Modular Home Additions Inc.
Modular Home Additions Inc.
Rating: 4.7 out of 54.75108 reviews

All reviews (108)

  • Balbina De Merlo
    Rating: 0 out of 5
    Review left on 10 Jan 2025

    Do not trust their estimate!

    You cannot trust their estimate. I contracted them to build a second floor addition, and after supplying them with detailed CAD drawings, architectural plans of the existing house, and all the information they needed to provide the most accurate and realistic estimate possible, they later increased some of the biggest costs to MORE THAN DOUBLE what they had estimated. One could accept increases of up to 10% or 15%, but not over 100% when there are no changes or unforeseen circumstances to account for them! They claim that they work with you and keep you on budget every step of the way. That is not true. The designer had not even looked at the estimate to begin with, and during the design process, I was not able to get any pricing until the design was finished. And then they put obstacles and threatened additional design costs when I wanted to go back to make the necessary revisions to reduce a large cost increase. That was the first of three instances in which they doubled costs for no other reason than having made a mistake or omission in their initial estimation. This is by no means the honest, customer-focused company they profess to be. They do provide a more itemized estimate than other builders, which is why I chose them. But when they increase costs by so much for no valid reason, the estimate means nothing. In short, after two years spent correcting the designers constant mistakes (which also delayed permits), waiting for updated costs and information, and disputing unfair cost increases, I had to give up the addition before construction had even begun. Besides the disappointment and aggravation, I have also lost a non-refundable deposit of over $20,000 plus the cost of all the permits.

    Answer from pro:

    This person was not our client for the construction. After two (2) years of endless design changes and going back and forth she canceled the project. Her defaming and insulting review has nothing to …
    Reply created 10 Mar 2025
  • Customer of Modular Home Additions Inc.
    Rating: 5 out of 5
    Review left on 12 Dec 2024

    Second Story Addition plus main floor renovation

    We are so happy we chose Modular Home Additions for a second floor addition and full main floor renovation! Their work and services are just as their website and brochures detail. Also in our initial consultation the process was thoroughly explained and quoted, and we felt confident in choosing Modular to do this project. They handled design and the permit process, the second story addition (which literally was put on in close to "3 days"), effectively managed the project interior/exterior finishing with very qualified trades, various product and cost choices. Thank you to all office staff, the Modular construction team for all of their work and to project managers for overseeing and managing the progress and trades. Also the Modular based Zoran kitchen company made our kitchen planning very easy, personalized and budget friendly. We highly recommend Modular and our project has resulted in a solid and well built quality modern new home, within a reasonable budget, which surpassed our expectations!
  • HomeOwner
    Rating: 5 out of 5
    Review left on 28 Nov 2024

    Law Office Renovation

    Modular was phenomenal. They did an excellent job - ahead of schedule. What a company! What a team!
  • Customer of Modular Home Additions Inc.
    Rating: 5 out of 5
    Review left on 27 Nov 2024

    2nd and 3rd Floor Addition

    We are absolutely thrilled with the work Modular company did on our home! From the very beginning, Serge and his team impressed us with their professionalism and dedication. Despite the complexity of our project, they completed the work quickly, efficiently, and always on time. What truly stood out was how attentive and approachable the entire team wasthey took the time to listen to all our questions and concerns, offering thoughtful solutions every step of the way. We couldnt be more grateful for their hard work and care in bringing our vision to life. We highly recommend Modular company to anyone looking for top-notch construction services. A big thank you to Serge and his fantastic team!
  • Customer of Modular Home Additions Inc.
    Rating: 5 out of 5
    Review left on 4 Aug 2024

