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Purple Properties

Rating: 5 out of 5

Purple Properties reviews (262)

  • Review from Carson Shold
    Rating: 5 out of 5
    Review left on 6 Nov 2020

    Bathroom professionals

    As a relatively new homeowner with few major projects under my belt, I didn't know what to expect with a full bathroom reno. Luckily Rowan and team were simply fantastic through the entire process. Top notch communication — everything from design decisions, to when and what time the team arrived, and accounting/costs. No surprises at the end of it all. While another project was happening with a different team outside for a garage reno, it was like night and day dealing with that team compared to Rowan. Things were on time, ran smoothly (even in a supply-ridden Covid situation), and the results speak for themselves. I was blown away at the attention to details along every step of the way. In an old Toronto house we ran into a few unexpected small structural things to tackle and they did it very well, including added insulation on an exterior wall. The tiling is superb - one area I was a little nervous about because of my high attention to detail. No question I'll be reaching out to them for my next project.

    Answer from pro:

    Hi cshold! On behalf of our entire team, we thank you for your appreciation and understanding during this project. We certainly hit our stretch of obstacles and challenges, but we are proud to have done it with you every step of the way and wouldn't change a thing! Thank you for your trust, support and input during the times when we had supply & equipment challenges. This has been an incremental year in both challenges and growth for our company and we cannot have one without the other. We do know one thing, we cannot wait to work on our next project with you! Thank you for everything, cshold! Please continue to stay safe and we will see you on our next project! Sincerely, The Purple Properties Team

    Reply created 6 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Oct 2020

    Incredible service and beautiful work

    This was my first time doing a big renovation job and Purple Properties put me at ease from the second we met. I had solicited a few quotes from other companies using Homestars but after discussing my project and what I was looking for with Rowan I knew I wanted to work with them. Rowan always made himself available whether phone calls, texts, or emails and he was always professional and prompt in his responses. I had several concerns and questions and he took the time to answers every single one of them. Once the work started, the team was here every day and always made sure to leave the area clean and tidy. The guys were incredibly friendly and always willing to answer my questions. I am extremely happy with the work and would recommend Purple Properties without reservation to anyone.

    Answer from pro:

    Dear valued client, We wanted to thank you for writing this moving review. We appreciate your efforts and respect your privacy. Thank you for putting your faith in us as a company while we worked towards helping you achieve your vision. Keeping you up to speed on the details and sometimes the surprises on a project like this is always a top priority. We always have maintained a clean worksite we have found that making this shift has helped immensely with fortifying a strong relationship with our clients for years to come. We all enjoyed working with you to renew your home. We always go back to our company motto: "Your vision is our build." We thank you for your time and can't wait for our next collaboration! Sincerely, The Purple Properties Team

    Reply created 8 Oct 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Oct 2020

    Condo Renovation

    What started out as a simple kitchen update and new flooring quickly morphed into a renovation of every room in my condo! I am grateful for the collaboration and flexibility I received from Rowan and his team. Rowan is exceptionally responsive and his entire team were wonderful to work with. Their dedication to ensuring that everything not only meet but exceeded my expectations was unparalleled. Rowan is detailed orientated and brought that consistency into every facet of the process. Every renovation has its challenges, and mine certainly did, but Rowan remained in consistent communication with me and while it took a little longer to get the finishing touches competed I’m thrilled with how it’s turned out. My space has been transformed!

    Answer from pro:

    Hi Andrea, On behalf of all us here at Purple Properties, we truly appreciate you taking the time for this review. Thank you for your understanding while we continued to readjust to make the best possible outcome for your home. We always strive to keep our communication with our clients open from start to finish, while keeping our standards high and exceeding your expectations. That, as well as being flexible with the changes that arise. All those principles have served us well and we will continue to incorporate them into the future. We cannot wait to work with you again on your next project. A heartfelt thank you from all of us! Sincerely, The Purple Properties Team

    Reply created 6 Oct 2020
  • Review from Rob s.
    Rating: 5 out of 5
    Review left on 25 Sep 2020

    Master Bathroom Renovation - Loft

    We had our master bathroom completely redone by Rowan and his team. Awesome work, highly professional, clean and COVID-19 compliant. We will certainly be using their services again, highly recommend them!

    Answer from pro:

    Hi Rob, Thanks so much for this short n' sweet, yet straightforward review! We always strive to deliver on time for our clients. This year has certainly tested us and helped us adapt to a new level in order to keep serving our customers. We all must do what we must do this year, there is no way around it. We thank for this wonderful review and acknowledging our covid-related safety standards during this renovation. We look forward to working with you on the next renovation very soon, Rob! Thank you from all of us here at Purple Properties!

