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Purple Properties

Rating: 5 out of 5

Purple Properties reviews (262)

  • Review from Mary Fragale
    Rating: 5 out of 5
    Review left on 3 Jun 2020

    Patio Repairs under Warranty

    I contracted Purple Properties Inc a few years back to complete our backyard patio and garden. I was thrilled with the work they performed back then and Rowan is one of the most honest and professional contractors I have ever dealt with. The true measure of a contractor's value is their willingness to complete a repair under warranty. Over the past few years, there was some minor settling of some of the Pavers (to be expected with our harsh Canadian winters). I contacted Rowan and as soon as it was safe to due so (given current COVID-19 restrictions), he sent out a crew of two guys to fix the uneven Pavers. The workers were polite and accommodating. The patio looks amazing and more importantly, we didn't have to go through the hassle of multiple call backs. Rowan was prompt to respond and prompt to send out a crew. This is what you need to be certain of when you hire a contractor. Rowan and his company are by far the best out there. I look forward to future renovations with Rowan and his outstanding company. Mary-Ann

    Answer from pro:

    Hi Mary-Ann! Thank you for the lovely review. We truly appreciate it. Things have been challenging during the quarantine, but we always aim to keep our word and our standard to our trusting customers. Ontario has its fair share of all 4 seasons and weathering from all of them, especially a harsh winter can take a toll. Sometimes, settling can occur after a cold or wet season, causing imbalances. We are familiar with it and have honoured it under our warranty. We are pleased to hear your home is back to looking amazing, Mary. We cannot wait for our next project with you. Thank you from all of us! Sincerely, The Purple Properties Team

    Reply created 9 Jun 2020
  • Review from Soran
    Rating: 5 out of 5
    Review left on 1 Jun 2020

    Landscaping, frontyard and backyard

    I'm very happy with the end result that Rowan and team accomplished. The team came on time and worked professionally, and is setup with enough employees to be able to finish quick and still pay attention to detail. From a design perspective, Rowan was generous in his time to understand our vision, and was able to put that into the finished product. The end result exceeded my expectation. Would definitely recommend Purple Properties for landscaping services.

    Answer from pro:

    Hi Soran, Thank you for the wonderful and kind review. Proper planning and execution are so important in managing a project on time. There are many surprises along the way and things don't always go according to plan, but day-to-day you can see the vision start to take shape and you see the details that you need to pay attention to. We are happy to hear that your vision was recognized and we were able to merge that into the finished product. We always seek to exceed expectations, a company principle of success since day one! Soran, we thank you and your family for the opportunity and kind review. We are looking forward to our next collaboration together! Sincerely, The Purple Properties Team

    Reply created 2 Jun 2020
  • Review from Customer of Purple Properties
    Rating: 5 out of 5
    Review left on 17 May 2020

    Washroom renos

    Really happy with our minor renovation. Rowan and Amadeu did an excellent job. I am very detail oriented and the two of them made sure to capture every aspect of my design. They were great at communicating any unforseen complications and worked hand in hand with myself to resolve the issues. Would highly recommend Purple Properties and will work with them again in future when needed.

    Answer from pro:

    Dear valued Client, Thank you so much for your kind review. We are very happy to hear of the joy and satisfaction you are experiencing in your new washroom. Communication, especially when it comes to surprises, is crucial to have with your client. Keeping them briefed day to day on anything that comes up is critical in addressing the challenges, timelines and cost. Keeping the lines of communication open is a key factor in client satisfaction! We thank you for your review and look forward to our next project together! Sincerely, The Purple Properties team

    Reply created 21 May 2020
  • Review from Customer of Purple Properties
    Rating: 5 out of 5
    Review left on 13 May 2020

    Vaughan project

    It was a great pleasure for us to use this amazing and reliable company. The cost was good, the job started and finished in timely manner. I strongly recommend them!!!!

    Answer from pro:

    Dear valued client, Thank you for the lovely review. Short and sweet! We always strive to bring value to everything we do. Putting ourselves in the customer's shoes has served us well for over 20 years. Allowing us to seek the best quality, find the best price and finish on time. If we focus on those 3 keys areas, we usually have a happy satisfied customer! We thank you again for the review and are already looking forward to our next project together! Sincerely, The Purple Properties team

    Reply created 15 May 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Feb 2020

    Renovated throughout

    Hands down best service and professionals one can work with to make their dream a reality! Purple Properties will take you from "A to Z", and ensure your experience is like none other, which will make it harder for you to hire someone else next time around. Excellent workmanship and people all around!!

