Brothers Plumbing Ltd

Rating: 4.1 out of 5

Brothers Plumbing Ltd reviews (203)

  • Review from Customer of Brothers Plumbing Ltd
    Rating: 5 out of 5
    Review left on 26 Dec 2024

    Terrific work done promptly and thoroughly

    Tony was knowledgeable thorough and very professional. Water in the basement after heavy rains required significant work for appropriate drainage- he thoughtfully assessed the problem and the way to respond. The team expertly handled the work.
  • Review from Angela
    Rating: 5 out of 5
    Review left on 22 Mar 2023

    Professional and courteous service from Aman

    We had an emergency with clogged bathroom drains. Brothers Plumbing sent a technician right the way in the morning. Aman was professional, courteous, knowledgeable and kind. He completed the job promptly and cleaned up the area. He then patiently explained the causes of the clog, how to prevent it and answered all our questions. He even advised us how to drain the water trapped in our ceiling of the floor below and the handyman repair service we might need. We are very happy with Aman's service and highly recommend him and Brothers Plumbing !

    Answer from pro:

    Thank you for your feedback. We no longer use this service and only check it once in a while,

    Reply created 27 Mar 2023
  • Review from Grant Cornthwaite
    Rating: 5 out of 5
    Review left on 9 Dec 2022

    Banging pipes

    My pipes suddenly started banging like a jackhammer. I called Brothers and Tony walked me through several possibilities and then we were actually able to resolve the problem over the phone. Turns out there was leaking toilet valve from a recent repair. A little adjustment and problem fixed. Highly recommend them. Grant Dec 2022

    Answer from pro:

    Thank you for for feedback. We no longer use this service and only check it once in a while.

    Reply created 27 Mar 2023
  • Review from Customer of Brothers Plumbing Ltd
    Rating: 5 out of 5
    Review left on 9 Sep 2022

    Replaced leaking hot water tank

    Prompt professional service. I have never had a problem with their work. As a landlord speed and quality are paramount and these guys were awesome

    Answer from pro:

    Thank you for your review. Happy to see you were pleased with our service. Thanks again for your kind words and your feedback.

    Reply created 12 Sep 2022
  • Review from LM
    Rating: 5 out of 5
    Review left on 10 Aug 2022

    Many Great Jobs Over The Years

    I have called Brothers many times over the last 12 years for various plumbing jobs like unclogging my bath and kitchen drains, and replacing my kitchen faucet and plumbing. The responses were always prompt, the guys always great and the work always excellent. You get what you pay for!

    Answer from pro:

    Thank you for your review. Happy to hear you have been pleased with our services over the years. We appreciate your feedback and will be happy to service you in the future should you need us. Thanks again for your kind words.

    Reply created 17 Aug 2022
  • Review from Customer of Brothers Plumbing Ltd
    Rating: 5 out of 5
    Review left on 18 Jul 2022

    Excellent plumbing service

    Quick response time for repair service and no extra fees for after hours. Professional, showed up on time and even swept the floor at end of job. Highly recommend their services

    Answer from pro:

    Thank you for your review. Your feedback is very important to us and appreciated. Thanks again for your kind words.

    Reply created 25 Jul 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jul 2022

    Fixed a leak....professional, fast, and reasonably priced

    Brothers Plumbing came out to fix a leak that developed when a mouse gnawed through a water line. He was very professional and got the line fixed quickly even though it was in a tough place to reach. We will definitely use them again!

    Answer from pro:

    Thank you for your review. This feedback is very helpful to maintain our level of customer service. Thanks again for your kind words.

    Reply created 19 Jul 2022
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 8 Jul 2022

    Mediocre at best. Can easily find better

    Hired to do several things incl water line upgrade, showers install. Actual plumbers on site are mostly OK, not amazing but OK. However organisation and office staff are TERRIBLE. Rude, don't understand anything about plumbing or the work and send the wrong people or relay messages incorrectly, if they relay them at all, and not reliable. You can find better options out there for the cost.
  • Review from Julie Baldwin
    Rating: 5 out of 5
    Review left on 14 Jun 2022

    Faucet Repair

    Tony was prompt and professional. He communicated to us very well and resolved the issue.

    Answer from pro:

    Thank you for your review. Your feedback is important to us, as it helps us to improve our service. Thanks again.

    Reply created 15 Jun 2022
  • Review from Kimberly Gibson Gibson
    Rating: 5 out of 5
    Review left on 13 Jun 2022

    Replacement of laundry tub tap assembly

    The work was completed on time and to my satisfaction. My plumber cleaned up after he had finished his work. As my plumber was about to leave there was an emergency situation with my neighbour which required my immediate help. My plumber (I'm so sorry I don't recall his name) was incredibly understanding and just a lovely fellow in a difficult moment. Suffice to say, based on all of the above I would not hesitate to recommend Brothers Plumbing.

    Answer from pro:

    Thank you for you review. We are happy to hear you were pleased with our service. Hope all is well with your neighbour. We will pass on your kind words to Aman. Thanks again.

    Reply created 15 Jun 2022
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