    Second storey addition plus main floor renovation

    We needed more room for our family, and rather than move we thought we'd look into whether it would be less expensive to add a floor and renovate our main floor instead. We got some helpful advice when we got a quote, and decided to go ahead with the work. The project involved the addition of a second storey that covered the same footprint as our main floor, and then a complete gutting of the main floor and rearranging the space into one giant room. We did have to move out of the house after a couple of months of work, but the bulk of the work was completed within 6 months so we were able to move back in relatively quickly. There were some issues that came up (e.g. water intrusion) but our project managers Deki and Serge were very helpful in arranging for things to be fixed promptly and thoroughly, and were very patient with us when we brought up concerns now and then. Overall, we are very happy with the space we have now, and the overall look of the house is exactly what we were hoping for.
  • Customer of Modular Home Additions Inc.
    Rating: 5 out of 5
    Review left on 2 Jul 2024

    Home renovation project

    Modular Home Additions did a fantastic job with our renovation project. We chose them after evaluating a few options due to their extensive list of reference projects. Their construction crew was very professional, kept the project site always clean during construction, and delivered our project before time and to our satisfaction. We would like to extend our thanks to the owner Dule for being engaged and responsive throughout the project, and the entire Modular construction team particularly Serge and Deki for a job well done. We highly recommend Modular Home Additions and wish them continued success in the future.
  • Mimi Vu
    Rating: 5 out of 5
    Review left on 27 May 2024

    Second floor addition

    My husband and I decided to work with Modular Home Additions to add a second floor addition and gut and frame our main floor. We evaluated a few other contractors but ultimately selected Modular based on our sales experience and client references. We thoroughly enjoyed working with the Modular team. They were very quick in putting up our second floor and keeping within schedule and budget. The speed and quality of the work was very good. The team is friendly, communicated well and were helpful and responded to our numerous questions. We decided to take on the coordination of the utility trades and the interior work ourselves to save on cost. We would have loved to continue to work with Modular for these phases. A special thanks goes out to Rahele, who was our project manager and main point of contact. She is amazing to work with. I would also like to call out Serge the site supervisor, he is so kind, responsive and diligent. My husband and I highly recommended working with Modular Home Additions.

    Answer from pro:

    Hi Mimi and Lucas, thank you very much for your kind words and a great review. You were also excellent and patient client, and it was a great pleasure working for you and with you. We hope you will en…
    Reply created 28 May 2024
  • Customer of Modular Home Additions Inc.
    Rating: 5 out of 5
    Review left on 11 Dec 2023

    Complete Tear Down, Phase 1

    I start by saying that I wish I could give more than 5 stars for the outstanding job that Modular did for me. This is an amazing construction team of solid, competent professionals from the first person you meet to the last but not least of the construction team. I first met with Modular in 2015 and was wowed by that detailed proposal outlining every cost that no other contractor will give you. I made up my mind to use them but had to defer till this year on account of life, circumstances, COVID. Everyone was at Modular was a pleasure to deal with - they are professional, classy and very importantly, have integrity and a good heart. Professional because I stressed them out as I was a nervous first-timer but they always came through with kindness to boot. I have been so blessed to have worked with these guys. And with that same professionalism, my 100 year old house was put up in a matter of an unbelievable 3 months, looking so amazing that everyday there would be strangers enquiring about the completed renovation. Throughout the construction, the team cleaned up thoroughly every day and was very considerate to my neighbours on both sides. If there was something that came up Serge was always quick to resolve it for me. I had absolutely nothing to worry about because Modular works like a well oiled machine in every aspect of the construction. Modular will always hold a special place in my heart (Bole, Serge, Deki, Rahele, Dule, Evelyn) I'm eternally grateful to you and will not hesitate to be your referral.

