Centra Windows & Install Pros (Calgary) reviews (423)

Review from HomeOwner
Rating: 5 out of 5
Review left on 24 Oct 2019
Home Windows
Supreme did a great job, from office staff to the installers . The installers were very professional and on time.Real great work I would certainly use them again thank you
Answer from pro:
Hello, Thanks for the 10 Star Review. We really appreciate your support of local business! Regards, Gordon / Director of Sales and Marketing
Reply created 24 Oct 2019
Review from Customer of Centra Windows & Install Pros (Calgary)
Rating: 5 out of 5
Review left on 4 Oct 2019
Multi Unit Condominium Project
Karl headed up a project that had many individual condo unit owners band together resulting in a major project that has been going on for months. The project has been a great success as we have updated almost 40 year old unsealed double pane windows with today's technology. The work has been done professionally, for the prices quoted, and our colour plan was matched exactly. This is the second time we have used Karl and Supreme for our own unit and we are just as happy with the work as we were the first time. Karl was able to meet our specific schedule, our specific window glass replacement in an existing frame (shower window), and the work was excellent, all mess cleaned up, and the follow up service much appreciated. No hesitation to recommend Karl and Supreme in the future.
Answer from pro:
Hello, thanks for the detailed 10 star review. Karl is an experienced expert dealing with Condo projects. Glad to hear that you had the type of experience that we strive to provide for all of our customers. Regards Gordon / Director of Sales and Marketing
Reply created 4 Oct 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 29 Sep 2019
Installed new windows and doors
All the people I deal with were skilled in their area. The salesman worked hard to meet my needs at a reasonable cost. I felt he was always willing to answer any questions. The installers were knowledgeable and worked well together. They taught me how to be more efficient when painting the doors and politely answered any questions. The office personnel politely helped me organize payment efficiently. The best thing was I could paint the casings before they were installed. Very impressed with my new windows and doors!
Answer from pro:
Hello Bev, Thanks for the 10 Star Review! I am pleased that you had the positive experience that we strive to provide. Enjoy your new windows and doors and thanks for supporting local business, we truly appreciate it! Regards, Gordon / Director of Sales and Marketing
Reply created 7 Oct 2019
Review from Darrin Pawlust
Rating: 5 out of 5
Review left on 13 Sep 2019
Windows
The installers did a great job installing the windows at my place. I really appreciate that they never rushed to get the job done.
Answer from pro:
Hello Darrin, Thanks for the 10 Star Review and your business! Regards, Gordon / Director of Sales and Marketing
Reply created 13 Sep 2019
Review from Customer of Centra Windows & Install Pros (Calgary)
Rating: 5 out of 5
Review left on 11 Sep 2019
Supreme Window retrofit
Excellent project from start to finish. Les came to our home and explained the products and the process. He also gave great ideas on window types, which we used. The installers Ryan and Dave came early every day and did a professional job of installing our new windows. We had 12 windows and two doors installed in three days.
Answer from pro:
Hello, Thanks for the 10 Star Review. We really appreciate your support of local business. Enjoy your new windows and doors! Regards, Gordon / Director of Sales and Marketing
Reply created 11 Sep 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 11 Sep 2019
Best Replacement Windows and Service!
Amazing service from the start to finish! Karl was extremely professional when providing us with a quote and answered all of the questions and concerns we had within minutes via email. The installers Zach, Alex and Lance were also very professional and did an exceptional job installing our windows! They were efficient, thoughtful and completed the project with an immaculate clean up. There was a minor scratch on one of the window jambs and they had it taken care of within a few days. We are really enjoying our new beautiful windows! Thank you Supreme Windows for the best customer service ever, you truly go above and beyond!
Answer from pro:
Hello Roxanne, Thanks for taking the time to give us such a detailed 10 star review! Team Supreme really strives to provide an exceptional positive experience. Thanks for your support and business! Regards, Gordon / Director of Sales and Marketing
Reply created 11 Sep 2019
Review from HomeOwner
Rating: 3 out of 5
Review left on 28 Aug 2019
Front entry door, sidelight, side window
The outside door and sidelight looks great and the side window is perfect. My only concern is that I have to finish the installation by painting the raw wood inside the sidelight and door frame, something I was not expecting and will cost me $250 more. I thought that the entire unit was "white clad" from the way it was described on the order form. Good lesson for making sure you are getting what you think you are!!
Answer from pro:
Hi Lois, Thanks for the review. We try to be as transparent as possible with our customers. Our sign off contract states that we do not paint or stain any wood components. I am glad to hear that everything else looks great. Regards, Gordon / Director of Sales and Marketing
Reply created 28 Aug 2019
Review from HP
Rating: 5 out of 5
Review left on 25 Aug 2019
14 Replacement windows
We have had Supreme install 14 windows so far over three separate installation dates. Karl was great, very knowledgable around the product, and fast to answer questions. Dimitri, Christel and Ian go above and beyond, and do a remarkable job for some pretty tricky installs. They take pride in their work and it shows. When we had some communication concerns, I really appreciate Gordon's follow-up, to address all our questions. We have more windows to complete and will continue to use Supreme for both their product and installation excellence.
Answer from pro:
Hello HP, Thank- you for taking the time to give us a 10 Star Review. We really appreciate your repeat business and support! Regards, Gordon / Director of Sales and Marketing
Reply created 26 Aug 2019
Review from Scott G
Rating: 5 out of 5
Review left on 22 Aug 2019
Window replacement
Rick was great during sales. But I can't say enough good about Dimitri and his crew, Christel, Ian and Joe. 7 windows in 7 hours, metal clad outside and all trimmed inside. They were very respectful and answered all my questions. Cleaned up after themselves. Very professional crew with appropriate focus on customer satisfaction. I'm happy with the product and extremely happy with the install. Any future windows or doors, I'll be using Supreme and requesting Dimitri and his crew.
Answer from pro:
Hello Scott, Thanks for taking the time to give us such a great review! We really appreciate it and your support of local business! Enjoy your new windows! Regards, Gordon / Director of Sales and Marketing
Reply created 23 Aug 2019
Review from HomeOwner
Rating: 4 out of 5
Review left on 31 Jul 2019
Entrance Door Replacement
The work was done as required, efficiently, and quickly. The installer went beyound requirements and I am very satisfied with the result.
Answer from pro:
Thanks for the 8 Star Review. I am glad to hear that you are pleased with the results. Regards, Gordon / Director of Sales and Marketing
Reply created 31 Jul 2019