    Reply created 27 Sep 2020
  • Review from Lindsay McCann
    Rating: 5 out of 5
    Review left on 7 Sep 2020

    Whole Home Renovation

    Rowan and his team completely transformed our home. We hired P2 for a whole home renovation that included structural work (the removal of a wall and addition of a powder room), updated hydronics system/installation of K2 radiators, and new flooring throughout our home. Rowan and his team were incredibly detail oriented and very easy to communicate with - even as the work ground to a halt in March 2020 due to covid. They were able to make our vision a reality, and we are so happy with the end result.

    Answer from pro:

    Hi, Lindsay! Thank you so much for this short and sweet review. We are truly honoured. We wanted to thank you and your family for all the adjustments we both had to navigate due to COVID. We are happy to hear that you are so happy with the result and now your new family is nestled into your renewed home! Thank you for all your understanding over the course of this project. We are looking forward to collaborating with you on your next project! Sincerely, The Purple Properties Team

    Reply created 10 Sep 2020
  • Review from Alfred
    Rating: 5 out of 5
    Review left on 1 Aug 2020

    Stone garden curbing

    Rowan and team did a great job on the stone curbing we wanted done to protect our garden beds. The job did have its challenges as a result of supplier constraints and Covid-19. Rowan's team wasn't able to secure the original intended stones to do the job and tried to do their best with what they were able to secure. We understood the constraint and tried to give it a chance. Unfortunately it didn't work out the way we had hoped and we weren't really happy with the initial result. To be clear, the job looked great and his team was awesome but it didn't achieve the look we were hoping for. We discussed with Rowan and he understood and committed to trying to come up with possible ways to give us what we were looking for given the constraints he had to deal with. In the end he immediately spent time calling around Ontario and eventually found a supplier with the stones that would give us the look we wanted way up north. He shared a proposal of how he could try to make things right and upon agreement had his team show up the very next day to essentially redo the work despite having a backlog of jobs to complete due to Covid-19 and the limited timeframe to complete them given the shortened season. I wanted to leave a review in appreciation to Rowan and his team for committing to doing what was necessary to ensure we were happy with the job despite all the challenges they are facing.

    Answer from pro:

    Hi Alfred, Thank you so much for the kindly review. We appreciate your detail and honesty about the entire project. We are all coping in this pandemic and that has certainly created some unforeseen circumstances for contractors and suppliers alike. Challenges like this require stepping away and reassessing what can be done to solve the problem. We were lucky and grateful to find a great supplier with the stones you needed. We always aim to have our clients satisfied and we are happy to hear that our efforts resulted in success and client satisfaction! Alfred, on behalf of all of us, thank you for this review. We look forward to our next project together! Sincerely, The Purple Properties team

    Reply created 4 Aug 2020
  • Review from Customer of Purple Properties
    Rating: 5 out of 5
    Review left on 1 Aug 2020

    Stairs, Armour Stone and Raised Garden Bed

    The quality and professionalism is amazing! Thank you very much to all of the very talented people for the fantastic work. Rowan has truly brought together an amazing team of great people who are exceptional in their expertise - and also very nice to meet! The new stairs are gorgeous and will last years and years. The raised bed was rebuilt to be better suited to the space, with better foundation, and the outcome is perfect. The interlock bricks are a work of art, as well as the carefully chosen and installed armour stone to fit the space. It was clear that they put a lot of thought into each step of the project. Rowan's integrity shines through as he discusses options along the way, explaining what will be good choices for the outcome now and in years to come. Thank you!!

    Answer from pro:

    Dear valued client, Thank you for the wonderful, warm review! We truly appreciate all the detail you observed over the course of your renovation! We strive to job a job right, right from the very start. That includes getting the foundation right, it must be done properly to last a lifetime. From there we build outward. When you have a firm foundation to build upon, the art reveals itself along the way. Things just fall into the right place, which is how the outcome of your project came to be! We are so happy that you are elated with the outcome and we thank you for your heartfelt review. We cannot wait to work on our next project with you. Sincerely, The Purple Properties team

    Reply created 4 Aug 2020
  • Review from Tish Wilson
    Rating: 5 out of 5
    Review left on 24 Jun 2020

