Centra Windows & Install Pros (Calgary)

Rating: 4.9 out of 5

Centra Windows & Install Pros (Calgary) reviews (423)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Sep 2014

    Windows and Doors

    Dear Karl, We wanted thank you for all your help over the last number of years, working with you at Supreme Windows, for our home updates and renovations. Can it be two homes and almost 15 years now!? From the very first time meeting you, as you helped us to design the beautiful window-filled addition to our home, you have been super creative and unbelievably helpful, in turning our thoughts into reality. We have enjoyed your expertise designing the addition, replacing many windows and most recently in our second home, door replacement. You have a great head for design and are always supportive in making sure things turn out fantastic! We have had a lot of fun working with you and hope we get to again, in the future! All the best, Dan and Michelle

    Answer from pro:

    Thanks for the positive review Dan & Michelle.

    Reply created 28 Aug 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jun 2014

    Window and door replacement

    I love my new windows and door. Ed Jensen in sales was amazing and knowledgeable . Ken was my installer..he was amazing too!!! Everything was left perfectly clean and I am very pleased. I would gladly recommend Supreme Windows...a Calgary company too!!

    Answer from pro:

    Marlene, thanks for the glowing review!

    Reply created 28 Aug 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jun 2014

    New Custom Doors and wall modifications with Karl Bergen and Supreme Windows Calgary!

    Hi Karl, Just wanted to let you know we are absolutely thrilled with the new door install. The front glass door we went with is amazing and wow it lets a lot of light in. As does the other doors. The rear door with the blind is perfect it looks the real part and we love the blind function. The patio door looks flawless we just love it. The look of it, the benefits, looking out at our garden, the light, the cat sun baking. I just want to Add that Shaun and his helper were awesome. They worked real hard and did a top quality job. They made sure we were happy through the process. Thanks, Chris.

    Answer from pro:

    Thanks for the 10/10 Review Chris!

    Reply created 28 Aug 2015
  • Review from Rick
    Rating: 5 out of 5
    Review left on 27 May 2014

    Replaced all windows in our bungalow and put in a front door and replaced a back door with a six foot slider.

    The job went well - Marty obviously has done a lot of this work and was able to problem solve when needed and paid good attention to detail. The crew cleaned up well after every day and we felt comfortable having then in our home. Karl has extensive knowledge and helped us make good choices for products. The service team came and made a few minor adjustments and we received a call from Supreme to ensure we were happy with the result. We are enjoying our new windows and doors.

    Answer from pro:

    Thanks for the 10/10 Review! Glad to hear that you are enjoying your new windows and doors. Gordon Sales Manager Supreme Windows

    Reply created 28 Aug 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 May 2014

    Replaced all Windows in Home with Karl Bergen and Supreme Windows Calgary Inc

    Hello Karl, Thanks so much for the follow up... We are very pleased with our windows and the service we have received from you. The style of window that you suggested respects the character of our 45 year old home and we are amazed at how consistent the temperature is through out the house now that we have replaced the original single pane windows with triple glazed units! We have also noticed a huge decrease in the noise level from the traffic on the boulevard and love how quiet it is! Sincerely, John and Michelle

    Answer from pro:

    Thanks for the great review. We here at Supreme are pleased that you are enjoying your new windows.

    Reply created 28 Aug 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 May 2014

    Window & Door Replacement

    Several months ago we had all exterior doors and almost all windows replaced by Supreme. When we started this process, we obtained three quotes from different suppliers. The quotes we received were all quite comparable, and while there were some differences in the way the windows were constructed we believe that all quotes represented a quality product. So why did we decide to go with Supreme? Basically, it's because of Les and the level of attention provided to us throughout the entire process. We immediately felt at ease in discussing the many options, and he was always very accessible and courteous from start to finish. His ability to provide all information that we needed to make a decision, his commitment to customer service, and low pressure sales technique definitely worked for us. In addition, the installation crew did a great job and were very respectful in our home and were diligent on cleaning up. Besides all the great service, the windows are great and we can see a noticeable difference. We would definitely recommend Les and Supreme windows to friends and family.

