NewRidge Refinishing Group Inc.
4.95451 reviews

All reviews (451)

  • Francesco, Newmarket
    Rating: 3 out of 5
    Review left on 5 May 2025

    Answer from pro:

    Hi Francesco, Thank you for sharing your feedback. We aim for five‑star floor‑refinishing results on every project in Newmarket and across the GTA, so we’re concerned to hear we missed the mark for you. We haven’t been able to find a job under your name in our system, which means we might be looking in the wrong place. Could you email or call us with your service address or invoice number? Our customer‑care team will review the details and do everything we can to turn your three‑star experience into a five‑star one. We appreciate the opportunity to make this right.
    Reply created 5 May 2025
  • HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jun 2024

    Refinishing first floor

    We had a great experience with Newridge refinishing group. Sebastian and Vinnie did a super job, our floors now look so beautiful. They were friendly and always kept us informed. Scott and his people were great to deal with. Highly recommended!

    Answer from pro:

    Thank you, Dorothee! We're thrilled you're happy with your floor refinishing. At NewRidge Refinishing Group, we take pride in delivering quality results that exceed expectations. If you ever need us again, don't hesitate to reach out! Scott NewRidge Refinishing Group
    Reply created 13 Jun 2024
  • Customer of NewRidge Refinishing Group Inc.
    Rating: 5 out of 5
    Review left on 29 May 2024

    Refinishing maple floors

    Were really happy with the floor refinishing work that was done - the floors look new. There were a few spots that were quite damaged and its like the damage has been erased - like magic! Im so impressed by what a difference it made to the overall look and feel of our home. Matt was really professional and knowledgeable. He took the time to explain the process and options. You can tell he takes pride in his work and we are really happy with the results. I really appreciate the attention to detail: I asked if he could work around a big cabinet as moving it would be a pain and he did an amazing job - you cant tell at all.

    Answer from pro:

    Thank you for your fantastic review! We're thrilled to hear that you're happy with the floor refinishing. It's great to know that the damaged spots now look like new. Matt takes pride in his work, and we're glad his professionalism and attention to detail made a positive impact. We appreciate your feedback and look forward to serving you again in the future. Scott NewRidge Refinishing Group
    Reply created 30 May 2024
  • Michael Green
    Rating: 5 out of 5
    Review left on 28 Sep 2023

    Floor repair

    Newridge completed a floor repair resulting from water damage to a condo apartment of a family member. The repair was done well at a fair price, and arrangements were smooth and seamless. Recommended.

    Answer from pro:

    Thank you Michael for the glowing review! We're delighted to hear that you found our floor repair service smooth, seamless, and fairly priced. Recommending us is the highest compliment, and we truly appreciate it. Looking forward to serving you again! Best regards, Scott Newman NewRidge Refinishng Group Inc.
    Reply created 29 Sep 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jul 2023

    Repair, Buff and Re-Coat

    I just want to let you know what a good experience we had with both New Ridge Refinishing Group and with Mr Sandman. We felt that Sebastian, in particular, treated our repair, buff and re-coat project as if it was his own home. His experience and expertise gave us confidence and we are very pleased with the results. Thank you, also, for your timely correspondence and efficient, professional process.

    Answer from pro:

    Thank you, Norma & John, for your kind words. We're overjoyed to hear you had a positive experience with Sebastian and our team at New Ridge Refinishing Group. We always strive to deliver professional and efficient service as if we're caring for our own homes. Your feedback is appreciated and helps us continually improve. Thanks for choosing us for your home refinishing needs, we're always here should you need any more assistance in the future! Scott Newman NewRidge Refinishing Group Inc.
    Reply created 19 Jul 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jul 2023

    Hardwood floor refinishing

    We recently had the hardwood floors in our kitchen and family room refinished by NewRidge. The service provided was top notch throughout , beginning with a home visit & detailed quote. We were kept informed about what to expect throughout the process. Matt the flooring technician took great pride in providing quality workmanship and we are really pleased with our like new floors.

    Answer from pro:

    Hello, Thank you so much for your kind words! We're delighted to hear you're pleased with the transformation of your floors - achieving that 'like new' result is always our goal. Your positive feedback about our communication and quality workmanship is appreciated and serves as a great motivation for us. Your trust in NewRidge Refinishing means a lot. Should you need anything in the future, don't hesitate to reach out! Cheers, Scott Newman NewRidge Refinishing Group Inc.
    Reply created 11 Jul 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jul 2023

    Floor refinishing

    Extremely satisfied with the workmanship of the floor refinishing. The schedule promised was fullfilled in a timely manner. I will recommend this company to my friends and fellow investors.

    Answer from pro:

    Hi there, Thank you so much for taking the time to leave us such a fantastic review. We're thrilled to hear that you're satisfied with the quality and timeliness of our floor refinishing work. Our team is committed to delivering the best results every time, and we appreciate your acknowledgment. Your recommendation to friends and fellow investors means a lot to us. It's always a pleasure working with clients like you who value excellent craftsmanship and professional service. We look forward to the opportunity to work with you again on future projects. Thanks once again for choosing us for your floor refinishing needs! Regards, Scott NewRidge Refinishing Group Inc.
    Reply created 5 Jul 2023
  • Customer of NewRidge Refinishing Group Inc.
    Rating: 5 out of 5
    Review left on 2 Jul 2023

    great job with home floor refinishing

    The New Ridge team did a great job refinishing the floor in our house. Scott gave a clear explanation of the process and expected costs, as well as pros/cons of the different finishes. Sebastian and Vinny took the time to prepare a sample to show me what one of the finishes would look like on my floor. The whole process proceeded on schedule, within budget, and delivered a great result that we are very happy with.

    Answer from pro:

    Thank you for your fantastic review! We're thrilled to hear you're pleased with your floor refinishing and appreciated our team's guidance throughout the process. At New Ridge, we pride ourselves on our transparency, timely work, and attention to detail - like creating custom samples to ensure our clients get exactly what they want. Your satisfaction is our highest reward. Enjoy your newly finished floor and feel free to reach out if you need any future flooring services.
    Reply created 2 Jul 2023
  • Customer of NewRidge Refinishing Group Inc.
    Rating: 5 out of 5
    Review left on 11 Jun 2023

    Amazing work

    Lori and Radu did an amazing work. We got the hardwood stairs done as well as the hardwood floors where they did a fantastic job of matching the existing hardwood with the new hardwood. Excellent stain and varnishing work!! I am attaching before and after pictures to show the excellent workmanship.

    Answer from pro:

    Thank you for taking the time to leave such a fantastic review and for sharing the before and after photos. We're thrilled to hear that you're satisfied with the work done by Lori and Radu. Matching existing hardwood with new material can indeed be challenging, but our team's expertise and dedication to quality craftsmanship allow us to excel in such tasks. We're delighted to know you appreciate the stain and varnishing work. We strive to ensure all our clients are as satisfied as you are, and your feedback is instrumental in helping us continue to deliver top-quality service. If you or anyone you know requires refinishing services in the future, we hope you'll think of NewRidge Refinishing Group. Best Regards, Scott NewRidge Refinishing Group Inc.
    Reply created 11 Jun 2023