    Answer from pro:

    Jalaj, Thank you for this kind review. We truly appreciate you taking the time to write it. We are so happy to hear that you are pleased with our work throughout your home, and we hope you are enjoying all the improvements, especially your new kitchen! We can't wait to work with you on our next collaboration! See you soon! Sincerely, Purple Properties

    Reply created 28 Feb 2020
  • Review from Dee Callinan
    Rating: 5 out of 5
    Review left on 25 Feb 2020

    Sliding wardrobe doors

    We have worked with Rowan and his team previously on larger projects (bathroom renos) and as a result trust them completely with all our home improvements. They are professional and perfectionists. However, I was really blown away by the level of dedication they showed to such a small scale project. We wanted our sliding wardrobe doors updated to a three track system. It seemed straight forward, but once the doors were removed it was apparent the our laundry was going to obstruct one of the doors. The guys installing called Rowan, one the owners, who was able to trouble it over the phone, they finished the install and Rowan arrived within an hour of their call to check in person. He had his guys in here the next morning to fix this problem, as well as add a cleaner finish to the bottom track. It was a relatively very small project, but Rowan came in person to overlook it multiple times for us and was so responsive and fast to act on the concerns that came up during. We have worked with them on a few jobs at this point (bathroom renos, cabinetry painting, built in wardrobes) and they approach each job with the same level of dedication and meticulous detail. I’d recommend to anyone for any job big or small.

    Answer from pro:

    Hi Dee, We thank you for this lovely review. We appreciate all the details, too! Thank you! We always have made it a point to strive for the cleanest and best outcome on all our projects. Sometimes, a perfect finish is out of reach. But most times, we simply have to think outside the box and try a different approach to get the result we want. We are happy to hear that this method pleased you for your closet project, Dee! We thank you for all the kind words and look forward to our next collaboration.

    Reply created 28 Feb 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Dec 2019

    Walden Circle

    Rowan and his crew were exceptional. Great work and were organized. They came everyday until the job was completed, despite inclement weather. The crew was very safety conscience not only about themselves but also with the multiple homeowners as well. I highly recommend Purple Properties!

    Answer from pro:

    Dear valued Client, Thank you so much for this lovely review, we truly appreciate it. We always aim to finish our projects according to our agreed timelines. It can certainly be a challenge in the fall and winter seasons, but we thank you for noticing our commitment. The safety of the workspace and harmony with our client's neighbours have always been primary success principles for our company. We thank you for your review and hope to revisit you on Walden Circle very soon! Have a lovely holiday, we will see you in the New Year! Sincerely, From all of us here at Purple Properties

    Reply created 20 Dec 2019
  • Review from Beverly Wilson
    Rating: 5 out of 5
    Review left on 19 Dec 2019

    Condo Renovation

    I am very satisfied with the job Rowan and his team did in renovating my condo. I purchased a unit that required a complete upgrade and they did an excellent job. I would certainly use them again in the future and surely recommended their services.

    Answer from pro:

    Hi Beverly, Thank you very much for your review! We are glad to hear that you are happy with the outcome of your condo renovation! We thank you for your review and look forward to working with you on your next project! Sincerely, Team Purple Properties

    Reply created 20 Dec 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Dec 2019

    Lanscaping

    We hit the jackpot with Rowan and his amazing team. Lanscaping , walkway and driveway was a large project and Rowan was hands on throughout the entire project. He always addressed my concerns with his calm and assuring nature. He explained the entire process, the cost and finished on schedule. His amazing team, led by Edgard, arrived early in the morning and worked until late . Rowan has a way of making you feel that he is focusing on only your project even though he’s got many projects in the works. I’ve done a lot of major renovations in my home but Rowan has been the most present and available contractor. Now; Rowan will be renovating my large deck and backyard. Can’t wait to see final project. Thanks Rowan and Edgard!

    Answer from pro:

    Hello, Shnuggs! On behalf of all of us at Purple Properties, we thank you very much for your genuine and warm review! When a client such as yourself sees the small details of what we do on a day to day basis, it makes the work and the time fly by! We are so happy to hear you are pleased with the outcome of your walkway and driveway. We will pass along our thanks personally to Edgard and his crew. We cannot wait to work with you again on your backyard & deck renovation. We thank you again for the review, and will see you very soon! Sincerely, The Purple Properties team

    Reply created 11 Dec 2019
  • Review from Customer of Purple Properties
    Rating: 5 out of 5
    Review left on 30 Oct 2019

    2 bathroom full renovations kites replacement condo painting

    Rowan and his team did an exceptional renovation on our bathrooms! They came in at the beginning to replace the old plumbing but we ended up adding the bathrooms and painting as well. Our Condo looks brand new! The team gave us great advice from choosing fixtures to problem solving the ideas that we wanted to incorporate into our space. We did not move out during the Reno, and were happy at the end of each day that the cleanup was very thorough and thoughtful. We would highly recommend!

    Answer from pro:

    Dear valued client, We thank you for your kind words and for taking the time to do this review. Hearing your satisfaction with not only the new plumbing but also the bathrooms and painting makes us feel tremendous joy! We thank you for noticing our efforts on the cleaning front. When a family has to live through a reno, we believe it should be as seamless and as spotless, as possible! We cannot wait to work with you and your family on your next project, we wish you all the best and will see you very soon! Sincerely, The Purple Properties Team

    Reply created 31 Oct 2019
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