    Answer from pro:

    Thanks for the great review and recommendation.

    Reply created 28 Aug 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 May 2014

    Window Installation

    We have had the pleasure of receiving exceptional service from Jack Baines, Greg, Jose, Dave MacDonald and Kevin from Supreme Windows over the past year. Jack's years of experience in the industry ensured that he understood our needs. He made recommendations based on his vast knowledge of the products available and specific to our budgetary requirements. Jack's response to our requests was always immediate. Dave and Kevin were very flexible with respect to scheduling our window installations during the days that we requested. Working as a team, they provided the installation crew that we had requested. We replaced all the windows in our home and our back door. Greg and Jose finished the installation of our 3rd set of windows today. These two installers are extremely professional, courteous, knowledgeable and flexible. Jose and Greg paid meticulous attention to detail in every step of the installation process. They were respectful of our home and worked very well together to ensure that we were happy with our new windows. We appreciated that they took the time to answer our questions, explain processes and resolve any concerns. Greg and Jose would call on the morning of the installations to ensure that we were aware of their time of arrival on site. They were very professional in their work and really paid great attention to detail in cleaning up the work site. Their interactions with us demonstrated a real commitment to providing exceptional customer service. In fact, both Greg and Jose went above and beyond our expectations each time they worked in our home. Many of our neighbours stopped by to watch them work, ask questions, and have since returned to request specifics about our order to help them place their own for windows and doors from Supreme Windows. We are very grateful for the outstanding work done in our home and really happy with our new windows and doors. In comparison to three other window companies, we found Supreme Windows to be highly cost effective with respect to the quality of products and service provided. We are actively recommending Supreme Windows to all of our contacts.

    Answer from pro:

    Thanks for the glowing review, we really appreciate it!

    Reply created 28 Aug 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 May 2014

    Window replacement with home with Karl Bergen & Supreme Windows Inc

    Karl really knows his stuff. After talking to several friends, neighbors, and contractors in regards to window replacements for our home, we were left with many concerns and unanswered questions. Karl came in and walked us through every consideration, answered every question fully, had full confidence in the products he was recommending, and even offered great advice and personal experience on some other unrelated renovation projects we were considering. Karl was "bang on" with every nuance regarding our window replacement, and after 2 (hard) winters we could not be happier with our choice of products and contractor." Ron

    Answer from pro:

    Glad to hear you were happy with your service and products from Supreme. We appreciate the detailed feedback! Gordon Sales Manager Supreme Windows

    Reply created 28 Aug 2015
  • Review from Tammy Lee
    Rating: 5 out of 5
    Review left on 7 May 2014

    Replacement of all windows in home

    From the moment I entered the showroom to the install crew leaving my home, changing out all the window in my home was an amazing experience. The salesman was well informed, gave me great suggestions on changing some windows to obscure glass to let in more natural light. Explaining the product and what to expect with timelines and install was very helpful. The install crew worked as a team to get the old windows out and the new ones in level, centered with attention to detail on the casing install. It has made such a difference to the whole look of the house inside and out, I am thrilled!! Thank you.

    Answer from pro:

    Thanks for the great review Tammy!

    Reply created 28 Aug 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Mar 2014

    Replaced entire home with Triple glazed Low E windows

    Hi Karl There is a significant difference in the comfort level of our home since installing the windows. There is no longer cold draft in the north facing bedrooms and the windows are significantly warmer when touched compared to the old windows. We have not had any condensation on the glass either which use to form and drip down onto the wood frame. We were very happy with the professional job done by the installers. We are very please with quality of the windows and feel they were worth the investment.

    Answer from pro:

    Glad to hear that you are enjoying your new windows! Thanks for the 10/10 review.

    Reply created 28 Aug 2015