    Flagstone Entryway

    We have an extensively landscaped front to our home, and our front stairs and entry were previously done in an irregular flagstone design that was in need of replacement. This job needed someone who could recommend a new solution higher end looking to fit with the rest of our exterior design. Rowan visited and I immediately felt comfortable and knew that he and his team were the best fit for us. He pointed out the issues with the current design and made recommendations for a new look. He was able to do the work within a few weeks timeframe which was more than reasonable. His team was beyond clean. From demolition to the completed product, they kept everything in pristine condition, even spending a half hour at the end of the job washing down our driveway to clear away the dust from the job. Rowan was here daily checking on progress and making sure we were happy at each step of the job. We interviewed other landscape contractors, and Rowan and his team were certainly not the cheapest. But you make a decision based on who you feel is the best fit and Rowan truly did not disappoint. I would recommend him to anyone and everyone and would use him again in a heartbeat.

    Answer from pro:

    Hi Tish, Thank you so much for the review! We appreciate you taking the time for all the details. We always aim not only to exceed your expectations but to do so in a timely and clean manner. A clean workspace is a safe workspace, from years of experience we can tell you that our client's appreciate it and we do too! We are very happy to hear that you are pleased with the outcome of your new front stairs! We thank you for noticing and passing along all the fine observations into this review. We strive to always keep track of our project day to day, that way if adjustments need to be made, we can brief the client and make a decision in a timely manner. We always aim to go above the call when it comes to quality! Tish, we appreciate your wonderful review. We thank you and can't wait to work on our next project together! Sincerely, The Purple Properties Team

    Reply created 30 Jun 2020
  • Review from Customer of Purple Properties
    Rating: 5 out of 5
    Review left on 19 Jun 2020

    Amazing in every way

    Purple Properties Inc. are a delight to work with from start to finish. They take the time to understand your needs, style, and budget. They work with you to optimize design and usability of the space, while fitting everything into a manageable schedule and cost structure. They call when they say they will call, and show up when they say they will show up. All the different trades and workers that came to our house were always impeccably polite. Rowan is an absolute professional you will never regret hiring.

    Answer from pro:

    Dear Valued Client, Hello! Thanks so much for the warm and friendly review. Our entire company is very happy to hear these wonderful observations you made of us over the course of your project. We are so happy you are pleased with the work and our word. We have always felt that when we commit to something and follow-through, that makes the biggest impression on our clients. Our word is our bond, and your vision is our build! We thank you very much for taking the time to do this review and we cannot wait to work on our next project together! Sincerely, The Purple Properties Team

    Reply created 20 Jun 2020
  • Review from Eric J. Orr
    Rating: 5 out of 5
    Review left on 6 Jun 2020

    Passionate team

    Rowan and his crew did an amazing job replacing my front steps and walkway. I appreciated Rowan's passion for design and the time he took to really think about what type of design we should use and how we can best accomplish the project as it requires some demolition and matching with the current stamped concrete that I had. He was very professional, upfront, and provided many samples of work he did from pictures on his camera roll. Communication was excellent and timely. I always knew when his crew would show up and if they were not coming due to poor weather I had a note the evening before to know. His crew was polite, did their work with pride and cleaned up after themselves every day. The work they did was in my opinion outstanding. They carefully removed the old concrete steps and walkway making sure not to damage the box hedge and my house. They dug out earth and replaced it with over 6 inches of aggregate and stone before beginning to lay the new blocks for the walkway. They ensured that my new concrete steps had a solid foundation and reinforced it with a lot of steel bars. They took their time to do everything right and Rowan came by most days to ensure the work was up to his high standards. His crew chief was very good and required very little oversight but that did not stop Rowan from double checking everything. The mason he sent to cap my steps with Flagstone was amazingly talented and did fantastic work. Overall it was as excellent experience and I am very pleased with the final product. I will use Rowan and his team in the future for other projects.

    Answer from pro:

    Hi, Eric! Thank you for taking the time to send this wonderful review. Spring and summer can be a tough time for paths and walkways for our clients' homes. Sometimes, paths are installed with not enough structural integrity to remain intact over the years. We have had many calls over the years dealing with this. Sometimes steps can be removed and reinforced. Other times, we need to overhaul a path and reinforce it with aggregate and steel bars. The combination will hold up extremely well over the years. We want to make sure that your path looks beautiful for years to come! Thank you for noticing all the details that were required to do the job right for your home, Eric. We cannot wait to work on our next project together, we hope to hear from you soon! Sincerely, The Purple Properties Team

    Reply created 9 Jun 2020
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