City Duct Cleaning Inc.

Rating: 4.3 out of 5

City Duct Cleaning Inc. reviews (35)

  • Review from Customer of City Duct Cleaning Inc.
    Rating: 5 out of 5
    Review left on 11 Nov 2023

    Dryer vent cleaning

    Very professional, he explained everything to me. I have never realized this was something needed to be done but the team came and were very good at describing what needed to be done. Will definitely call them again when its time to clean my ducts. Have no issues recommending them in the future. Very honest work.

    Answer from pro:

    Thank you very much for your great review! We thank you for using City Duct Cleaning. Looking forward to working with you in the future. City Duct Cleaning (416) 293 - 1800

    Reply created 15 Nov 2023
  • Review from Customer of City Duct Cleaning Inc.
    Rating: 5 out of 5
    Review left on 6 Sep 2023

    Review

    Very Satisfied with no nonsense approach The Gentleman John, was very polite & efficient. I felt he knows what he is doing & is a Pro.

    Answer from pro:

    Thank you very much for your great review! We thank you for using City Duct Cleaning. Looking forward to working with you in the future. City Duct Cleaning (416) 293 - 1800

    Reply created 15 Nov 2023
  • Review from Customer of City Duct Cleaning Inc.
    Rating: 5 out of 5
    Review left on 14 Mar 2022

    Duct cleaning

    Scheduling the job was a delight the office administrator knew exactly what she was talking about and when the crew showed up to do the job I was quite impressed as I have heard horror stories about Duct Cleaning Would definitely recommend City Duct Cleaning

    Answer from pro:

    Thanks for the kind words. We have been cleaning duct systems for 32 years and we will always do our best to provide top quality work and to especially make our customers happy. Thanks again.

    Reply created 16 Mar 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Oct 2021

    Furnace and Dryer duct clean

    Appreciated the on time arrival, clean and complete job and suggestions for home improvement. Took steps to follow COVID safety protocols and minimize impact on home. Definitely recommend these pros!

    Answer from pro:

    I appreciate your comments.As for COVID protocols, we will always take the right steps to protect our clients and staff. I hope the suggestions the techs gave you helped out. John

    Reply created 16 Mar 2022
  • Review from Customer of City Duct Cleaning Inc.
    Rating: 5 out of 5
    Review left on 7 Oct 2021

    Dryer vent replacement

    Prompt and efficient. Explained what needed to be done clearly. Will call them again for future work

    Answer from pro:

    Thank you for speaking highly of us. It was a pleasure working for you. Looking forward to the next job you may have for us. John

    Reply created 8 Oct 2021
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 1 Sep 2021

    Arrived on time and finished within the estimated time

    I never had my ducts cleaned after moving into my house in Dec/2019 and they were absolutely filthy. City Duct Cleaning showed up within their time window and completed the cleaning in almost exactly the amount of time they estimated. Allan and Stephen were easy to work with and Marlene was very pleasant as well. My only complaint is I wasn't aware that my email address would be shared with HomeStars because I didn't use HomeStars to find them. Overall, it's nice working with people who show up on time and get things done within their time and cost estimates.

    Answer from pro:

    Hi there Thanks for the kind words regarding my staff and on site technicians. As a homeowner myself, I understand everyone's time is valuable so we try and keep to a schedule as outlined by the office.I do apologize regarding sharing your email address as it was an oversight on our part and we will be more careful in the future. Thanks again and looking forward to cleaning your air duct system in the future John Hardy President CDC

    Reply created 1 Sep 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Feb 2021

    Duct cleaning, emergency furnace replacement, new a/c unit

    John and his team are amazing; we've been doing business with them for over 20 years. We had a furnace breakdown in the middle of a VERY cold February night and City Duct was able to install a brand new furnace for us the very next day. They clean our ducts every couple years and they are always on time, professional and clean up like they weren't even there!!

    Answer from pro:

    Thanks for your kind words Leanne. We're glad we could help :)

    Reply created 1 Sep 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Nov 2020

    This company is amazing!

    John was very helpful in providing a quote and schedule for the different properties that required air and dryer duct cleaning. Nick and Robbie were very efficient and knowledgeable in getting the work done right the first. I would definitely recommend this company, as they are professional, effective, and efficient. If you have multiple properties in rental, non-profit, or otherwise... I highly recommend City Duct Cleaning! Thank you for your service City Duct Cleaning!

    Answer from pro:

    Wow!! Thanks Bernadette for those amazing words. I try to be as informative as possible when speaking with potential clients. As for scheduling, everyone's time is valuable and I try my best to accommodate my customers as best I can. Robbie & Nick are a great team and I am always happy with the quality of work they provide all of our customers. When you and I talked it was so nice to hear you speak with such enthusiasm about their work. I am glad we lived up to your expectations. Also thanks for putting us on your contractor list, we will always do our best to provide top notch service. Thanks & stay safe John Hardy

    Reply created 18 Nov 2020
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