Tron Electrical

Rating: 4.9 out of 5

Tron Electrical reviews (338)

  • Review from P. Miles
    Rating: 5 out of 5
    Review left on 26 Jun 2019

    Basement renovations - Electrical work

    Provided new electrical outlets and cabeling. This included special outlets for fireplace, laundry room, and small kitchenette. Replaced old fire alarms and C02 detectors.

    Answer from pro:

    Hello P.M., It was great to work on your project. Thanks for the opportunity to prove that we can provide full service electrical contracting that specializes in custom home renovations and full service electrical and automation. Let us know when you require anything else, we would be happy to help! Regards, The TRON Team.

    Reply created 26 Jun 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jun 2019

    Outdoor pot lights, hallway chandelier and two baseball lights

    Extremely happy with the service provided. The job was completed within a timely manner including cleanup. The team was very professional

    Answer from pro:

    Hello C, Thanks for the positive review! We strive to exceed all our clients expectations. We look forward to servicing your electrical needs in the future. Regards, The TRON Team

    Reply created 13 Jun 2019
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 31 May 2019

    Landscape lighting trouble shooting

    The quote was 85 to diagnose the issues with the landscape lighting. When he arrives, the technician changed to say it will be 285 to fix. Less than an hour on site he diagnosed the problem has a bad transformer. I asked by the diagnosis price increased to 285, he mentioned that is the cost, but this seems like a classic bait and switch!! 285/hr to test with a multimeter and spare transformer seems over priced. Not happy, not impressed. I feel and know I've been ripped off. Such a shame.

    Answer from pro:

    Hello Bryant, It is unfortunate that you feel the way that you do. However, there is no "Bait & Switch" scenario that occurred. The $85.00 fee is charged for the electrician to assess the electrical issue, which the electrician diagnosed and corrected, the same day. The actual cost to fix the issue is $285, the assessment fee was not even charged, as we completed the work and corrected the issue within the same visit. I am sure there was a misunderstanding between the $85 charge, which is the assessment charge, AND the actual cost of the electrical issue. These are two separate costs. There are certain costs to providing a premium level of service and I hope I explained the scenario clearly, if not, please do not hesitate to call our office. Sincerely, The TRON Team

    Reply created 13 Jun 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 May 2019

    spotlight replacement

    Technician replaced an spotlight quickly and cleanly and performed a basic safety check of the electrical system in the house. He offered inexpensive replacement parts and fixes to a couple problems lingering in the house.

    Answer from pro:

    Thanks for the kind words JF. Here at TRON we try to offer many alternatives to solving any electrical problems. We are always working in the best interest of the client. We look forward to servicing you in the future. Regards, The TRON Team.

    Reply created 3 Jun 2019
  • Review from Cyndy
    Rating: 5 out of 5
    Review left on 28 May 2019

    Various household electrical updates

    I just want to write and let you know how happy I am with the work done by Young and Elba. Everything was so well explained to me and all carried out exactly as promised. It was a pleasure to meet them. Because I am so happy, I thought I would let you know.

    Answer from pro:

    Hello Cyndy, Thank you for the kind review! It was a pleasure working with you as well. Our mission is to thoroughly explain, assess, quote and complete the electrical work in a clean and timely manner each and every time. We are glad it all worked out and you are so happy, we aim to please! Let us know next time you need any other electrical work performed, we would be glad to help! Respectfully, The TRON Team.

    Reply created 29 May 2019
  • Review from Jay Willmot
    Rating: 5 out of 5
    Review left on 23 May 2019

    Hot tub interconnection

    Claudio, Frank and Enver were very professional and did great work. Would highly recommend working with them.

    Answer from pro:

    Jay, Thanks for the kind words! We try to meet and exceed all our clients expectations. We do electrical work for all kinds of connections, including hot tubs! We hope you enjoy many years in your new hot tub! Respectfully, The TRON Team

    Reply created 23 May 2019
  • Review from Debra Dowdell
    Rating: 5 out of 5
    Review left on 15 May 2019

    Electrical panel problem

    Such a great experience! I’ve had two interactions, both times with Frank, who is amazing to deal with! It’s incredibly difficult to find people/companies who have a great attitude and interactions around customer service these days, but Frank/Tron are 100% focused on providing the best work and service. I will definitely use them again and recommend to my family and friends!

    Answer from pro:

    Thanks for the kind words Debra! At TRON, we take customer service very seriously and we strive for 100% satisfaction for all our clients. We look forward to working with you again in the future and would gladly accept any family or friend referral. Thanks again! Sincerely; The TRON Team.

    Reply created 16 May 2019
  • Review from JVanWert Van Wert
    Rating: 5 out of 5
    Review left on 30 Apr 2019

    Range and Dishwasher Electrical

    We recently renovated our kitchen and needed a plug installed for our new range (switching from an oven/cooktop setup) and needed wiring put in for our dishwasher. Tron Electric showed up on time, ran the required cable and got everything in working order quickly and at exactly the promised price in the quote. Can't recommend enough.

    Answer from pro:

    Hello Jason, thanks for the kind words. We here at TRON Electric pride ourselves on delivering on what we promise. We feel it is the only way to do business, especially nowadays , where there seemingly are "deals" everywhere you look! We offer transparaent quotes, reliable work and we are always only a phone call away should you need more work done. Again, thanks for the review and we look forward to servicing you again! Sincerely, The TRON Team

    Reply created 23 Aug 2019
  • Review from Bob Brake
    Rating: 5 out of 5
    Review left on 30 Apr 2019

    Great Job - Very Professional

    I can't say enough good things about this company. They arrived on time and were very professional. They installed pot lights in our kitchen and family room and didn't waste time with idle conversation or unnecessary breaks. David, the lead electrician is awesome. He's done work in our house previously and he always makes sure it's done right. He was very careful cutting holes and running new wires. his knowledge and experience allowed him to easily overcome the challenges that occur when doing our retrofit job (ceiling joists located where you don't want them to be and a massive steel beam that needed to be worked around). he explained to me what they were doing and why they were doing it a certain way. A new supply line had to be run from the main panel because I was increasing the number of fixtures on that circuit. I have a partially-finished basement and they managed to do the work with minimal cutting through the drywall. It was an easy patch for me to do after they were gone. Yes, there was a mess when they cut through the ceiling to install the pot lights, but they covered everything with plastic and cleaned up before they left. I need another electrical job done in October, after we finish our Kitchen renovation, and I will be calling them to do the work. I highly recommend them to any homeowner.

    Answer from pro:

    Thanks Bob for the kind words! Here at TRON we will always make you,the homeowner, proud of our work because it is a reflection of your trust and decision to hire us as your electrical contractor of choice. We take great pride in our work and treat your home as if it were our very own home. We look forward to seeing you in October and please refer our services to anyone you know that would need an electrical contractor. Thanks again! Sincerely; The TRON Team

    Reply created 30 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Apr 2019

    Kitchen Fixture

    Dave and Joey arrived within the time frame that was discussed. They were very pleasant and professional. They were able to resolve my electrical problems within the hour. Very happy with the work that was done.

    Answer from pro:

    Thanks for the kind words Mary! Here at TRON Electric we strive to handle all our clients electrical issues in a timely manner. We realize that your time is very valuable and we want to be as quick as possible to resolve the electrical issues. We look forward to servicing you again in the future. Regards, The TRON Electric Team.

    Reply created 29 Apr 2019