GasGuys Ca Inc.

Rating: 5 out of 5

GasGuys Ca Inc. reviews (647)

  • Review from Saeid
    Rating: 5 out of 5
    Review left on 11 Jan 2017

    Gas Leak

    I needed a gas leak found and fixed urgently. I called and left a message for George at GasGuys.ca in the evening. He returned my call within minutes and came in first thing in the morning as promised. He isolated the problem, fixed it and turned the gas back on. He was professional and explained everything. I was quite impressed with the service.

    Answer from pro:

    Thank you Saeid for your feedback. We take gas leaks very seriously. When the gas has been shut off at the meter, we isolate appliances and add air pressure the the gas lines to stress them and then we can look for the leaks and repair and repeat. I am glad things worked out and I was able to adjust my schedule to get out there in a timely manner. Thank you again for your feedback and business! George

    Reply created 12 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jan 2017

    New Gas Line & Stove Installation

    We needed a new gas line installed so we called GasGuys. The entire experience was OUTSTANDING!! George and his dad were amazing. They were very professional, knowledgable, efficient, personable and very meticulous. Outstanding service with excellent workmanship! George completed the work with such care and also took the time to explain everything we needed to know. George is definitely an expert in his field! I would HIGHLY RECCOMEND GasGuys...absolutely the BEST SERVICE for the BEST PRICE!!!

    Answer from pro:

    Thank you Peter and Kathy for taking the time to write us an excellent review! Amazing customers are the reason we enjoy what we do so much! It is nice to see that others notice we take pride in our work and want to make sure you are comfortable with using your gas appliance before we leave your home. Thank you again for your kind words and looking forward to running your BBQ line when you get it. Thanks again, George

    Reply created 12 Jan 2017
  • Review from Jim
    Rating: 5 out of 5
    Review left on 5 Jan 2017

    Gas cooktop hookup

    We needed a certified technician to disconnect our 20-year old gas cooktop and connect our new cooktop. GasGuys.ca were quick to respond to our initial plea for help, answered all our pre-service call emails, arrived at our home at the scheduled time and completed the required gas piping and cooktop installation work with care and professionalism. Clearly, quality of workmanship and ensuring a safe gas installation matter to Gas Guys.ca.

    Answer from pro:

    Happy New Year Jim and thank you for the wonderful review. It was a pleasure working with you to get the cooktop installed. Everything worked itself out nicely and the cooktop was a great fit. Thanks again! George

    Reply created 6 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Dec 2016

    Installation of a gas range

    The entire customer experience was amazing. From the ease of requesting an appointment, to scheduling an appointment. All the reviews on Homesteads were correct. George was cordial and very professional. He explained and walked you through what you needed to know to operate the appliance and feel comfortable. I would definitely recommend the Gas Guys.

    Answer from pro:

    Thank you Annamaria for your kind words and wonderful review! Our online request an appointment process gives us the information we need to take a quick look at our calendar and schedule jobs as efficiently as possible. Happy New Year! George

    Reply created 31 Dec 2016
  • Review from Customer of GasGuys Ca Inc.
    Rating: 5 out of 5
    Review left on 22 Dec 2016

    Gas leak emergency

    I needed an urgent assessment and fix of a gas leak in my basement. I called GasGuys in the middle of the night thinking I would get an answering service, but in fact George answered himself and assured me he could come by in the morning and take care of the problem. He was a life saver! My gas had been shut off and I had been without heat and hot water for almost 12 hours. I can't say enough about the skill and professionalism of his work. He explained everything that needed to be done and got the job done quickly and efficiently. I had heat again in about 3 hours. He also gave a lot of useful pointers to avoid future problems. I can't recommend GasGuys highly enough and would call them again in a second if I ever had another problem.

    Answer from pro:

    Thank you for the wonderful review. We take gas leaks very seriously and perform multiple tests before we take on the responsibility to turn the gas back on. We appreciate your business and your kind words. Happy Holidays! George

    Reply created 23 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Dec 2016

    Red Tag Repair

    George, the is the second experience with your company, and Again, I will share my great experience with all my family and friends. Simple things like being on time, explaining the process, and doing it with a smile. Thanks for making this process easy. For anyone reading....just call, you will not be disappointed!

    Answer from pro:

    Thank you Ezio for your support and continued business. We like to stick to our roots. Honesty, punctuality and transparency. Thank you for clearing the snow for us as well and I am glad everything worked out! Merry Christmas and all the best for 2017, health, love and happiness! George

    Reply created 20 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Dec 2016

    Fantastic service

    George came out and hooked-up our new gas stove. He not only installed it, he reviewed all the features, told us how to and why you do the first burn and told us what he found works, but to review the owners manual. We could not have been happier with the service. He was prompt, efficient and friendly.

    Answer from pro:

    Hello Michele and David, thank you for your kind words. Taking 5 minutes at the end of our work to explain things to the home owner is critical. We like to ensure all our customers are comfortable after the install and explain what to expect when using their new appliances. Merry Christmas and all the best for 2017, health, love and happiness! George

    Reply created 20 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Dec 2016

    Warning Tag

    I received a warning tag on our range and needed a quick fix. George was quick in setting up an appointment and getting to our place the next morning to have the problem resolved and one less thing for us to worry about. He was also right on time which is always great and doesn't happen often with home repairs.

    Answer from pro:

    Thank you Stratis for the wonderful review! I value and respect everyone's time and schedule equally as our own. I appreciate your kind words. Have a Merry Christmas and a wonderful New Year! George

    Reply created 17 Dec 2016
  • Review from Gratia Malone
    Rating: 5 out of 5
    Review left on 14 Dec 2016

    Enbrige Warning

    I have used George's services with GasGuys a couple of times in the past and this time like the other times he did not disappoint. We received a warning by Enbridge that something about our gas was not code and were given 35 days to have it fixed. George came as soon as he could , fixed issue and filled out the required documents for us send back. George is a pro in his field and always takes the time to not only fix what we need fixed but also takes the time to explain what he does. He is punctual, professional and very knowledgeable. I will call on GasGuys for any future needs and would highly recommend him to anyone who needs someone to fix gas issues! Thanks George!

    Answer from pro:

    Thank you Gratia for your repeat business and continued support. We do take pride in our work and care about our customers. I am glad it comes through and customers appreciate it. Have a Merry Christmas and thank you again! George

    Reply created 15 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Dec 2016

    Gas fireplace maintenance

    I called Gas Guys in the morning and they came that same day to fix my problem. Gas Guys did an excellent and professional job fixing a small gas leak in my gas fireplace and repairing the pilot light. I was also given some tips on how to maintain my fireplace and ensure it lasts and looks good. Great service every time I call Gas Guys! I would definitely recommend them to anyone needing a reliable and professional company.

    Answer from pro:

    Thank you Frank for your repeat business as well as continued support. I am glad we were able to resolve the problem in a timely manner and have you up and running for the winter season! Thanks again, George!

    Reply created 15 Dec 2016
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