Francesco, Newmarket
Answer from pro:
Hi Francesco,
Thank you for sharing your feedback. We aim for five‑star floor‑refinishing results on every project in Newmarket and across the GTA, so we’re concerned to hear we missed the mark for you. We haven’t been able to find a job under your name in our system, which means we might be looking in the wrong place.
Could you email or call us with your service address or invoice number? Our customer‑care team will review the details and do everything we can to turn your three‑star experience into a five‑star one.
We appreciate the opportunity to make this right.