    Answer from pro:

    Hi June, Thank you very much for your kind words. We all worked patiently on your project (for several years!) and when the actual construction started it was done fairly fast - and you have moved in…
    Reply created 12 Dec 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 16 Nov 2023

    Second Floor Addition and interrior works on main floor and basement

    We recently (2023) added a second-floor addition by Modular and we are very happy with the results. We love our new home. The ENTIRE team at Modular and the crew members are worth calling out individually for being both professional and generous with their time and advice. Beginning The permit process took a long time, mostly due to the COVID backlog and because we had to go to the committee of adjustments for a couple of variances. However, once we got the permits, things started to move pretty quickly. We were a little concerned because Modular started demolition and building on-site 2nd week of January in the heart of the winter but we trusted the process. One of our other concerns was how this work would affect our relationship with our neighbours. I am happy to say that all went quite well partially because we have good neighbours, and partially because it all went smoothly, it was fast, and Modular was considerate and respectful on the site. The parking was limited and we had a shared driveway. However, they made it work. Flexibility Once we started the interior work, my husband and I started to realize the potential we hadnt been ready to see before. We made several changes to the original plans on the spot, and the team at Modular was accommodating and worked with us to incorporate these modifications. Their flexibility and willingness throughout the process made it much easier for us to make the changes we did. In the end, we changed the entire first floor and added changes to the basement, adding to the scope of the project. Transparency and Responsiveness The team was very responsive to every request and every change and we had many changes. They were transparent and honest also, there were no hidden costs nor did they try to upsell. For example, they pointed out that the floor would creek if we didnt change the subfloor on the main floor, they demonstrated, and we knew it, but they would also come up with more than one option for you if you were worried about your budget. They answered my calls or emails (Rahele, Deki, Serge) often on the same day within a couple of hours. Even though Rahele was never on the site she helped with so many decisions we had to make and she was always making time for me. She has loads of experience and she made sure we made the right decisions by being generous both with her time and information. Serge and his crew were amazing. They were responsible for the exterior work and took care of that brilliantly. It all went so seamlessly that there was little need for us to bug Serge about much really. For the interior works, Deki answered many of my calls, took care of so many things - including pickups and deliveries, and was there to offer advice and support for the best of everyone. Efficiency The second floor and the roof went on very quickly. It was quite amazing how fast the framing and the entire exterior work were completed. Modular does this the best of anyone weve witnessed. When the process starts they give you the timeline of all exterior work, and they stick to it. We had some bad weather but still, it took mere weeks to do demolition and get the exterior construction completed. Remarkable. For interior works, we continued to use Modular as a one-stop shop for everything. They did everything, including some things we didn't always expect and were pleasantly surprised. We never needed to bring in any of the trades ourselves. Furnace, air conditioning, electrical work + additional electrical work to the quote that we needed to do but didnt plan originally our electrical was a mess and their electrician Nikola was wonderful in designing and cleaning it all up. We strongly recommend him. Plumbing was also done by modular and all the interior work such as tiles, floors, staircases, paintings and more. We got our kitchen from Zorans Kitchens (see kitchen review) they work with Modular and coordinate installations so that can be done as soon as possible. We love our kitchen as well. Quality We are happy with the quality of the work and craftsmanship. We had no major issues in the construction exterior or interior and everything went fairly smoothly. Any deficiencies were minor and they were hardly a concern, and Modular is in the process of fixing them anyway. In conclusion, we highly recommend Modular for their quality workmanship, flexibility, and dedication to customer satisfaction. Thank you Bole for selling Modular to us. Special thanks to all project managers at Modular who worked with us (Rahele, Deki, Serge) and all the crews who worked on the site (Dragan, Dule, Rade and many others). We are very grateful for the good work you did. Thank you. Peter, Mia, Natalie and Dragana

    Answer from pro:

    Thank you very much Dragana- it was our pleasure working with you. We wish that we have more clients like you, with patience, grace and understanding. Construction is never straight forward without an…
    Reply created 12 Dec 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 15 Nov 2023

    Second floor addition

    MHA were simply amazing and treated us well. The project took a bit longer than expected but the final result was definitely worth the wait! We are beyond pleased and grateful.

    Answer from pro:

    Hi Petal and John, You were right - projects sometimes take longer than we all wish, but that is nature of the trade. Fortunately, everything worked well at the end and your house looks magnificent! Y…
    Reply created 12 Dec 2023