TorontoGranite.com reviews (304)

We had a great experience with Toronto Granite company. In less than a week we had selected the material , the measures were taken and the counter top for kitchen & island was installed. Highly recommend the company.

I contacted Toronto Granite based on excellent Homestars reviews. I visited their location and made my choice. Installation was scheduled for a week or so later. On installation day, apparently the granite for one side of the kitchen cracked. I returned home to find my stove pulled out, my kitchen full of dust and neither counter installed. I totally understood the granite for one side of the kitchen cracked and so couldn't be installed, but I was disappointed that the installers hadn't made any attempt to install the other counter and make at least part of my kitchen liveable for the next week while I awaited a replacement installation. The place looked like the installers just ran out the door - it was Friday, I guess. The following week, the stone was supposed to come one day, then it didn't, then another day, then it didn't, and my installation day kept on getting postponed. (On one of my calls to TorontoGranite, it was clear that they blamed my small kitchen, the fact that my kitchen's old and not square, whatever, for the problem. No doubt my old, small kitchen that isn't square is a problem, but that's why I hired professional installers who do their measurements with laser beams and cut with precision tools!) When the counters were finally installed, I was thrilled to have my kitchen working, sink hooked up again... until I noticed a 2" crack in the granite on one counter. I contacted the owner who came out to look at it. He said his team would come out and replace the counter. When the fellows got here to replace it, they looked at the crack and stood grumbling in the kitchen for quite some time, talking about how they should have brought the buffer and the black marker. I entered the kitchen and asked what their plans were, and they went to some length to make me feel guilty for wanting them to replace the counter because of a crack. I told them I didn't pay a couple of thousand dollars to have a cracked counter, and I really didn't want to live with it as is. They finally relented and replaced the counter, with one of them cursing how he's not paid enough for this "s**t". I found the situation quite stressful. After they finished, I noticed several places where their utility knives had sliced the surface on my cabinet doors, gauged the walls, and one shelf that had been banged strongly enough that the shelf peg was wrenched out of the particle board rendering that peg hole useless. I pointed out a few things, which the guys denied. As well, they set up their stone cutter right outside my front door and spewed stone slurry all over my outdoor bench, door, and railings, leaving it for me to clean. I understand that they needed that space to make some cuts, since it was drizzling that day, but I guess they don't carry drop cloths and they didn't think to clean things up. I refrained from posting a review for quite a while because I just felt it's not something to do in haste when angry. It's many months now since the job was done. I admit I'm still disappointed by my experience and the damage to my kitchen. I think it's important for others whose kitchens may be small, and whose walls may not be square, to know that while the owner is friendly, professional, and accommodating, his installers may not be. Overall, I am happy with the counter, but it would have been better to spend more money for a smoother and more timely installation experience (and less damage).

Thank you Toronto Granite for an AMAZING experience! I can't say enough how pleased we are with your service. Everything took a total of three consecutive days - Day 1: we went to the warehouse, and Bob helped us choose a stone; Day 2: Mirko came and measured. Day 3: Two of their installers came and installed our kitchen counter in less than 20 minutes! These guys rock!

Based on the great reviews in HomeStars, we went to the Toronto Granite showroom just to have a look around, and ended up purchasing a beautiful piece of granite for our kitchen counters. We couldn't be happier with our choice. The entire procedure, from initial selection, through measuring, installation and follow-up, was a breeze. We highly recommend them.

I contacted Toronto Granite to install a quartz countertop in my kitchen (10'x10') and marble countertop for a long bathroom vanity (~80 inches). They offered a very competitive price compared to a number of other companies I had contacted, and I was happy with the selection of material that they offered. We were able to find an offcut honed marble slab to use for our vanity at a reduced price, that we would not be able to afford otherwise. The owner came out to measure the space and the install happened several days later and looked great. We did not use the counters right away because our renovation were still onging, so it took several weeks for me to notice some small corrections in the work (e.g. missing kitchen faucet hole-perhaps my fault because the faucet was not on site during the install-, marble not sealed, bridge piece behind the slide in stove missing). Each time, I was able to call Toronto Granite and they would send someone over the next day even though it was many weeks after the install had taken place. The counters look great, and I have peace of mind knowing that the company stands behind their work. I would definitely recommend them.

Toronto Granite did our main floor kitchen - counter tops and supplied sink and faucets. Excellent workmanship, professional service, site cleaned after the project, work finished on time .... I would recommend the contractor as a reasonable priced, top quality material and workmanship! Slavica

Vlatko and his team were very professional, punctual, and do great work. We needed our sink repaired asap and TorontoGranite went above and beyond to ensure they did the job right and on-time.

i received wonderful customer service from the measurement to the install. Their level of service was very professional, knowledgable and very respectful. I was very satisfied and would recommend Toronto Granite to anyone who is completing any kitchen or bathroom renovation.

Vlad and his team were very responsive doing the job on-time and on-budget. They completed the job within 1 week of our order and delivered professionally making sure that we were happy with every part of the job. Thanks Vlad!

My home is 8 years old, it has a beautiful granite countertop (installed by another company) but the undermount sink was coming loose and needed to be reattached. Not many companies want to be bothered with small jobs like this so I was very appreciative when Vlad took my call and within the week sent John to quickly fix the problem. Both gentlemen were courteous and professional. Thank you!