patio door in 2015. Karl Bergen's sales service wasn't just low-pressure, it was no pressure. We appreciated that he always made sure to take the time to answer all of our questions and make himself available to show us our product options. When Karl made suggestions it was always genuinely focused on giving us the best outcome and value for our money, rather than to achieve a higher sale. He also made sure to follow-up while we were deciding our options and make sure we knew of things like price specials that would enhance the value we received. The installation team was excellent. Cory, Jim and Carl were friendly, maintained a clean work-site and answered any questions I had during the installation of our windows. We required a few small tweaks after installation, and the office staff and service team handled our concerns quickly and with professionalism. We are very happy with the results and would not hesitate to give our recommendation for Karl Bergen, as well as Supreme Window's product, installation and service. Charles and Michelle

    Answer from pro:

    Thanks Charles and Michelle for the excellent detailed review! Gordon Sales Manager Supreme Windows

    Reply created 18 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Dec 2015

    Small Reno project

    We recently had 4 windows and an entry door replaced. After obtaining 3 quotes with a price range difference of about $9000, we chose Supreme. Their price was in the middle and we felt it was fair and represented good value and quality. From the first visit with Les in Sales, right through to installation, it was an outstanding customer experience. I was in their showroom twice and they provide a top notch, consistent customer experience. Follow up contact after installation is prompt and exceptional. The fact that they make their products here was influential... We wanted to keep Albertans working! Next time, I won't bother with several quotes for the last 4 windows, I'll call Les at Supreme!

    Answer from pro:

    Thank-you Sue for the exceptional review! Les is an experienced Renovation Sales Consultant and makes every effort to satisfy his customers. We really appreciate your business and a as local manufacturer you are helping to keep Calgarians working! Thanks. Happy New Year and Best Wishes in 2016. Gordon Supreme Sales Manager

    Reply created 30 Dec 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Dec 2015

    Replace windows

    Supreme Windows was great to work with. The estimator very knowedgable and was willing to consider unusual window options. The cost to do all windows was beyond our current budget, so they were able to prioritize a few windows and do just those ones. Wood jambs look great and the windows are working perfectly!

    Answer from pro:

    Hello Glen, we at Supreme are pleased that you are enjoying your new windows. Our renovation consultants strive to ensure that we are best able to meet your needs. Happy New Year and Best Wishes in 2016!

    Reply created 28 Dec 2015
  • Review from Shelly Bischoff
    Rating: 5 out of 5
    Review left on 16 Dec 2015

    new loft windows

    We obtained 3 quotes to install 4 new windows in our loft. We found Art who came to quote the product very knowledgeable and receptive to listening to our needs and questions. The installers Dan and Trevor came this week to install the windows. They did an exemplery job of installing the windows, putting drop clothes down to protect our floors, clean up during and after the process and even helping us repair the jamb of our front door ( above and beyond the duty! Our only concern was the length of time for manufacturing the product however we ultimately are happy to wait for a quality product. We are happy to highly recommend this supplier

    Answer from pro:

    Thank-you Shelly for your feedback. We are glad to hear that you had such a positive experience with Art, Dan and Trevor. We strive to provide our customers with exceptional service. Enjoy your new windows.

    Reply created 17 Dec 2015
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 25 Oct 2015

    Washroom Window

    Supreme crew took the old window out, and did a new framing for the new window. I dealt with Ed Jensen twice, he is knowledgeable and helpful person. The work was professionally and on time. That being said, I had some issues with the invoice after the work was completed and communicating with installation manager was tortuous and slow. The communication issues will not change my opinion about the work quailty, and the professsionalism from Ed. I recommend supreme to anyone who wants to get the job done professionally with a mid price range.

    Answer from pro:

    Omar, thanks for the positive review. Ed strives to ensure that his customers receive excellent customer service. Gordon Supreme Windows Sales Manager

    Reply created 27 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Oct 2015

    Windows and Doors replacement

    We needed the windows and doors of our 35 year old home replaced. It was well past time to do! We had several quotes and home demos from various companies, while Supreme Windows was not the cheapest quote we felt the quality of their product gave us the biggest "bang for our buck"! Kevin our rep thoroughly explained the choices and differences to us and left no question unanswered. He made us feel very confident in our choices. Our installers Dave and Ryan were fantastic! They work as a great team, making everything run smoothly and handling problem efficiently. We are very happy with the result and are already experiencing the benefit or significant road noise reduction (a thing I hadn't even considered). Almost looking forward to minus 20 just to test out the windows! Have strongly recommended Supreme to two co-workers already.

    Answer from pro:

    Thanks for the 10/10 Review and recommendations. We really appreciate it. Supreme strives to satisfy our customers. Our install crews pride themselves on doing quality work! Enjoy your new windows. Gordon Sales Manager Supreme Windows

    Reply created 28 Oct 2015
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